See all properties

Best Western Grand Hotel Guinigi

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Grand Hotel Guinigi

Exterior
Lobby
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Parking included
  • Pet-friendly
  • Room service

Explore the area

Map
Via Romana 1247, Lucca, LU, 55100
  • Sanctuary of Santa Gemma
    ‪16 min walk‬
  • Walls of Lucca
    ‪2 min drive‬
  • Campo di Marte Hospital
    ‪3 min drive‬
  • Lucca (LCV)
    ‪7 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds

Classic Room, Multiple Beds

  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Suite, Multiple Beds, Jetted Tub

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, Multiple Beds, Jetted Tub

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Classic Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Terrace

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior

Albergo Celide

Spa
Pet-friendly
Parking included
Free WiFi
4.6 out of 5, Wonderful, (750)
The price is €147
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Albergo Celide

About this property

Best Western Grand Hotel Guinigi

Family-friendly hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Best Western Grand Hotel Guinigi offers 167 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers.

This Lucca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Grand Hotel Guinigi. During your stay, you'll be within walking distance of Sanctuary of Santa Gemma. Features include free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym and a playground
  • Just a 2-minute drive from Sanctuary of Santa Gemma and a few minutes from Porta Elisa
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 6 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8471 square feet (787 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Best Western Grand Hotel Guinigi. Self parking is free. A complete renovation of Best Western Grand Hotel Guinigi was completed in January 2023.

Smoking is allowed in designated areas at this 4-star Lucca hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:00 AM.
Ristorante - This restaurant serves breakfast and dinner. Reservations are required.
Bar - Onsite cocktail bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:00 AM: EUR 10 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Ristorante
  • Bar

Things to do

  • Fitness centre
  • Playground

Family friendly

  • Art supplies
  • Children's games
  • Cots/infant beds (surcharge)
  • High chair
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre (8471 square feet of space)
  • Coworking spaces
  • Meeting rooms - 6

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – January 2023
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are available for EUR 12.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 12.0 per day
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number IT046017A1RN5L686W

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Grand Guinigi
Best Western Grand Guinigi Lucca
Best Western Grand Hotel Guinigi
Best Western Grand Hotel Guinigi Lucca
Best Western Hotel Guinigi
Grand Guinigi
Grand Hotel Guinigi
Guinigi Grand Hotel
Guinigi Hotel
Hotel Guinigi
Best Western Lucca
Lucca Best Western
Best Grand Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel
Best Western Grand Hotel Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel Lucca

Best Western Grand Hotel Guinigi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 524 reviews" "
Rating 8 - Good. 212 out of 524 reviews" "
Rating 6 - Okay. 36 out of 524 reviews" "
Rating 4 - Poor. 7 out of 524 reviews" "
Rating 2 - Terrible. 5 out of 524 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation and excellent restaurant.
Stayed 5 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good one stay before travelling g on to airport
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
We stayed in a suite. When we arrived the room had not be aired. once windows balcony door opened it was fine. We had booked twin beds so when we entered room and found double we discussed with front desk and they had this sorted out and 2 x drink vouchers. It took another 40 minutes before we could get back into room and the bar was not open until 5pm which was 3 hours away. we were told there was a vending machine with cold drinks. our stay was for 6 nights and during this time the sheets were not changed, something we are not used to in Italy. Would have expected at least one change after 3 days. Breakfast was good but difficult to get proper coffee (not out of machine) as staff who took room number (if anyone was there to do so) didn't ask unless you asked. Also one day there were not plates left to put breakfast items on. On the Friday we got back from a trip out and went to vending machine in Hotel and there was no still water. I went to front desk and asked about this and what appeared to be a manager said the bar opens at 5pm to which i said i knew (again a couple of hours away from that) and he offered water bottles that were hot. 2 days later the vending machine had not yet been refilled. we headed for the supermarket! Overall staff at front desk were quite helpful but the stay could have been so much more comfortable if there had been a smoother operation in place especially with a hotel group this size. just rather disappointing.
Stayed 6 nights in Sep 2024

4/10 Poor

Ilya

Liked: Staff & service
Disliked: Property conditions & facilities
Clean, but extremely faceless and undecorated room interiors
Stayed 1 night in Aug 2024

10/10 Excellent

Giulia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with stunning views from the rooms!
Stayed 1 night in Jun 2024

6/10 Okay

Virgil

Travelled with family
Liked: Staff & service
Big rooms. Staff was very friendly. But the AC didnt work well in our rooms. We had to change 1 room. The other didnt get a temp below 26 degrees C. Parking and location is very convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Iain

Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western grand hotel Guiniji
Spacious hotel with plenty of room unlike the typical European hotels. Quiet, good location, great breakfast. Very clean. Comfortable bed. Free parking!
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Stayed 1 night in Oct 2023

10/10 Excellent

patrick

Liked: Property conditions & facilities
Nice, clean, spacious room. Not really in a walkable location but a very nice place.
Stayed 1 night in Aug 2023

8/10 Good

Hilmar

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 3 nights in Jul 2023

10/10 Excellent

Henning

Stayed 5 nights in Jul 2023

10/10 Excellent

Krassimira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for Lucca
Nice modern hotel. The room was clean and spacious. Staff were very friendly and helpful, the bar staff particularly so. We didn't have breakfast but the food and service at dinner was good. Plenty of parking at the rear. There are several local bars, restaurants, and supermarkets nearby and Lucca centre is about 25 minutes walk.
Stayed 7 nights in Jun 2023

10/10 Excellent

boaz

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, we loved it
Stayed 1 night in May 2023

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great breakfast with lots of choices. Nice new clean and comfortable rooms. We had dinner at Boomerang restaurant great local place.
Stayed 2 nights in Apr 2023

8/10 Good

Maria Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice location. Friendly staff. Clean.
Stayed 1 night in Apr 2023

10/10 Excellent

Cristiano, Napa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super clean, excellent restaurant, easy parking.
Stayed 1 night in Apr 2023

6/10 Okay

Angela

Stayed 1 night in Oct 2022

10/10 Excellent

Sir Walter

Stayed 1 night in Aug 2022

10/10 Excellent

Sandra A

Stayed 1 night in Aug 2022

8/10 Good

Dipak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022