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Pullman Luang Prabang

5.0 star property

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Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; international cuisine
Deluxe Room, 2 Single Beds
Breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Parking included

Explore the area

Map
Ban Pong Wanh, Luang Prabang, Louangphabang, 06000
  • Wat That Luang
    ‪5 min drive‬
  • UXO Laos Visitor Center
    ‪6 min drive‬
  • Pha Tad Ke Botanical Garden
    ‪6 min drive‬
  • Luang Prabang (LPQ-Luang Prabang Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

  • 66 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Pullman Luang Prabang

Luxury hotel with 3 outdoor pools and a full-service spa
3 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available on request.
Pullman Luang Prabang offers 123 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 11 years old are not allowed in the spa.

During your stay at Pullman Luang Prabang, you'll be close to Wat That Luang. Enjoy features like free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at L'Atelier
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Indulge with Thai massages, aromatherapy, or body treatments at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, yoga classes, and fitness classes
  • Just a 2-minute drive from Mekong and 5 minutes from Wat That Luang
  • Airport shuttle service available for a fee
Pullman Luang Prabang offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and 5 meeting rooms are available. A children's pool, a library, and a terrace are also featured at the luxury Pullman Luang Prabang. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
L'Atelier - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Junction - Onsite bar. Happy hour is offered. Open 24 hours. Open daily.
H2O - This bar serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Lao, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 18 for adults and USD 9 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • L'Atelier
  • Junction
  • H2O

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Fitness classes
  • Art gallery
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Playground
  • Private picnics
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Travel cot
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf clubs
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • This property does not have any lifts

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 43-inch TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Luang Prabang

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 66 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 66 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Pullman Luang Prabang offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Luang Prabang Hotel
Pullman Luang Prabang (opening Mid Of 2017)
Pullman Luang Prabang (opening December 2016)
Pullman Luang Prabang (opening Late February 2017)
Pullman Luang Prabang Hotel
Pullman Luang Prabang Luang Prabang
Pullman Luang Prabang Hotel Luang Prabang

Pullman Luang Prabang Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 117 reviews
Rating 8 - Good. 20 out of 117 reviews
Rating 6 - Okay. 7 out of 117 reviews
Rating 4 - Poor. 4 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Liliana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The quality of breakfast's food is really terrible. I have lost my iPhone and I'm absolutely sure that was in my room but no one have found it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Resort!
Incredible Resort ! Quite and Authentic! Highly recommended!!
Lobby
Breakfast
Stayed 3 nights in Oct 2024

8/10 Good

Sujiro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has everything one would expect from a Pullman. However it's quite out of town and one needs to take the shuttle to reach the city centre. Major problem for me: airport pick up confirmed but nobody showed up and i had to catch a Taxi.
Stayed 2 nights in Aug 2024

10/10 Excellent

Esther vie nie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s landscape is extremely beautiful and the stay is very comfortable . The rooms are spacious and very clean. Futhermore the services from all the staff there is exceptional and very helpful especially front desk receptionist ms velra . We would definitely choose to stay here if we visit luang prabang again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and the staff was excellent. I will definitely stay at Pullman on my next visit to Luang Prabang.
Stayed 2 nights in Jun 2023

10/10 Excellent

Victor

Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Stayed 4 nights in May 2023

6/10 Okay

Chanvit

Stayed 1 night in Apr 2023

10/10 Excellent

Chanvit

Stayed 1 night in Apr 2023

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service
The staffs are great and friendly. They are providing excellent services and we have a great time there. There is room for improvement on the mattresses and pillows and the patio’s furniture.
Stayed 3 nights in Mar 2023

10/10 Excellent

Cara

Stayed 3 nights in Feb 2023

10/10 Excellent

Jesse

Stayed 2 nights in Feb 2023

10/10 Excellent

Forest

Stayed 10 nights in Jan 2023

2/10 Terrible

Hyung kun

Stayed 1 night in Feb 2023

10/10 Excellent

Tobias, Seattle

Stayed 3 nights in Jan 2023

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2023

10/10 Excellent

noy saetia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and everyone was friendly and helpful.

10/10 Excellent

Soksan, Prior Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean quiet nice beautiful landscape. Staff is very friendly and helpful. Everything was great in this property.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, 5km out of Luang Prabang centre but the free shuttle service made it really easy! Very friendly staff, nothing was too much trouble and they arranged all of our trips for us. Would definitely stay here again!!!
Stayed 4 nights in Oct 2022

8/10 Good

Anil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Elvin

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing hotel and staff!! i stayed there for 5nights and was really really with the room and the staffs.
Stayed 5 nights in Jun 2022

10/10 Excellent

MEIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing excellent hotel
One of the most beautiful hotels we have stayed in during our 40 years of travelling. There are rice fields and ponds in the hotel's area' lovely plantations and view. So quiet and tranquil. The hotel upgraded us and decorated our room due to our anniversary. They also welcomed us with cakes, fruits and flowers. The staff was helpful and their service was amazing.
Stayed 3 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Wonderful hotel and staff try their best even if they don’t always understand you.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Ibis M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cozy resorts
E hotel is like 45m from the airport. The hotel is on the way to the falls.
Stayed 1 night in Feb 2020