Grand Emperor Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Emperor Hotel

Lobby
Front of property
Exterior
Exterior detail
Buffet

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
288 Avenida Comercial de Macau, Macau
  • New Yaohan Department Store
    1 min walk
  • Almeida Ribeiro Street
    3 min walk
  • Senado Square
    6 min walk
  • Macau (MFM-Macau Intl.)
    14 min drive

Room options

Deluxe Double Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Double Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Executive Studio Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Twin Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Family Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

Similar properties

About this property

Grand Emperor Hotel

Hotel connected to a shopping center in Macau with 3 restaurants
This hotel features 3 restaurants, a casino, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and conference space. Change of towels is available on request.
Grand Emperor Hotel offers 311 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Macau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the overall property condition at Grand Emperor Hotel . During your stay, you'll be connected to a shopping center, and just a quick walk from Lisboa Casino. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Self-serve breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Within a 15-minute walk of Lisboa Casino and Ruins of St. Paul's Cathedral
There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1582 square feet (147 square meters) and includes conference space. A casino, gift shops/newsstands, and concierge services are also featured at the business-friendly Grand Emperor Hotel . Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Macau hotel.

For a fee, guests can enjoy self-serve breakfast daily from 7:00 AM to 10:30 AM.
皇庭閣 - This restaurant serves lunch and dinner.
御廚 - This restaurant serves breakfast, lunch, and dinner. Open daily.
貴族炉端燒 - This restaurant serves lunch and dinner. Open daily.
貴族廊 - Onsite coffee shop. Open daily.
溫莎廊 - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)

Food and drink

  • Self-service breakfast available for a fee daily 7:00 AM–10:30 AM: MOP 129.8 for adults and MOP 129.8 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • 皇庭閣
  • 御廚
  • 貴族炉端燒
  • 貴族廊
  • 溫莎廊

Things to do

  • Designer shops
  • Shopping centre
  • Shopping

Family friendly

  • Babysitting services
  • Free cots/infant beds
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Business services

  • Conference space (1582 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Casino
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 345.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately MOP 129.8 for adults and MOP 129.8 for children
  • Rollaway bed fee: MOP 345.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

Property is also known as

Grand Emperor
Grand Emperor Hotel
Grand Emperor Hotel Macau
Grand Emperor Macau
Hotel Grand Emperor
Hotel Grand Emperor
Grand Emperor
Grand Emperor Hotel
Grand Emperor Hotel Hotel
Grand Emperor Hotel Macau
Grand Emperor Hotel Hotel Macau

Grand Emperor Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 229 out of 535 reviews" "
Rating 8 - Good. 238 out of 535 reviews" "
Rating 6 - Okay. 56 out of 535 reviews" "
Rating 4 - Poor. 9 out of 535 reviews" "
Rating 2 - Terrible. 3 out of 535 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ching Man

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Misi

Stayed 1 night in Oct 2022

8/10 Good

WING SZE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2021

6/10 Okay

Ka Ki

Stayed 1 night in Aug 2021

10/10 Excellent

Sou Lan

Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Chi Man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

8/10 Good

Yau Tim Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in central of town Hotel staffs are good at their jobs ;good services I especially want to say a Big thanks to staff YOYO Saw My requests are all possible with YOYO great help ( Birthday celebrations surprise, trip to Shenzhen and trip to chuhai and etc)
Stayed 4 nights in Dec 2019

10/10 Excellent

Vincent Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient. Value for money in old macau area
Convenient location in old macau area. Free shuttle bus going to the port area, new macau and other places available just outside the hotel.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

MohammadErfan

Stayed 2 nights in Nov 2019

10/10 Excellent

Yim Kuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Steve, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay there. The staff was always helpful and polite. they upgraded my room when they had an opening. A wonderful part of town. Away from the main casino strip and near a more historic neighborhood.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very well positioned, easy walk to city centre, excellent service.
Stayed 3 nights in Nov 2019

8/10 Good

JessC, BOS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can be confusing if you didn't know they place amenities in the drawer at bathroom. At first, I didn't know they were in the drawer, so I called housekeeping about the issue. They respond immediately and one of the housekeeper came to our room in less than 3-5 minutes. The deluxe room has some wear and tear, but overall, room in pretty good condition. We got to the hotel at 10:30AM and room is not ready, so we dropped our belongings with the concierge and walked to sightseeing places. By 2-2:30 PM, room is ready. Location is very convenient. Hotel offers free shuttle bus to and from ferry port, bus stops nearby and within walking distance to many sightseeing places. There is a free shuttle bus to the City of Dream that is very close to the hotel. The free breakfast buffet offers lots of selection. Will stay again the next time I come to Macau.
Stayed 1 night in Nov 2019

8/10 Good

Cheryl, Malaysia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and friendly staff duirng my stay in Macau!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Location- very central to most tourist spots. The room was very spacious & amenities in the room was good too . Staff very friendly, courteous & helpful. There is a free bus service to the casinos( Venetian etc) near the hotel.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best service hotels
Excellent hotel in Macau. They sent a minibus to pick up up from the airport. The counter representative was very nice. She personally wen to our rooms to explain everything. The best is the all can eat breakfast. OMG. Don't miss that! Definitely will stay again if we head back.
Stayed 1 night in Jun 2019