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The Queen Mary

3.0 star property

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Photo gallery for The Queen Mary

View from room
Hypo-allergenic bedding, pillow-top beds, individually decorated
View from property
Boating
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
1126 Queens Hwy, Long Beach, CA, 90802
  • Long Beach Cruise Terminal
    ‪5 min walk‬
  • Long Beach Convention and Entertainment Center
    ‪14 min walk‬
  • RMS Queen Mary
    ‪1 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Standard Room, 1 King Bed, Harbour View

Standard Room, 1 King Bed, Harbour View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Portside)

Standard Room, 1 King Bed (Portside)

Standard Room, 1 King Bed (Portside)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Stateroom)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds (Stateroom)

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Stateroom, 1 King & 1 Twin Bed

Family Stateroom, 1 King & 1 Twin Bed

Family Stateroom, 1 King & 1 Twin Bed

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible (Inside Stateroom)

Room, 1 King Bed, Accessible (Inside Stateroom)

Room, 1 King Bed, Accessible (Inside Stateroom)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Portside)

Deluxe Room, 2 Single Beds (Portside)

Deluxe Room, 2 Single Beds (Portside)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Queen Beds, Accessible (Inside)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible (Inside)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Portside)

Deluxe Room, 1 King Bed (Portside)

Deluxe Room, 1 King Bed (Portside)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Harbour View

Deluxe Room, 2 Single Beds, Harbour View

Deluxe Room, 2 Single Beds, Harbour View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Inside Stateroom)

Room, 1 King Bed (Inside Stateroom)

Room, 1 King Bed (Inside Stateroom)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Mini)

Suite (Mini)

Suite (Mini)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Full)

Suite (Full)

Suite (Full)

  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Queen Mary

Art Deco hotel with 2 restaurants and bars
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
The Queen Mary offers 200 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Queen Mary. During your stay, you're just a quick walk from Long Beach Cruise Terminal. 2 restaurants, 2 bars, and a 24-hour gym are available.
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the spaciousness and overall comfort
  • Steps from RMS Queen Mary and 4 minutes by foot from Long Beach Cruise Terminal
  • Dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Event space at this hotel measures 45000 square feet (4181 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at The Queen Mary. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Art Deco Long Beach hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Chelsea Chowder House - Onsite restaurant.
Observation Bar - Onsite bar. Open daily.
Chelsea Chowder House Bar - Onsite bar. Open daily.
Midship Marketplace - Onsite coffee shop. Open daily.

Languages

English, French, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 32 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chelsea Chowder House
  • Chelsea Chowder House Bar
  • Midship Marketplace
  • Observation Bar

Things to do

  • 24-hour gym
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping

Family friendly

  • Cot (surcharge)
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 45,000 square feet of conference space
  • Computer station

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1936
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 125 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Faxes
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Self parking fee: USD 32 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15.00 per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mary Queen
Queen Mary
Queen Mary Hotel
Queen Mary Hotel Long Beach
Queen Mary Long Beach
Queen Mary Los Angeles
Queen Mary California
The Queen Mary Hotel
The Queen Mary Long Beach
The Queen Mary Hotel Long Beach

The Queen Mary Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1792 out of 2811 reviews
Rating 8 - Good. 545 out of 2811 reviews
Rating 6 - Okay. 243 out of 2811 reviews
Rating 4 - Poor. 106 out of 2811 reviews
Rating 2 - Terrible. 125 out of 2811 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margarita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Lucero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and right across the cruise terminal
Stayed 1 night in Feb 2025

4/10 Poor

Joel

Stayed 1 night in Jan 2025

8/10 Good

Russell, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
It is a somewhat remote location but the ship itself IS the location! I spent hoirs exploring, reading, watching videos.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robina, Summerland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So amazing to go back in time on this historical ship.
Stayed 1 night in Jan 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property could use some maintenance on the outside common areas. Nice room. Friendly staff.
Stayed 1 night in Feb 2025

6/10 Okay

Tim

Stayed 1 night in Jan 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

10/10 Excellent

allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just here for the ghost

It was fun
Stayed 1 night in Feb 2025

8/10 Good

Leanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

4/10 Poor

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No heat and the walls are so thin you can hear everything the neighbors say.
Stayed 1 night in Jan 2025

8/10 Good

lorie

Stayed 1 night in Feb 2025

10/10 Excellent

Denis

Stayed 2 nights in Feb 2025

6/10 Okay

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While this was a historical ship, I was really hoping for service, and cleanliness that was actually like. Cruise ship. The room was pretty battered and the walls were paper thin. I got to hear a couple argue for much of the morning. The ship itself was falling apart, with many light fixtures and stairs broken. In my shower, there was broken tile with a whole where the spigot was. For 200 dollars, I expected something a bit more than what we received. In addition to all of this, they upcharge $32 for parking and a $20 resort fee (for a place that is nowhere near a “resort”). This place is all gimmick and unless you are a ghost hunter, or paranormal explorer, I see no reason to book here. Even then, I would stick to the tours and not stay at the hotel. The best part was that it was a 15-minute drive to my actual cruise, where they actually take care of you and your room.
Stayed 1 night in Feb 2025

8/10 Good

Christina, Wenatchee

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Run down needs more tender loving care
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time. Always love going to the Queen Mary!
Stayed 1 night in Feb 2025

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience, you can feel the history on the ship..
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shame on the Queen Mary!!!

My wife became ill 3 weeks prior to our leaving for a cruise from Long Beach, CA and our stay at the Queen Mary. We are still sick with some sort of virus (headaches, coughing, and laryngitis) and are very conscious of spreading our virus. Since we cancelled our cruise, plane, week in San Clemente, the Queen Mary was the only hotel to not listen to us and would not refund our charges. We looked forward to this trip for my wife's birthday (January 27) especially our Queen Mary stay. Shame on the Queen Mary!
Stayed 1 night in Jan 2025

10/10 Excellent

Akira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the tour. Chris was excellent in every way, knowledgeable and he really enjoys what he does.
Stayed 1 night in Feb 2025

10/10 Excellent

jefferson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a night in a historic liner

had another great stay on this iconic liner from the past. our cabin A145 was beautiful with the veneer wood paneling and clean bathroom. beds were comfortable and it was nice to open the portholes for fresh air.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa, Sheridan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fun and awesome time capsule! So informative and well preserved, very enjoyable!
Stayed 1 night in Jan 2025

8/10 Good

Emily

Stayed 1 night in Jan 2025