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Lanai Riverside Apartments

4.5 star property

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Photo gallery for Lanai Riverside Apartments

Exterior
BBQ/picnic Area
Exterior detail
Reception
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washer
  • Gym
  • Pool
  • Barbecue grill
  • Room service
  • Parking included

Explore the area

Map
20 River Street, Mackay, QLD, 4740
  • Bluewater Lagoon
    ‪2 min walk‬
  • Caneland Central
    ‪2 min walk‬
  • Mackay Base Hospital
    ‪5 min drive‬
  • Mackay, QLD (MKY)
    ‪11 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 158 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Apartment, 1 Bedroom

48-inch LCD TV with digital channels, TV

Apartment, 1 Bedroom

  • 97 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Boating

Riviera Mackay

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
4.6 out of 5, Wonderful, (423)
The price is €140
for 1 room
includes taxes & fees
26 Mar - 27 Mar
Riviera Mackay

About this property

Lanai Riverside Apartments

Luxury aparthotel with free parking connected to a shopping center in Mackay
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference center, and conference space. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Housekeeping is available on request.
Lanai Riverside Apartments offers 36 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This Mackay aparthotel provides complimentary wireless Internet access. 48-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Lanai Riverside Apartments. During your stay, you'll be connected to a shopping center, and just a quick walk from Bluewater Lagoon. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2009, this luxury aparthotel has 36 apartments on 11 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony
  • Free WiFi
  • Free self parking and extended parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Steps from Bluewater Lagoon and Caneland Central
There's a restaurant on site. WiFi is free in public spaces. Lanai Riverside Apartments offers its guests an outdoor pool, a sauna, and a fitness center. Event space at this aparthotel measures 172 square feet (16 square meters) and includes a conference center. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Lanai Riverside Apartments. Free self parking is available.

This 4.5-star Mackay aparthotel is smoke free.

Tropical Phoenix Garden - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Marque Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Open daily.
Lets Do Greek - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking

Family friendly

  • Cots (infant beds): AUD 15.0 per night

Restaurants on site

  • Tropical Phoenix Garden
  • Marque Bar & Grill
  • Lets Do Greek

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Cleaning supplies

Dining

  • 1 restaurant
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 48-inch LCD TV with digital service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference centre (172 square feet of space)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (on request)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Restaurant dining guide
  • Wedding services
  • Banquet hall

Location highlights

  • Connected to a shopping centre
  • On the river
  • On the waterfront
  • Near the boardwalk
  • Near the airport
  • In the business district
  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system

General

  • 36 rooms
  • 11 floors
  • 1 building
  • Built in 2009
  • Individually decorated

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50 (subject to availability)
  • Housekeeping fee: AUD 100 per stay; may vary based on unit size
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay

Lanai Riverside Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 427 reviews
Rating 8 - Good. 117 out of 427 reviews
Rating 6 - Okay. 29 out of 427 reviews
Rating 4 - Poor. 20 out of 427 reviews
Rating 2 - Terrible. 7 out of 427 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Best place
Love staying here, so clean, comfortable close to town, river views.
Stayed 1 night in Nov 2024

8/10 Good

Gai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the location of property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

meghan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed at this property before. Again didn’t disappoint. Close to Caneland and the blue lagoon. Underground parking. The rooms are always clean neat and tidy.
Stayed 1 night in Oct 2024

8/10 Good

Mai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and room is nice. Master bedroom should have bigger bed and parking a bit hard as driveway is small.
Stayed 1 night in Oct 2024

10/10 Excellent

Dung

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I checked in late and stayed overnight, have to leave very early in the morning so I don't really have much to say however, I am very happy with the apartment regarding it's cleanliness and tidiness and quite roomy.
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Sammy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Penny

Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was perfect and so were the views of the river. Will definitely stay here again. Loved every minute of my stay
Stayed 1 night in Aug 2024

10/10 Excellent

ColinParawan

Travelled with family
Liked: Cleanliness, room comfort
Location Location Location
Hotel was clean however location was very noisy
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property we stayed at with our 3 boys. Everything needed was provided and if we needed anything extra, reception was happy to provide. Clean rooms, quiet floor, all staff happy and friendly. We greatly enjoyed our stay and would stay here again.
Stayed 13 nights in Jul 2024

10/10 Excellent

Neville Ernest

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a very nice week here and loved that the bus stop and shopping centre were within an easy walk. The walking tracks around the apartments were a bonus. The view was great and the staff were very happy to answer any questions we had.
Stayed 7 nights in Jul 2024

10/10 Excellent

Marie

Stayed 2 nights in Jul 2024

10/10 Excellent

jennifer

Liked: Cleanliness, property conditions & facilities
Very spacious apartement the view is amazing walking distance to everything shops restraunts and clubs
Stayed 1 night in Jul 2024

8/10 Good

Mitchell, glenella

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lots of room in the apartment, not a small cramped up room like most.
Stayed 1 night in Jul 2024

6/10 Okay

Leanne

Stayed 4 nights in Jul 2024

6/10 Okay

Anne-Marie

Travelled with family
Lovely view and good location. Pool advertised as heated but cold. Room in need of maintenance.
Stayed 1 night in Jul 2024

8/10 Good

Jillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with our overnight stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Renea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Jun 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

meghan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our room was massive! Very clean and tidy. Bed was very comfortable. Overall our stay was 10/10 couldn’t fault it. Would definitely stay here again
Stayed 1 night in Jun 2024