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Hotel Carlton Lyon - MGallery Hotel Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Carlton Lyon - MGallery Hotel Collection

Junior Suite, 1 King Bed (Republic Square view) | View from room
Front of property
Interior detail
Room, 2 Single Beds
Property entrance

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
4 Rue De Jussieu, Lyon, Rhone, 69002
  • Bellecour Square
    6 min walk
  • Pizzéria la Stella d'Oro
    1 min walk
  • Cordeliers Bourse Station
    4 min walk
  • Lyon (LYN-Lyon Bron)
    23 min drive

Room options

View all photos for Junior Suite, 1 King Bed, View (Republic Square view)

Junior Suite, 1 King Bed (Republic Square view)

Junior Suite, 1 King Bed, View (Republic Square view)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cocoon)

Room, 1 Double Bed (Cocoon) | View from room

Room, 1 Double Bed (Cocoon)

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | View from room

Room, 1 Double Bed

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property – evening/night

Fourvière Hôtel Lyon

Pool
Hot tub
Spa
Pet-friendly
4.6 out of 5, Wonderful, (1003)
The price is €148
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Fourvière Hôtel Lyon

About this property

Hotel Carlton Lyon - MGallery Hotel Collection

Art Deco Lyon hotel in Lyon City Centre with a full-service spa
This smoke-free hotel features a full-service spa, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and concierge services are onsite. Housekeeping is available on request.
Hotel Carlton Lyon - MGallery Hotel Collection offers 80 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
Hotel Carlton Lyon - MGallery Hotel Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Bellecour Square. Enjoy features like free WiFi in public areas, plus a full-service spa and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to body treatments, massages, or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Steps from Historic Site of Lyon and Hôtel-Dieu
  • Pets welcome for a fee
Hotel Carlton Lyon - MGallery Hotel Collection offers its guests a full-service spa. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Carlton Lyon - MGallery Hotel Collection. Parking is available for a fee.

This 4-star Lyon hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 35 per night)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Local cuisine breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 28 per person
  • 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 28 per person
  • Valet parking fee: EUR 35 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lyon MGallery Collection
Carlton MGallery Collection
Hotel Carlton Lyon MGallery Sofitel
Hôtel Carlton MGallery Collection
Hotel Carlton MGallery Sofitel
Carlton Lyon MGallery Sofitel
Carlton MGallery Sofitel
Hotel Carlton Lyon MGallery By Sofitel
Hotel Carlton Lyon - MGallery Hotel Collection Lyon
Hotel Carlton Lyon - MGallery Hotel Collection Hotel
Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon

Hotel Carlton Lyon - MGallery Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 719 out of 1001 reviews" "
Rating 8 - Good. 223 out of 1001 reviews" "
Rating 6 - Okay. 39 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff who go out of their way to help their guests. Good restaurant recommendations and reservations. The hotel has a good location near city center and old Lyon. The hotel is quiet although there is a lot of activity nearby. We stayed last year and had a great room. This year, while we booked the same class of room, it didn’t seem like the same. Nevertheless, we thoroughly enjoyed our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gao-Chao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel, specifically the front desk, was OUTSTANDING. They were so helpful and professional. I would highly recommend this hotel to anyone.
Stayed 2 nights in Sep 2024

4/10 Poor

Pascal

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all areas!
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 2 nights in Aug 2024

10/10 Excellent

MICHAEL

Stayed 5 nights in Aug 2024

2/10 Terrible

William

Disliked: Staff & service, property conditions & facilities
Souvenirs removed from room and disposed or stolen. Could not regulate thermostat. One elevator for multiple guests. Centrally located.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival an associate took care of everything. There was no parking, so he took our bag up to our room and parked the car, then had the car waiting out front the following morning for an early departure to the airport. He took all the worries out of these details which was helpful as this was the last day of our 15-day European trip. The room was beautiful, and the hotel was located near many wonderful restaurants
Stayed 1 night in Aug 2024

8/10 Good

William, West Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was great about choosing restaurants and making reservations. Near the center of the shopping district and short walk to many restaurants and only 10 minute walkto old Lyon.
Stayed 3 nights in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, our room was nice and clean, fresh water every day, the mattress was uncomfortable, large clean bathroom. The breakfast was good, staff very friendly, only one complaint , I love bacon but it was very undercooked.Other than that it was a great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and walkable to Center of Lyon
Stayed 1 night in Aug 2024

8/10 Good

Shlomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

James, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful, hustoric property. Excellent staff and service. Could not get AC to keep room cool. At best in the mid 70's. Not comfortable for sleeping. Hotel ran out of bottled water for rooms and coffee makers. Water finally arrived late on 2nd day of stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and location.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph, Berryville

Stayed 3 nights in Aug 2024

10/10 Excellent

margo

Liked: Staff & service
Staff is extremely helpful!
Stayed 2 nights in Jul 2024

6/10 Okay

ansley

Travelled with partner
This place was nice enough, but not for how it is advertised. No amenities, but a nice staff. Bathroom and bed needed to be cleaned more throughly. The bathroom had visible grime in the grout of the tile floor and all over the shower, and the bed was not made tightly to where the sheets slid off after sitting down once.
Stayed 2 nights in Jul 2024

10/10 Excellent

xingdong

Stayed 1 night in Jul 2024

10/10 Excellent

D T

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Lovely old hotel but modernised to a very good standard. Location is fantastic and close to everything. The standout for me was the 2 ladies on reception - so friendly and best service ever.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a really nice hotel with very helpful and friendly staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria Soledad, San Mateo

Stayed 3 nights in Jul 2024