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The Queen Mary

3.0 star property

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Photo gallery for The Queen Mary

View from room
Reception
Boating
View from property
Hypo-allergenic bedding, pillow-top beds, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
1126 Queens Hwy, Long Beach, CA, 90802
  • RMS Queen Mary
    ‪1 min walk‬
  • Long Beach Cruise Terminal
    ‪4 min walk‬
  • The Pike Outlets
    ‪12 min walk‬
  • Long Beach, CA (LGB-Long Beach Municipal)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Standard Room, 1 King Bed, Harbour View

Standard Room, 1 King Bed, Harbour View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Portside)

Standard Room, 1 King Bed (Portside)

Standard Room, 1 King Bed (Portside)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Stateroom)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds (Stateroom)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Stateroom, 1 King & 1 Twin Bed

Family Stateroom, 1 King & 1 Twin Bed

Family Stateroom, 1 King & 1 Twin Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible (Inside Stateroom)

Room, 1 King Bed, Accessible (Inside Stateroom)

Room, 1 King Bed, Accessible (Inside Stateroom)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Portside)

Deluxe Room, 2 Single Beds (Portside)

Deluxe Room, 2 Single Beds (Portside)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Queen Beds, Accessible (Inside)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible (Inside)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Portside)

Deluxe Room, 1 King Bed (Portside)

Deluxe Room, 1 King Bed (Portside)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Harbour View

Deluxe Room, 2 Single Beds, Harbour View

Deluxe Room, 2 Single Beds, Harbour View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Inside Stateroom)

Room, 1 King Bed (Inside Stateroom)

Room, 1 King Bed (Inside Stateroom)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Mini)

Suite (Mini)

Suite (Mini)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Full)

Suite (Full)

Suite (Full)

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Queen Mary

Art Deco hotel with 2 restaurants and bars
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
The Queen Mary offers 200 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Queen Mary. During your stay, you're just a quick walk from Long Beach Cruise Terminal. 2 restaurants, 2 bars, and a 24-hour gym are available.
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the spaciousness and overall comfort
  • Steps from RMS Queen Mary and 4 minutes by foot from Long Beach Cruise Terminal
  • Dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Event space at this hotel measures 45000 square feet (4181 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at The Queen Mary. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Art Deco Long Beach hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Chelsea Chowder House - Onsite restaurant.
Observation Bar - Onsite bar. Open daily.
Chelsea Chowder House Bar - Onsite bar. Open daily.
Midship Marketplace - Onsite coffee shop. Open daily.

Languages

English, French, Spanish

Property amenities

Parking and public transport

  • Self parking on site (USD 32 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 15-35 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • Chelsea Chowder House
  • Observation Bar
  • Chelsea Chowder House Bar
  • Midship Marketplace

Things to do

  • 24-hour fitness centre
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping

Family friendly

  • Cots/infant beds (surcharge)
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (45000 square feet)
  • Meeting rooms - 15

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 81
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Hardwood flooring in public areas
  • Lever door handles
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Books
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Free bottled water
  • Fridge (on request)

More

  • Connecting rooms available
  • Individually decorated
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 125 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Faxes
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Self parking fee: USD 32 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15.00 per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mary Queen
Queen Mary
Queen Mary Hotel
Queen Mary Hotel Long Beach
Queen Mary Long Beach
Queen Mary Los Angeles
Queen Mary California
The Queen Mary Hotel
The Queen Mary Long Beach
The Queen Mary Hotel Long Beach

The Queen Mary Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1551 out of 2468 reviews
Rating 8 - Good. 487 out of 2468 reviews
Rating 6 - Okay. 215 out of 2468 reviews
Rating 4 - Poor. 99 out of 2468 reviews
Rating 2 - Terrible. 116 out of 2468 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 1 night in Nov 2024

10/10 Excellent

Wil, Salt Lake City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like you have a room inside a museum. The entire experience was great. A little far from restaurants (that aren’t on the boat), but definitely worth the extra drive. Would recommend at least staying here once.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anastasia, La Mesa

Stayed 1 night in Oct 2024

10/10 Excellent

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service
There was an event set up happening…lots going on. The staff is super friendly and helpful. We felt very welcomed.
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dean

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Kendra, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were setting up for some sort of event, so the parking lot was a pretty good distance from the ship. However, this was not the fault of the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Martin

Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bucket list place to stay
Excited to stay On an ocean liner similar to the Titanic, and other types. Really took me back in time, and I am sure others will feel to same. Different bucket list thing to do. Room was clean, large , very period type furniture . No room service, a bummer, a picturesque location easy to get to.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love THE QUEEN!
Love the Queen! Only problem was the walls were too thin and you hear the guy next to you snore or talk.
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

John

Travelled with family
Ship is showing its age! Room was bare and the thermostat didn’t work.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Fail
Disappointed. No heat. Property worn out. Cancelled our cruise parking because they actually scheduled a rave in the parking lot. No notice. I was in the Navy…boat is nasty. Excuse for everything…old boat…is lame. They’ve had 60 years to make this amazing…Fail
Stayed 1 night in Nov 2024

8/10 Good

yolanda

Recommend if going on the Carnal Cruise.
The accommodations were satisfactory, although the facility is dated and in need of renovation. The proximity to the cruise terminal was advantageous, allowing for easy walking access. I would recommend this option to individuals embarking on a Carnival cruise, as there is often significant traffic congestion on the bridge leading to the terminal on embarkation day. However, it is important to note that there are limited activities and attractions in the immediate vicinity of the Queen Mary. Guests may need to utilize transportation services, such as Uber, to access downtown Long Beach, which incurs a round-trip cost of approximately $24.
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Stayed 1 night in Nov 2024

10/10 Excellent

Hunter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to walk bery far to get to check in
Stayed 2 nights in Nov 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hard to find room and no one available to help. Bed not level - head lower than feet. No place to set luggage other than bed. Very few food options. Bathroom needed repairs to floors and floor boards. Not worth the fee to stay there. I would recommend people definitely Visit the QM but not to spend the night.
Stayed 1 night in Nov 2024

4/10 Poor

Daryl

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Front desk employees were rude.Took way to long to get our room.I felt like I was a bother when I asked questions .
Stayed 1 night in Nov 2024

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Check on was easy. I had asked for a 9:30am wake up call that was made at 6:30am.i could not go back to sleep. This was on my list of places i wanted to stay but i won't be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Nov 2024

10/10 Excellent

Dana, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Parking for Handicapped hotel visitors was not clearly marked. I parked further from entrance than desired.
Stayed 1 night in Nov 2024