Create an account
Create your free account
Sign In
"Vrry good location in the city centre. Attractive reception. Great breakfast offer. Very nice and silent room. " More
18 Jun 2019 by Elisabeth Mendes, Directrice du Carlton
Dear guest, Thank you very much for your nice review, Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon
21 Apr 2024 by Xavière Celante Hotel Manager - Hotel Carlton Lyon
Dear Ms Ernst,Thank you very much for your nice review! We're glad to know that our staff met your expectations and we truly appreciate your kind words.We hope to have the pleasure of welcoming you back for another wonderful experience in the future.Best regards,
6 Sep 2020 by Elisabeth Mendes Directrice générale
Cher client Merci pour votre retour suite à votre séjour. Nous avons pris bonne note des remarques que vous mentionnez concernant le petit déjeuner et l'état de l'hôtel. Sachez que nous mettons tout en oeuvre afin d'améliorer votre future expérience, Cordialement, Elisabeth Mendes Directrice générale
18 Jun 2019 by Elisabeth Mendes, Directrice du Carlton
Thank you for your review ! Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon
17 Jun 2019 by Elisabeth Mendes, Directrice du Carlton
Dear guest, Thank you very much for your nice comment, Kiitos, Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon
Hotel Carlton Lyon - MGallery Hotel Collection offers its guests a full-service spa. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Carlton Lyon - MGallery Hotel Collection. Parking is available for a fee. This 4-star Lyon hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Hotel Carlton Lyon - MGallery Hotel Collection offers 80 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
24-hour room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and Barclaycard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
