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Waldstaetterhof Swiss Quality Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waldstaetterhof Swiss Quality Hotel

Interior
Reception
Interior
Bar (on property)
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Zentralstrasse 4, Lucerne, LU, 6004
  • The Swiss Path
    2 min walk
  • Mt. Rigi
    2 min walk
  • KKL Lucerne
    3 min walk
  • Emmen Air Base (EML)
    15 min drive

Room options

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premium Room

In-room safe, desk, free WiFi, bed sheets

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Quiet Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Quiet Comfort Single Room Courtyard Side

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, 1 Single Bed

In-room safe, desk, free WiFi, bed sheets

Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quiet Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Quiet Comfort Double Room Courtyard Side

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Similar properties

Front of property

Hotel Monopol

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (545)
The price is €166
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Monopol

About this property

Waldstaetterhof Swiss Quality Hotel

Lakefront hotel with a 24-hour front desk and a restaurant
A restaurant, self parking, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Waldstaetterhof Swiss Quality Hotel offers 99 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Waldstaetterhof Swiss Quality Hotel. During your stay, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Steps from The Swiss Path and Mt. Rigi
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Waldstaetterhof Swiss Quality Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Waldstätterhof Luzern - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (CHF 35 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Off-site parking within 984 ft (CHF 40 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: CHF 25 for adults and CHF 25 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Waldstätterhof Luzern

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Self parking fee: CHF 35 per day
  • Nearby parking fee: CHF 40 per night (984 ft away)
  • Pet fee: CHF 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Waldstaetterhof Swiss Quality Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 933 reviews" "
Rating 8 - Good. 396 out of 933 reviews" "
Rating 6 - Okay. 79 out of 933 reviews" "
Rating 4 - Poor. 31 out of 933 reviews" "
Rating 2 - Terrible. 10 out of 933 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Luis

Travelled with family
Disliked: Property conditions & facilities
Be sure you don't make the same mistake of going on a hot month. There is no AC and leaving the windows open in a busy street until late at night is not ideal. Also, it would have been great if Expedia told us that the hotel was under renovation and highlight that there is no AC. It is a high price to pay for just a hotel next to the tourist attractions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Warm and Cozy” in tbe summer
Great location to trains. Cozy room with no view nor AC, but hotel offered a fan to help dry the sweat . Staff was very helpful and location could not have been more convenient to trains
Stayed 1 night in Jul 2024

8/10 Good

Andjela

Liked: Cleanliness, staff & service, amenities
The hotel was nice, rooms are decent. The building had lots of construction which waz annoying bc there was constant noise and no consideration for people who might want to sleep late. I was unlucky to get a room by the elevator/stairs so people are rude and loud. Also was a little upon arrival i was enformed that i had breakfast included in my stay. I missed two days. That was unfortunate. Overall close to station and walking around. Those are the perks.
Stayed 3 nights in Jul 2024

8/10 Good

Thomas

Travelled with family
Liked: Amenities
The staff was outstanding. Very helpful and professional. Our room was too warm and the thermostat had fallen off the wall so no adjustments could be made. Open g the window led to a lot of street and crowd noise. The location was perfect.
Stayed 1 night in Jun 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, amenities
Tour oriented hotel across from train station. Excellent site to walk or use Swiss transportation. No ac. Staff slow to respond for requests for items. Breakfast just average,
Stayed 2 nights in Jun 2024

4/10 Poor

Gregory, ashburn

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This property is currently under renovation! Why would they even be open!!! I do not want to smell paint in the corridors leading to my room. The main entrance to the hotel is closed due to the renovation. While the rooms are neat and clean, getting to your room is another situation. The floors on level 2 and 3 are covered with taped down paper. There were pieces of sheetrock laying along the hallway walls. This is not an acceptable condition for the price paid. The hotel itself is very conveniently located adjavcent to the train station. There are pros and cons: convenience versus heavy traffic - both pedetrian and vehicular - outside the hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and very helpful!
Stayed 2 nights in Jun 2024

8/10 Good

Samil

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Limited but good breakfast for 25 CHP.
Stayed 1 night in May 2024

8/10 Good

Haruko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and modern interior
Stayed 3 nights in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. 2 min walk from train station and Old Town. Front staff were awesome. A bit noisy with construction, but that stops during silent hours.
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Looked like recent remodeling done in very good order. Everything worked perfectly. Loved the instant hot water for the wife’s bath.
Stayed 2 nights in Oct 2023

10/10 Excellent

Edwina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Room very clean and spacious.
Stayed 4 nights in Sep 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest and most helpful staff ever!
Stayed 1 night in Sep 2023

4/10 Poor

marian

Stayed 1 night in Sep 2023

8/10 Good

Perry, Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service but we were under import it would have AC.
Stayed 1 night in Sep 2023

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ratna, Bethesda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience on all accounts.
Stayed 2 nights in Aug 2023

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness, staff & service
Very clean hotel in a convenient location, breakfast was okay, staff were nice. The only downside - after paying for a Premium Room, we were given a Comfort Room. The size, decor and bed were all signs that we had been given the wrong room. Desk staff at first insisted that I had booked the comfort room. After showing that I had in fact booked a Premium Room they offered a “free upgrade” for three nights out of the four we stayed - the best they could do. If you plan on booking here, make sure you are given what you’ve paid for.

10/10 Excellent

Stoddard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beausite Zermatt is easily one of the better hotels in Switzerland. The staff are both professional and quite friendly, the property is both clean and gorgeous, and Zermatt the town speaks for itself. I'll be recommending the location to everyone I know.
Stayed 2 nights in Jul 2023

10/10 Excellent

Laurie

Stayed 2 nights in Jul 2023

10/10 Excellent

ALEJANDRO

Stayed 1 night in Jun 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023