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Cascada Boutique Hotel

4.0 star property

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Photo gallery for Cascada Boutique Hotel

Hypo-allergenic bedding, free minibar, in-room safe
Point of interest
Exterior
Point of interest
Mountain view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Bundesplatz 18, Lucerne, LU, 6003
  • KKL Lucerne
    ‪7 min walk‬
  • Chapel Bridge
    ‪10 min walk‬
  • Swiss Transportation Museum
    ‪4 min drive‬
  • Zürich (ZRH)
    ‪58 min drive‬

Room options

View all photos for Family Room Large

Family Room Large

Family Room Large

  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Room Medium

Family Room Medium

Family Room Medium

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Large

Double Room Large

Double Room Large

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Small

Double Room Small

Double Room Small

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Medium

Double Room Medium

Double Room Medium

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room Small

Family Room Small

Family Room Small

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

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About this property

Cascada Boutique Hotel

Hotel with a 24-hour front desk, a quick walk to KKL Lucerne
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Cascada Boutique Hotel offers 66 air-conditioned accommodations with free minibar items and safes. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cascada Boutique Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Chapel Bridge. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at Bolero Restaurante
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 10-minute walk of KKL Lucerne and Chapel Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Cascada Boutique Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Bolero Restaurante - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 22 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 20 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bolero Restaurante

Things to do

  • Free bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Self parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number KZV-SLU-000026

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cascada Swiss Quality
Cascada Boutique-Hotel Hotel Lucerne
Cascada Swiss Quality Hotel Lucerne
Cascada Swiss Quality Lucerne
Swiss Quality Hotel Cascada
Cascada Boutique-Hotel Hotel
Cascada Boutique Hotel Hotel
Cascada Boutique Hotel Lucerne
Cascada Boutique Hotel Hotel Lucerne

Cascada Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 556 out of 899 reviews
Rating 8 - Good. 261 out of 899 reviews
Rating 6 - Okay. 59 out of 899 reviews
Rating 4 - Poor. 20 out of 899 reviews
Rating 2 - Terrible. 3 out of 899 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stuf
Stayed 1 night in Jan 2025

8/10 Good

Tamra

Stayed 5 nights in Dec 2024

6/10 Okay

Jeffrey

Stayed 2 nights in Dec 2024

6/10 Okay

Diljinder

Travelled with family
Disliked: Staff & service, property conditions & facilities
The hotel was clean and tidy. The reception staff were very helpful and friendly. Unfortunately the hotel does not have any guest bar or lounge where residents can spend time or enjoy drinks etc. The breakfast was not acceptable. Food was bought out in very small quantities and infrequently that you had to wait too long to get anything. Hot breakfast items had to be ordered and again too long time was taken to bring them out and the quantities on the plate were sparce .

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for travel around Switzerland as close to train station and trains leave/arrive regularly. Room was a little noisy when room above moved around early in the morning. Staff were helpful and courteous. Make sure to do Mt Pilates!
Stayed 3 nights in Dec 2024

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and hotel perfect spot with everything close by/walking distance. Greatttt restaurant underneath as well.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Lucerne
Wonderful first time staying in Lucerne. The hotel was well positioned and nicely fitted out. Rooms were clean and modern. The staff were very friendly and willing to help with any requests we had.
Stayed 4 nights in Dec 2024

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort zone
Updates have emphasized comfort. Having a great restaurant attached was a plus.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Convenient Hotel
A comfortable and conveniently located hotel with friendly and helpful staff. Only downside there was no residents lounge / bar to relax in at the end of a busy day. Would definitely recommend and revisit in the future.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and staff was amazing and our room was perfect. The restaurant in the hotel is amazing from the amazing dinner to the great breakfast we had. Also shot out to our receptionists she was amazing even got my wife a small box of chocolates for her birthday sorry neither of us can remember her name was lots of travel for us 😊. We definitely recommend anyone looking for a great place stay here its very walkable to alot of things just go and enjoy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well-equipped, and the hotel’s proximity to the train station made it perfect for exploring Luzern. Wonderful experience!
Stayed 2 nights in Nov 2024

10/10 Excellent

LI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Given early check in. Location can easily be found and within walking distance to a few sightseeing spots. Room is bigger than expected. Walking distance to Lucerne Train station. Staff are polite. Highly recommended!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Anna

Stayed 1 night in Sep 2024

8/10 Good

Kristen

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Yukfong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

David

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé, équipe sympa, parking en supplément pratique
Stayed 1 night in Oct 2024

10/10 Excellent

Vladimir

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we only spent one night here we had a lovely time. The staff is lovely and accommodating, the room was clean and nicely equipped and the area is great if you’re travelling by car. We would definitely stay here again if we come back to Lucerne!
Stayed 1 night in Oct 2024

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a bice hotel . My room was too small. My mistake, I should have booked a larger room in hindsight.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, remodeled, excellent plumbing and lighting details, very good bathrooms, shower was fantastic. Sheets and towels were well laundered and presented. Check-in was very easy and it was clear they were ready for all 6 of us, with the suite opened up and all beds made ready with a special touch. Hotel is very walkable to train station. Would absolutely stay here again and again.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried two different rooms because we extended our booking. Both rooms were spotless and quiet. Everything was modern and in good repair. If you want Old World charm, this is the wrong hotel for you, because it looks like it was remodeled yesterday by a perfectionist. The smaller room was...small. Not a shoebox, but on the tight side. The larger room was considerably more comfortable, and it had a tub. If you're staying in Lucerne for more than a couple of days, I would recommend going for a bigger room. Either way, it won't be cheap, so you might as well enjoy yourself. The curtains were really something. When we woke up, we couldn't tell whether it was day or night. The staff was extremely professional. No issues at all. They could not have been better. I didn't see any sign of a gym. If there is one, they hid it pretty well. Walking to the river and sights is not difficult. I recommend it over buses and cabs. Personally, I would try to find an older hotel in a more interesting neighborhood next time, but that's just me. Your stay at the Cascada will be trouble-free.
Stayed 4 nights in Sep 2024

10/10 Excellent

Harpal singh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, service and staff was great!
Stayed 1 night in Sep 2024