Getting to the ship was chaotic, due to a carnival in the parking lot — but we got there, with the help of a bellman who carried my octogenarian mother, my niece and her two preschool aged children in a golf cart, with most of our luggage. My son and I wheeled our largest bags as we walked behind the gold cart.
We retrieved all our bags, went up the elevator to check in. Though I’d booked 2 rooms, one was put in my niece’s name (I don’t know why), so we had difficulty at check in because only one room could be located. Once the problem was identified and rooms assigned, we made our trek to the furthest end of the ship. We were not offered bell service and I did not know they had an on-ship bellman until the following morning! This walk was DIFFICULT for my mom who requires oxygen!
We learned that the staterooms did not have individual temperature controls at check in. We were advised we could call for blankets, if cold, or a fan, if hot! It was COLD! Though the rooms had 4 sets of outlets, including one in the bathroom, ONLY ONE worked in each room! I unplugged our tv and satellite box to charge our phones. Neither outlet was able to power mom’s oxygen machine, so she did without it for the night! She was EXHAUSTED the following morning!
I did secure a bellman to move our luggage and transport to the cruise terminal in the morning. My niece and son followed with the largest bags.
I would NEVER recommend the ship as a hotel, but for its proximity to the cruise port!