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Pacific Stay Hotel

3.5 star property

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Photo gallery for Pacific Stay Hotel

Interior entrance
Desk, laptop workspace, blackout curtains, iron/ironing board
Free toiletries, hair dryer, towels
Front of property
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Bar
  • Air conditioning
  • Gym

Explore the area

Map
3223 East Garvey Avenue North, West Covina, CA, 91791
  • Azusa Pacific University
    ‪7 min drive‬
  • California State Polytechnic University, Pomona
    ‪7 min drive‬
  • Raging Waters
    ‪10 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪32 min drive‬

Room options

Similar properties

Exterior

Courtyard by Marriott Baldwin Park

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1006)
The price is €180
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Courtyard by Marriott Baldwin Park

About this property

Pacific Stay Hotel

Hotel in West Covina with a fitness center and a 24-hour front desk
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center. Housekeeping is available on request.
Holiday Inn West Covina, an IHG Hotel offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn West Covina, an IHG Hotel. During your stay, you'll be close to South Hills Country Club. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Just a 3-minute drive from South Hills Country Club and a few minutes from Glendora Square
Holiday Inn West Covina, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn West Covina, an IHG Hotel. Free self parking is available.

This 3.5-star West Covina hotel is smoke free.

Dahlia's Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dahlia's Restaurant & Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 55
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 11
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 55 (subject to availability)
  • Late check-out fee: USD 11 (subject to availability)
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rodeway Inn Fairplex
Rodeway Inn Fairplex Hotel
Rodeway Inn Fairplex Hotel West Covina
Rodeway Inn Fairplex West Covina
Holiday Inn West Covina Hotel
Clarion Hotel West Covina
Rodeway Inn Near Fairplex Hotel West Covina
Holiday Inn West Covina
Holiday Inn West Covina
Pacific Stay Hotel Hotel
Pacific Stay Hotel West Covina
Pacific Stay Hotel Hotel West Covina
Holiday Inn West Covina an IHG Hotel

Pacific Stay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

NELSON

Stayed 2 nights in Nov 2024

10/10 Excellent

Faye

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Sally

Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for an amazing experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Purevdorj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Ferleene, Redondo Beach

it’s been a week now but they haven’t refund my deposit, i emailed them but no response!
Stayed 3 nights in Nov 2024

2/10 Terrible

Ryan

Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Dec 2024

8/10 Good

James

Stayed 2 nights in Nov 2024

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Well, while I would stay here again when I return to West Covina as it is right in town, it was a bit of a shock to me of how unwalkable the area is. One would need to drive or get Uber everywhere because the pedestrian pathways are pretty much non-existent. Not the hotel's responsibility but a heads up on the hotels website and booking partners would help. The other thing is that the staff could have been more informative about the facilities and amenities of the hotel at the check in. I had to keep asking questions each time I was looking for the gym, pool, breakfast area, to understand whether I can take room towels to the pool or towels are provided there, why I was billed for an extra night, etc. The broken phone in my room was promptly replaced and the highway noise was bearable. Overall, it is an acceptable accommodation.
Stayed 3 nights in Nov 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & quiet
Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Emmanuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bed not comfortable
Staff was nice and friendly. Room was clean and great space but the bed and pillow were horrible. They were very hard to were we cannot sleep comfortably and got back pain. WIFI did not work at all.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ernesto

Stayed 1 night in Nov 2024

8/10 Good

Candice

Travelled with partner
Disliked: Amenities, property conditions & facilities
The bathroom way to small
Stayed 1 night in Nov 2024

10/10 Excellent

Yuguang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

8/10 Good

jonatan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Nov 2024

6/10 Okay

Cynthia

The towels and paper towels were awful. Blood smudge on bathroom wall, small tv screen. Check in staff were just blah
Stayed 2 nights in Nov 2024

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s great experience staying at the West Covina holiday inn!
Stayed 2 nights in Nov 2024

8/10 Good

Hong

Liked: Cleanliness
Room is average, breakfast is good.
Stayed 1 night in Nov 2024

10/10 Excellent

Maylin

Stayed 1 night in Nov 2024