Hampton Inn & Suites Ontario

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Ontario

Outdoor pool
Sun deck
Exterior
Studio Suite, 2 Queen Beds, Non Smoking
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry

Explore the area

Map
4500 Mills Circle, Ontario, CA, 91764
  • iFLY Indoor Skydiving - Ontario
    3 min walk
  • Ontario Mills Shopping Mall
    4 min walk
  • Villaggio Nail Spa
    20 min walk
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    10 min drive

Room options

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, View

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Ontario

Hotel with free breakfast, a quick walk to iFLY Indoor Skydiving - Ontario
Along with an outdoor pool, this hotel has a 24-hour fitness center and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities. Housekeeping is available on request.
Hampton Inn & Suites Ontario offers 91 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Ontario. During your stay, you're just a quick walk from Ontario Mills Shopping Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from iFLY Indoor Skydiving - Ontario and a 2-minute drive from Toyota Arena
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Ontario offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. Free breakfast is served daily. A roundtrip airport shuttle is free during limited hours. The business-friendly Hampton Inn & Suites Ontario also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 8:00 AM to 6:00 PM

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 25-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hampton Inn & Suites Ontario offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Ontario
Hampton Inn Ontario
Ontario Hampton Inn
Hampton Inn Ontario Hotel
Hampton Hotel Ontario
Hampton Inn & Suites Ontario Hotel
Hampton Inn & Suites Ontario Ontario
Hampton Inn & Suites Ontario Hotel Ontario

Hampton Inn & Suites Ontario Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1005 reviews" "
Rating 8 - Good. 225 out of 1005 reviews" "
Rating 6 - Okay. 92 out of 1005 reviews" "
Rating 4 - Poor. 47 out of 1005 reviews" "
Rating 2 - Terrible. 51 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Television did not work properly. Kept freezing and screen would miss up. Had to call the office at 11:50pm, noise with people arguing, sounded like it was in the hallway close to us. Couldn’t sleep good after that incident.
Stayed 1 night in Sep 2024

6/10 Okay

Wilfred

Carpets in room
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Travelled with partner
Liked: Staff & service, amenities
My boyfriend and I had a nice stay at this hotel they were very accommodating. The only issue is when we wanted to take a shower the water never felt hot only like warm.
Stayed 1 night in Sep 2024

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Douglas

Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet need to be cleaned
Stayed 5 nights in Sep 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Upon check-in, we were given a room that was already occupied. Had to go back to the front desk for a new room assignment. Hot water in the shower was difficult to get. Pool area looked like it had not been cleaned/ refreshed for several days. This properly does not meet Hilton standards
Stayed 3 nights in Sep 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Peggy

Disliked: Cleanliness, staff & service, property conditions & facilities
There was not enough parking for guests. Was not able to park at the hotel parking lot for three nights. Dogs from other guests were running around the lobby without leash. The gym is so small that you could not workout there safely. The handsoap was out in the public bathroom for more than four days The room has no microwave and refrigerator. I would like to have my money back due to misleading advertisement
Stayed 7 nights in Sep 2024

8/10 Good

Dionnie

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if a mini fridge and microwave
Stayed 2 nights in Sep 2024

6/10 Okay

Kelly

Business traveller
Overall, the stay was satisfactory. The rooms could use improvement such as securing loose wallpaper, rips in lampshades, and having more comfortable beds. Our main issue was the poor wi-fi which prohibited us from working on our laptops and from using a fire stick to watch tv.
Stayed 2 nights in Sep 2024

4/10 Poor

Gloria

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
There was no hot water for my shower in the morning
Stayed 1 night in Sep 2024

10/10 Excellent

MICHAEL PATRICK

Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Stayed 2 nights in Aug 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is super close to everything in Ontario.
Stayed 1 night in Sep 2024

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is old but kept up nicely. Major drawback was the hotel parking, it’s horrible! There’s only about 10-15 parking spots at the hotel, you have to park across the street in a shopping mall parking lot! There are 4 lanes of road, 2 going each way, where you cross is by a bend in the road, which made it difficult to see oncoming cars. Won’t ever stay there again because of parking!
Stayed 3 nights in Aug 2024

2/10 Terrible

Vinnie

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet water not draining, no shampoo and conditioner and body wash in room and room was dirty and nasty
Stayed 1 night in Sep 2024

6/10 Okay

sara

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property was run down, very basic, no fridge or microwave in the room. Staff were very unfriendly. Front desk never greeted me for check in or check out until I greeted them. Probably would never stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

8/10 Good

Shahzad Afzal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 6 nights in Aug 2024

8/10 Good

Shwe

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Safe
Stayed 1 night in Aug 2024