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Giada Palace

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December 2024
January 2025

Photo gallery for Giada Palace

Seasonal outdoor pool, open 10:30 AM to 6:00 PM, pool umbrellas
Comfort Double Room, 1 Bedroom, Pool Access, Garden View
Mini-fridge, microwave, oven, dishwasher
Reception
TV, DVD player

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Room service
    Room service
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
Trav Via Carlo Piaggia 118, Lucca, LU, 55100
  • Sanctuary of Santa Gemma
    14 min walk
  • Porta Elisa
    19 min walk
  • Walls of Lucca
    2 min drive
  • Lucca (LCV)
    8 min drive

Room options

View all photos for Classic Single Room, 1 Bedroom, Pool Access, Garden View

Classic Single Room, 1 Bedroom, Pool Access, Garden View

Classic Single Room, 1 Bedroom, Pool Access, Garden View

  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Twin Sofa Bed

View all photos for Comfort Double Room, 1 Bedroom, Pool Access, Garden View

Comfort Double Room, 1 Bedroom, Pool Access, Garden View

Comfort Double Room, 1 Bedroom, Pool Access, Garden View

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Lucca in Villa San Marco
Pet-friendly
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (25)
The price is €70
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Lucca in Villa San Marco

About this property

Giada Palace

Inn in Lucca with a seasonal outdoor pool and a coffee shop
Along with a restaurant, this smoke-free inn has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a seasonal outdoor pool. Weekly housekeeping is available.
Giada Palace offers 18 air-conditioned accommodations with private pools and DVD players. Rooms open to patios. Beds feature down comforters and premium bedding. Digital television is provided. Guests can make use of the in-room microwaves and minibars. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include shared/communal kitchens and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the inn include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Giada Palace, you'll be within walking distance of Sanctuary of Santa Gemma. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, luggage storage, and a virtual front desk
  • Onsite recreation includes bike rentals
  • 14 minutes by foot from Sanctuary of Santa Gemma and a 2-minute drive from Walls of Lucca
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and barbecue grills are also featured at Giada Palace. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Lucca inn is smoke free.

Giada Palace has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 6 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Free off-site parking within 33 ft
  • Street parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff
  • Virtual front desk

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Doorbell and phone notification
  • Phone accessibility kit
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • DVD player
  • TV

Food and drink

  • Cleaning supplies
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Free tea bags/instant coffee
  • Freezer
  • Microwave
  • Mini fridge
  • Minibar
  • Oven
  • Shared kitchen access
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Private pool
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 1:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

The property charges 3 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 6 per day (in/out privileges)
  • Late check-out fee: EUR 15 (subject to availability)
  • Kitchen/kitchenette fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 25.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close September 10.
  • Pool access available from 10:30 AM to 6:00 PM.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Giada Palace
Giada Palace House
Giada Palace House Lucca
Giada Palace Lucca
Giada Palace Inn Lucca
Giada Palace Inn
Giada Palace Inn
Giada Palace Lucca
Giada Palace Inn Lucca

Giada Palace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 90 reviews" "
Rating 8 - Good. 35 out of 90 reviews" "
Rating 6 - Okay. 20 out of 90 reviews" "
Rating 4 - Poor. 5 out of 90 reviews" "
Rating 2 - Terrible. 3 out of 90 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities
Wonderful find for a one night stay. Pros were the pool and pool area, close to. Lucca proper, clean and large room, and excellent air conditioning. Cons were that there was no breakfast even though they're listed as a B&B, no room safe and a shower that worked well. But even with these minor cons, I would totally stay again. Yes the rooms are older but no matter. The staff were excellent, bed was comfy and did I mention how much I loved the pool!? Thank you for a great stay.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Initially was very good the first man we dealt with was so kind and helpful and our room was ready. However I wasn’t too happy with the condition of the pool as it was filled with bugs. The next day we were struggling to get a taxi from the location and asked another man behind the counter if he could help us as we couldn’t get through to anyone and the apps weren’t working, he just gave us a number which also didn’t work and that was that we then had to walk 45 minutes with bags to try get a taxi to the airport. Very mixed emotions on this one but regarding the price for the one night I wasn’t impressed.
Stayed 1 night in Jun 2024

6/10 Okay

nastaha

Travelled with family
Liked: Cleanliness
It was as described, clean but a bit small for 3 persons. Parking was comfortable and safe. I will recommend for short stay while traveling
Stayed 1 night in Aug 2023

10/10 Excellent

Richard, Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Avoid room 3 check in advance balcony allocation
Our booking confirmed a room with balcony and garden view, we were given on arrival a small ex permanent resident room tainted by heavy smoking oudour. We asked to be moved and we're allocated a more pleasant alternative but again with no balcony a feature we looked forward to utilising. We could not understand why our timely placed booking did not secure the type of room confirmed. The local reception staff did not offer explanation. We enjoyed our stay and the facilities but the issue with the room allocation taints our overall opinion
Stayed 4 nights in Aug 2019

10/10 Excellent

GP, UK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Extremely clean. Alejandra and her team are available 24/7 to go beyond any expectations. Kids very happy with the pool, tennis table and chillout for adult. Walking distance to one of the most charming city globally. Highly recommended.
Stayed 2 nights in Aug 2019

8/10 Good

Narine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Everything is good and clean. The owner of hotel, Alejandra, is an incredibly pleasant woman. She has a rare energy, that spread quietness to all around.
Stayed 5 nights in Jun 2019

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget stay
Very friendly and helpful lady who met us on reception. Gave lots of tips about local area and map to orientate. Room was large and clean and bathroom had everything we needed. Quite lot of noise from youths on the street until late. Breakfast was plentiful and served with a smile,
Stayed 1 night in Jun 2019

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay in Lucca
Amazing stay. The owner Christian was so welcoming and generous. The location was perfect, no more than 10 mins from the centre of Lucca and the rooms were extremely comfortable. I look forward to coming back and staying again soon.
Stayed 1 night in Aug 2018

10/10 Excellent

CHENG-WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucca Summer Festival
For me perfect to reach the center by bike of 15 minutes while fully booked & overpricing during Lucca Summer Festival ! Friendly and helpful staff. Not to mention sunny afternoon beside the pool...
Stayed 2 nights in Jul 2018

8/10 Good

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities
big cold rooms but not close to old city
a bit removed from the main action inside the walled city. nothing within walking distance like restaurant or market. but you can rent a bike at the hotel so you can get to the old city faster, and then not have to rent one there, likely at a higher price. BTW renting a bike and riding around the top. also wifi was VERY weak. i got email in and out on phone, but tablet could only receive messages
Stayed 1 night in Jul 2018

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Lovely place but had noisy neighbors
Stayed 1 night in Jun 2018

8/10 Good

Monica

Liked: Cleanliness, staff & service, room comfort
Helpful Staff and Spacious Apartments
My family stayed here under not the best circumstances--our belongings had been stolen in Pisa earlier in the evening. I called the front desk number and she was very understanding and gave me clear instructions for checking in on my own, leaving keys for us securely. When we arrived, there was parking available and the apartments were quite large. Unfortunately the WiFI did not reach all the way up to the top floor, only to the lower ones. Breakfast was not included. Upon check out, the staff person (a different one) was friendly. We stayed only one night.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ruth-Ann, vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to train station and ports
We are in the basic standard room which is kind of small but there is a nice seating area down the hall and a hot tub on the roof we can use. There is also a patio for smokers which has a number of seats. it usually doesn't have anyone there

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay but needs a few improvements
We enjoyed our stay at Giada palace. We stayed in a two bed apartment which was very comfortable and spacious however there were a few things that we felt could be improved upon.. We had two small balconies how ever no furniture on them to sit out on. We felt the pool area could definitely be updated with new sun loungers they were very uncomfortable. Also they ask that u recycle ur rubbish and it was not made very clear especially in English what it was they wAnted us to do. I also had to ask after the first two days when our apartment was going to be cleaned. It was only cleaned twice in our 9 night stay. Further we were only given two towel changes in that time we were lucky because there were extra towels in a cupboard for a fourth person and we were a group of 3. All in all though Giada palace has great potential and my husband was asked for feedback as it seems they have a new manager so hopefully all the little problems can be sorted out. It is a good little place to stay and we would stay again despite the negatives.

10/10 Excellent

Toby, Lucca, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff
All the staff were very friendly and helpful. Hotel is basic, but you don't need anymore when your out all day site seeing.

6/10 Okay

Kate, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nice, just not a good location
Through itself was clean, the Erin fine and the staff very nice. It unfortunately was a little far from both the rain station and the city centre - entirely my fault for not checking more carefully when booking! I was on foot from the train station and also found it difficult to find.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

2/10 Terrible

Valerie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Réservé chambre double on nous a donné une twin. Lits d'appoints! Toilettes sale. Douche vetuste.bruit de l'air conditionné plus tuyauteries toute la nuit. Un numéro pour communiquer mais sur repondeur. A fuire pour ce prix
Stayed 1 night in Aug 2024

6/10 Okay

Riccardo, Roma

Travelled with family
Tendenzialmente il posto può andar bene, solo che c’è la reception dalle 14:00, si comprendono poco le regole e rispetto alle aspettative per me non le ha soddisfatte. Al telefono molto gentili, mi hanno risolto alcuni inconvenienti e il personale delle pulizie molto disponile, però guardando le foto mi ero fatto un’altra idea io.
Stayed 2 nights in Aug 2024

2/10 Terrible

Beatrice

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel vetuste, sale, lit de camp a la place d'un lit normal . L'eau de la piscine était verte et malodorante.
Stayed 1 night in Jul 2024

6/10 Okay

edward

Business traveller
Disliked: Property conditions & facilities
Improvement should be possible. It took us half an hour to get in, at 1630, so not really a complicated time, I received 5 emails the week before; "what time do you arrive" and answered 4 times; between 1600 and 1700, the "answer" button does not work!! (Expedia problem??) but I found ways to answer, then I received back answers like; "you will find the key to your accommodation, inside the blackbox a the right on the door. Code 811"(which was a wrong code) and "Ok. Write US on -----------" and "please write us on ----------- for check in" all very cryptic, no idea what was meant. Anyway when we finally followed a cleaning person we followed and entered the gate (no doorbell at the gate) (no doorbell at the entrance) after calling once more, and getting the blackbox open there where 4 keys, but I did not have my room number. Once more calling them it appeared......... .........they where inside the hotel! Furthermore no breakfast available (until the 1st of may)
Stayed 2 nights in Apr 2024

8/10 Good

Mirta

Travelled with family
Liked: Cleanliness, property conditions & facilities
complessivamente è stata un'esperienza positiva, da migliorare il comfort. La camera era pulita, ma si aveva la sensazione che fosse stata fatta una pulizia veloce e si sentiva odore di fumo, anche se non fortissimo. A meno di 2 km dalle mura di Lucca
Stayed 1 night in Apr 2024