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4.1 out of 5

"Dirty streets Not really the hotel's fault but the area around is just terrible. Rubbish everywhere on the street, it stinks of all kind of stuff and ... " More

By a verified traveller on Wed 12 Sep 2018

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Next Generation, Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Next Generation, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Next Generation, Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Next Generation, Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Campanile Lyon Centre-Berges du Rhône. During your stay, you're just a quick walk from Bellecour Square. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a meeting room, a car charging station and multilingual staff
  • Guests have great things to say about the helpful staff and the value of their stay
  • Within a 15-minute walk of Bellecour Square and Place des Jacobins
  • Dogs welcome for a fee

Campanile Lyon Centre-Berges du Rhône ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Campanile Lyon Centre-Berges du Rhône

Everyone (9) Couples (2) Family (1)
3 out of 5
Dirty streets Not really the hotel's fault but the area around is just terrible. Rubbish everywhere on the street, it stinks of all kind of stuff and I am not sure if I wanted to go back to the hotel at night on my own. It's a shame because the hotel otherwise is OK, nothing out of the ordinary but does the job for one night. If you want something to eat other than kebab you'll have to walk a long way. Or take the metro. Room was small but liveable, WIFI was OK and so was the breakfast. But still I am not coming back to this hotel that is certain.

Posted by , from Manchester UK on 12 Sep 2018

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4 out of 5
Très bon emplacement malgré un accueil mitigé à notre arrivée alors que nous avons très bien été accueilli les fois précédentes. Personnel peu souriant et peu serviable. Pour le reste, tout s’est bien passé.

Posted by on 2 Apr 2024

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Comment from Hotel Management

2 Apr 2024 by Directeur Hotel

Nous sommes navrés de ne pas avoir été à la hauteur. Votre commentaire a bien entendu été partagé avec l'équipe.Julien PEGONDirecteur

4 out of 5

Posted by on 18 Feb 2024

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Comment from Hotel Management

20 Feb 2024 by Directeur Hotel

Merci pour votre évaluation.Julien PEGONDirecteur

4 out of 5

Posted by on 11 Jun 2023

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Comment from Hotel Management

3 Jul 2023 by Directeur Hotel

Merci pour cette évaluation.Julien PEGONDirecteur

3 out of 5
The employees had very limited English skills which caused misunderdtandings...no cleaning. no hand towels in room. good location anyway.

Posted by on 8 Jun 2023

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Comment from Hotel Management

14 Jun 2023 by General Manager

Please contact us directly with your stay details so we can investigate. It appears you left your DND sign throughout your stay.Julien PEGONGeneral Manager

4 out of 5
Les personnels de service déjeuner (Monsieur) étaient très gentil.

Posted by on 14 Apr 2023

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Comment from Hotel Management

14 Apr 2023 by Directeur Hotel

Merci pour cet aimable retour, que je partagerai avec Fabrice.Julien PEGONDirecteur

4 out of 5
C'est un hôtel bien situé qui fournit les commodités essentielles. Le petit déjeuner à EUR 25 par personne est trop cher, il équivaut au prix d'un menu dans un "bouchon" lyonnais, sans boissons.

Posted by on 25 Sep 2022

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Comment from Hotel Management

25 Sep 2022 by Directeur Hotel

Merci d'avoir séjourné avec nous. Vous faites erreur notre petit déjeuner est à 12,90 par personne. Dans tous les cas il était compris dans votre tarif.Julien PEGONDirecteur

5 out of 5
Bon rapport qualité-prix! Hôtel bien situé, personnel très sympathique. Le petit plus, une bouilloire dans la chambre.

Posted by on 11 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Quentin - Chef de Réception

Cher Client, Je vous remercie pour votre séjour tout comme le temps que vous nous accordez en partageant votre avis. Je suis ravi que vous ayez apprécié votre séjour dans notre établissement tout comme la sympathie de notre personnel, disponible 24h/24 pour vous aider. Bien cordialement,

4 out of 5
Calme de l’environnement et proximité du centre-ville

Posted by on 18 Jul 2019

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Comment from Hotel Management

21 Jul 2019 by Quentin - Chef de réception

Cher client, Je vous remercie pour votre séjour et votre partage d'expérience. Je suis ravi que vous ayez apprécié le calme de notre établissement et notre proximité immédiate avec le centre ville. Bien cordialement,

5 out of 5
Gepflegtes Hotel , sehr sauber und tolle Matratze! Das Quartier ist vielleicht nicht das beste aber es ist zentral gelegen ÖV ganz in der Nähe !! Ich bin zufrieden und kann es nur weiter empfehlen!

Posted by on 24 Jun 2019

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Comment from Hotel Management

26 Jun 2019 by Quentin - Front Desk Manager

Dear Guest, Thank you for your stay and your feedback. I delighted that you appreciated your stay in our hotel in the city centre with all amenities near by hotel. Best regards,

About the Campanile Lyon Centre-Berges du Rhône

Location 4-6 Rue Mortier, Lyon, Rhone 69003

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a vending machine, and an arcade/games room are also featured at Campanile Lyon Centre-Berges du Rhône. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Lyon hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 8 levels
  • Built in 1993
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Games room or arcade
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Lyon Jean Mace Station (2 km / 1.2 mi)
  • Metro station: Guillotiere Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Campanile Lyon Centre-Berges du Rhône offers 134 accommodations with coffee/tea makers and a hairdryer. 24-inch LCD televisions come with cable channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Campanile Lyon Centre-Berges du Rhône has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Onsite parking is available on a first-come, first-served basis. Onsite parking is not guaranteed.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 5 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, ANCV Cheques-vacances, mobile payments and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Union Pay, ANCV Chèques-vacances, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Staffed front desk
  • ANCV Chèques-Vacances
  • LGBTQ friendly
  • Smoke detector
  • Mobile payments
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.9 for adults and from EUR 7.45 for children
  • Covered self-parking fee: EUR 28 per night
  • Nearby parking fee: EUR 34 per night (656 ft away)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Campanile Centre-Berges Rhône
  • Campanile Centre-Berges Rhône Hotel
  • Campanile Centre-Berges Rhône Hotel Lyon
  • Campanile Lyon
  • Campanile Lyon Centre-Berges
  • Campanile Lyon Centre-Berges Rhône
  • Lyon Campanile
  • Campanile Lyon Centre-Berges Rhône Hotel
  • Campanile Lyon Berges Du Rhone
  • Campanile Lyon Centre-Berges du Rhône Lyon
  • Campanile Lyon Centre-Berges du Rhône Hotel
  • Campanile Lyon Centre-Berges du Rhône Hotel Lyon

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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