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4.3 out of 5

"Clean room, good breakfast, well located, free wifi, good stay. " More

By Joe C. on Mon 06 Jul 2015

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Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, Multiple Beds, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Grand Hotel Guinigi. During your stay, you'll be within walking distance of Sanctuary of Santa Gemma. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and a playground
  • Just a 2-minute drive from Sanctuary of Santa Gemma and a few minutes from Porta Elisa
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Best Western Grand Hotel Guinigi ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Grand Hotel Guinigi

Everyone (1) Couples (2) Family (6)
5 out of 5

Great stay!

Clean room, good breakfast, well located, free wifi, good stay.

Posted by on 6 Jul 2015

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4 out of 5

Great place to stay if you have a car.

We visited the old town of Lucca and Pisa when we stayed at the Grand Guinigi. It's fabulous part of the world. The hotel was slightly further than we expected from the old town and you had to walk on the road at times but parking was easy near the old city. Hotel parking was easily available. The hotel itself was very clean, the beds were firm but comfortable, breakfast was excellent with both American style and European breakfast foods available in plentiful amounts, and the staff were helpful and polite. A couple of irritations were that we could hear our neighbouring guests and the lifts,of which only 2 of 4 were working, were extremely slow, so we enjoyed the exercise of taking the stairs. The bar in the lobby was well priced and welcoming. This hotel was very good value for money and I would recommend it.

Posted by on 27 Apr 2011

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4 out of 5
Grosse Zimmer, Ruhig, Frühstückbüffet

Posted by on 7 Jun 2022

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4 out of 5
Die neue aussenanlage ist super und die Gäste werden gut empfangen

Posted by on 6 Jun 2019

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5 out of 5

Très bel hôtel pour séjour en famille

Chambre familiale très spacieuse (2 chambres) , grande salle de bain, très beau petit déjeuner. Très bien placé dans la superbe ville de Lucca. Seul bémol, pas de piscine.

Posted by on 19 Aug 2015

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5 out of 5

Très recommandé!!! :-)

Hôtel accueillant. Chambres spacieuses et confortables. Tout était propre. Les installations ( climatisation, lumières, prises électriques, ... ) étaient toutes fonctionnelles. Wifi gratuit dans les chambres. Personnel très sympa. Je recommande vivement cette hôtel à tout voyageur, également aux familles avec enfants en bas âge. Très bon rapport qualité /prix. :-) :-) :-) :-) :-)...

Posted by on 9 Aug 2015

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4 out of 5

zu unserer Zufriedenheit

Bequemes grosses Zimmer sauber und freundlich genau was wir gesucht haben

Posted by on 4 Aug 2014

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4 out of 5

Guter Ausgangspunkt für Ausflüge

Sehr gefallen hat uns (Familie mit 2 Kindern) unser großes Appartment, bestehend aus 2 geräumigen Zimmern mit jeweils einem Fernseher und diversen Sitzgelegenheiten. Das Frühstücksbuffet war reichhaltig und für jeden etwas dabei. Das Hotel ist etwas außerhalb des Zentrums von Lucca gelegen, verfügt aber über eine Bushaltestelle direkt vor der Tür. Der Bus fährt alle 20 Minuten ins Zentrum von Lucca. Vor und hinter dem Hotel sind ausreichend kostenfreie Parkplätze vorhanden. Das Hotel ist ein guter Ausgangspunkt für Ausflüge nach Lucca, Pisa und auch nach Florenz.

Posted by on 22 Apr 2014

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4 out of 5

Konfortables Familienhotel

Wir waren von der Ausstattung des Familienzimmers sehr beeindruckt und haben uns sofort wohl gefühlt. Frühstücksraum ist eher kühl und nüchtern ausgestattet. Für Italienische Verhältnisse aber angemessen. Wir waren mit allem sehr zufrieden. Zu Fuss etwas zu weit vom Zentrum entfernt. Man könnte Fahrräder ausleihen.

Posted by on 24 Jul 2013

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About the Best Western Grand Hotel Guinigi

Location Via Romana 1247, Lucca, LU 55100

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 6 meeting rooms, and coworking spaces. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8471 square feet (787 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly Best Western Grand Hotel Guinigi. Self parking is free. A complete renovation of Best Western Grand Hotel Guinigi was completed in January 2023. Smoking is allowed in designated areas at this 4-star Lucca hotel.

  • 1 building
  • 167 guestrooms or units
  • 5 levels
  • Conference rooms
  • 8471 sq ft of conference space
  • 787 sq. m of conference space
  • Built in 1993
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Lucca Station (3.4 km / 2.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Grand Hotel Guinigi offers 167 accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bidets and hairdryers. This Lucca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.

Ristorante – This restaurant serves breakfast and dinner. Reservations are required.

Bar – On-site cocktail bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are available for EUR 12.0 per day.

Pet Policy

  • Pets: EUR 12 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 12.0 per day
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grand Guinigi
  • Best Western Grand Guinigi Lucca
  • Best Western Grand Hotel Guinigi
  • Best Western Grand Hotel Guinigi Lucca
  • Best Western Hotel Guinigi
  • Grand Guinigi
  • Grand Hotel Guinigi
  • Guinigi Grand Hotel
  • Guinigi Hotel
  • Hotel Guinigi
  • Best Western Lucca
  • Lucca Best Western
  • Best Grand Guinigi Lucca
  • Best Western Grand Hotel Guinigi Hotel
  • Best Western Grand Hotel Guinigi Lucca
  • Best Western Grand Hotel Guinigi Hotel Lucca

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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