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Hotel Cassandra

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cassandra

Front of property
Porch
Lobby sitting area
Reception
In-room safe, desk, free WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Avinguda Europa 6, Playa de Palma, Llucmajor, 7600
  • Aqualand El Arenal
    5 min walk
  • Port of El Arenal
    8 min walk
  • Playa de Palma
    12 min walk
  • Palma de Mallorca (PMI)
    13 min drive

Room options

View all photos for Double Room Single Use

In-room safe, desk, free WiFi, bed sheets

Double Room Single Use

  • Sleeps 1
  • 2 Twin Beds

Family Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 2 Twin Beds

About this property

Hotel Cassandra

Hotel with a 24-hour front desk, near El Arenal Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe and a 24-hour front desk.
Hotel Cassandra offers 111 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. This Llucmajor hotel provides complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Cassandra, you're just a quick walk from Aqualand El Arenal. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include an elevator and a terrace
  • Just a 1-minute drive from El Arenal Beach and 13 minutes from Plaza Espana
Some rates at Hotel Cassandra are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and an elevator are also featured at Hotel Cassandra.

This 3-star Llucmajor hotel is smoke free.

Hotel Cassandra has a restaurant on site.

All-inclusive details

All-inclusive room rates at Hotel Cassandra are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Street parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Cassandra Playa de Palma
Cassandra Playa de Palma
Hotel Cassandra Hotel
Hotel Cassandra Llucmajor
Hotel Cassandra Hotel Llucmajor

Hotel Cassandra Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 32 reviews" "
Rating 8 - Good. 16 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 4 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Truly a budget hotel, booked this hotel for a cheap break with the girls and got what we paid for. Location is all aimed at German guests with food/language etc but staff were very helpful and friendly. The pool is small and quite shaded as it is in a built up area but the beach is less than 10 minute walk and is lovely. They do close the pool each night and lock access so no one can reserve beds which is a positive and makes it fair for everyone to get a bed each morning. Breakfast was average, same very morning but standard continental buffet, lunch and tea were also the same every night and quite tasteless we found ourselves eating out 2 of the 4 nights we were there. The rooms are clean but fairly run down and in need of some attention, our room had bathroom tiles falling off, squeaky balcony doors, and a toilet you have to sit on sideways as the wall is in the way. No evening entertainment in the hotel but a lot of bars and restaurants down by the beach. Overall a budget hotel and you get what you pay for.
Stayed 4 nights in Sep 2019

2/10 Terrible

Esra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised that there was a proper air con at the hotel. Lively music at the bar. The staff were absolutely amazing. Juan the night staff at the reception was exceptional. He even went in the morning to make me coffee before our flight. Only our taxi came too quick and I couldn't have it. Thank you Juan. Clean towels every day, shower gel and soap. Lovely cleaning ladies. Food was OK. Overall we had a good time in Cassandra hotel.
Stayed 8 nights in Jul 2019

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es más de lo q pagas
Muy buena ubicación, la comida aceptable, el staff excelente. Es mucho más de lo q pagas...
Stayed 3 nights in Jul 2019

8/10 Good

Leonardo G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Todo muy bien
Stayed 2 nights in Sep 2019

8/10 Good

Edy

Stayed 4 nights in Sep 2019

10/10 Excellent

Eduarda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dieses Hotel ist super. Das Personal ist außergewöhnlich nett und zuvorkommend. Wir waren eine Woche dort und es hat alles gestimmt (Preis, Personal, Essen). Natürlich ist es kein 5 Sterne Luxushotel aber für diesen Preis 1a. Ich werde bestimmt wieder kommen.
Stayed 6 nights in Sep 2019

8/10 Good

Ferenc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Csak ajánlani tudom
Ár-érték arányban kiváló hotel. A személyzet kedves,a wi-fi a szobákban nem működik,de a kifizetett 15 eurót vissza is adták zokszó nélkül. Hátrány a régi típusú lapos tv,pláne ha gyerekkel utazol,aki a kedvenc meséit nézné esténként. Légkondícionáltak a szobák,felár nélkül. Összességében ennyi pénzért szerintem kiemelkedő a hasonló árú spanyol hotelekhez képest. Csak ajánlani tudom.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable. Vecinos ruidosos. Buena relación calidad-precio.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Debe mejorar la limpieza
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

4/10 Poor

Tiina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel
It is really a budget hotel. Breakfast - terrible, the only healthy was tomato. The cleaning was terrible. You didn't want to look under the bed. The staff were friendly. There were only a couple of sunbeds in the pool area which were okay. Others were broken and there wasn't any padding in the sunbed. The hotel walls were like thing paper. You need earplugs if you want to sleep :) There were quite a lot drunk Germans in the hotel. Well, the whole El Arenal is full of Germans :)
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Günstiges Preis-Leistungsverhältnis, deshalb gute Bewertung. Personal war sehr freundlich. Unkompliziertes Hotel, aber schon in die Jahre gekommen.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Heinz, Berlin

Travelled with partner
Liked: Cleanliness, staff & service
Im Hotel und in der Nachbarschaft war es bis Mitternacht sehr laut. Es gab nur einen Fahrstuhl, der bei drei Personen schon nicht mehr fuhr. Das Essen war nicht sehr abwechslungsreich,ein schlechtes Kantinenessen.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Wir - das heißt mein Sohn (4 Jahre) und ich waren für 10 Tage im Hotel Cassandra. Auf Grund der vorherigen Bewertungen hatte ich echt Angst das es ein Horror-Urlaub werden wird aber ganz das Gegenteil !!! Es war einfach wunderbar. Ich detailliere mal ein wenig meine Bewertung: Zimmer: wir hatten das Zimmer 508 im 5 Stock und konnten so über den kleinen dunklen Innenhof drüberschauen und hatten Meerblick. Einfach wunderbar abends auf dem Balkon zu sitzen. Personal: Super Super nett - einfach mal ein Lächeln schenken und man bekommt immer eins zurück. Auch um meinen Sohn wurde sich so bemüht. Pool: klein aber fein - leider einige Liegen kaputt (Verletzungsgefahr) und... sau kalt. Tut mir leid aber wir sind nicht die einzigen gewesen die bibbernd im Wasser waren. Wirklich schade. Umgebung: Jeder der das bucht und vorher mal schaut weiß dass das Hotel oben etwas abseits liegt. Ja der Weg hoch vom Strand ist ein wenig anstrengend aber immer wieder schön gewesen. Sauberkeit: Da muß ich leider - so leid mir das tut - viele Sterne abziehen... Bettwäsche war IMMER fleckig auch wenn neu bezogen - Handtücher ebenfalls. Zimmerreinigung war ok aber für penible Leute nichts. Der Speiseraum stand leider auch vor Dreck (Kante Eistruhe igitt - Teller auch zu 90% dreckig). Das ist leider total schade. Essen: Für jeden was dabei was geschmeckt hat aber def. zu wenig Auswahl.
Stayed 9 nights in Aug 2019

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Todo perfecto menos el WiFi que no es gratis. Muy buena comida y atención del personal
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Das Hotel ist recht altmodisch. Die Klimaanlage hat nicht funktioniert, der TV geht nur wenn man die Fernbedienung gegen eine Kaution ausleiht. Das Essen war nicht lecker ... die Auswahl war sehr klein und der Essenssaal war dunkel und nicht mehr Zeitgemäß... wir hatten ein Doppelzimmer und es stand einfach ein Zustellbett mit ihm Zimmer.. Auf dem Balkon gab es 2 Stühle, aber leider keinen Tisch.
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel muy viejo, buffet muy repetido, el personal lo mejor de todo el hotel muy amables y simpaticos en todio momento
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Für den Preis absolut in Ordnung. Ich war mit meinen beiden Kindern in dem Hotel für eine Woche. Wir konnten uns nicht beklagen und ich würde es jederzeit wieder buchen.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Personal war sehr sehr freundlich und hilfsbereit! Essen war die reine Katastrophe- jeden Tag das gleiche Essen und der Geschmack des Essens war sehr neutral! Wenn man dort ist um nur zu schlafen ist das Hotel vollkommen in Ordnung
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Essen war gut und das Personal sehr freundlich. Man hätte nur am Anfang informiert werden sollen dass man Klima und Fernseher Fernbedienungen für jeweils 15€ mieten muss. Bekommt man aber bei Abreise wieder.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Cleanliness
SITUé à COTé DE PLAGE ET BUS ARRET ,les personnels sont gentilles,mais le pt.déjeuner et propreté de vaisselles et cleaning services sont affreux l,es serviettes sont sales
Stayed 7 nights in Aug 2019

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