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Le Phenix Hotel

4.0 star property
VIP Access

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Photo gallery for Le Phenix Hotel

Exterior
View from property
Exterior
Reception
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
7 Quai De Bondy, Lyon, Rhone, 69005
  • Place des Terreaux
    ‪5 min walk‬
  • Museum of Fine Arts of Lyon
    ‪6 min walk‬
  • Vieux Lyon's Traboules
    ‪6 min walk‬
  • Lyon (LYN-Lyon Bron)
    ‪28 min drive‬
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, River View

Deluxe Room, River View

Deluxe Room, River View

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 20.0 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Le Phenix Hotel

Riverfront hotel with a 24-hour business center and a 24-hour front desk
A bar/lounge, a 24-hour business center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Le Phenix Hotel offers 36 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Le Phenix Hotel. During your stay, you're just a quick walk from Place des Terreaux. Free WiFi in public areas, a bar, and a coffee shop/cafe are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Place des Terreaux and Bellecour Square
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the eco-certified Le Phenix Hotel. For a fee, parking is available. A complete renovation of Le Phenix Hotel was completed in July 2022.

This Art Deco Lyon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 40 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 19 for adults and EUR 9.50 for children
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Children's toys
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (1292 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Step-free path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – July 2022
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Self parking fee: EUR 40 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Phenix
Le Phenix Hotel
Le Phenix Hotel Lyon
Le Phenix Lyon
Phenix Hotel Lyon
Hotel Le Phenix
Phenix Lyon
Le Phenix Hotel Lyon
Le Phenix Hotel Hotel
Le Phenix Hotel Hotel Lyon

Le Phenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 547 out of 1003 reviews
Rating 8 - Good. 353 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Brielan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and value. Lovely staff and comfy room. Received upgrade at check-in. Jacuzzi tub was a wonderful treat.
Stayed 1 night in Dec 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful especially when my Uber did not arrive to take me to the train station. They were able to order a taxi that arrived in minutes so I did not miss my train. The breakfast buffet is very nice with a good selection of items for all tastes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Ga, Brooklyn

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
the room lacks basic amenity such as coffee, water, refrigerator, not even a drinking glass, which is unbelievable for a 4 star hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb boutique hotel in a great location
A fabulous small boutique hotel in a great central location for visiting major sights in Lyon. Hotel was clean , welcoming and tasteful . It is an " on demand " hotel as the staff put it so if you want water or kettle you have to request them and go and get them from reception. No frills or extras in the room , no slippers , dressing gown or fridge nor did we have a mirror in the room only one head and shoulders standard mirror in the bathroom which was a minor irritation. Room was large, with comfortable beds . We had 2 singles as I was travelling with my daughter. We had a great view of the river and full length windows that opened fully which was a bonus, made the room light and airy . I can't comment on breakfast as we didn't have it, plenty of boulangerie within 2 minutes walk. If you want authentic restaurants keep away from The old town as it is very touristy and not representative of the fabulous restaurants available in Lyon All in all a great hotel for a short break . Request a river view it's definitely worth the extra cost . I will most certainly stay here again on my next visit as I have a daughter in Lyon for a year.
Stayed 3 nights in Nov 2024

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool location. Awesome shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicholas, Los Angeles

Stayed 1 night in Oct 2024

10/10 Excellent

Rita

Travelled with family
This is a charming hotel with helpful staff. The area is walkable to very nice stores and there are good restaurants and bakeries nearby. We had a suite with a river view that was lovely.
Stayed 5 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel in a great location, friendly staff and excellent value
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good staff, great room and decent location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were over and beyond helpful. Breakfast was tasty and convenient. Our rooms were much larger than expected. Close to old town, restaurants and historical sites
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great historic hotel in the historic center of Lyon. It’s not fancy, but it’s eclectic and wonderful
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Amenities
Nice hotel in a good location, pleasant staff and was value for money accommodation in Lyon
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
I loved my stay at this hotel. It was convenient for everything but what made it special was the staff who did everything with a smile on their faces - it felt like a home from home
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Pleasant and cordial.
Stayed 3 nights in Oct 2024

10/10 Excellent

cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly & accommodating nice locations
Stayed 5 nights in Sep 2024

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in the vieux Lyon , plenty of bouchons within walking distance
Stayed 5 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024