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AQUA Hotel Bertran Park

4.0 star property
VIP Access

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Photo gallery for AQUA Hotel Bertran Park

Lobby sitting area
Outdoor pool, pool loungers
Minibar, blackout curtains, free WiFi, bed sheets
Hiking
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Pool
  • Breakfast available

Explore the area

Map
Carrer Sant Josep 49, Lloret de Mar, 17310
  • Parish Church of Sant Roma
    ‪4 min walk‬
  • Lloret de Mar Beach
    ‪6 min walk‬
  • Gran Casino Costa Brava
    ‪6 min walk‬
  • Gerona (GRO-Costa Brava)
    ‪32 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Design Quadruple Room ( 4 adults)

Minibar, blackout curtains, free WiFi, bed sheets

Design Quadruple Room ( 4 adults)

  • 22 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Double Room, Pool View

Minibar, blackout curtains, free WiFi, bed sheets

Premium Double Room, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Minibar, blackout curtains, free WiFi, bed sheets

Junior Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Friendly Triple (2adults+1child)

Minibar, blackout curtains, free WiFi, bed sheets

Friendly Triple (2adults+1child)

  • 34.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Friendly Cuádruple (2 adults and 2 children)

Minibar, blackout curtains, free WiFi, bed sheets

Friendly Cuádruple (2 adults and 2 children)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Friendly Cuádruple (4 adults)

Minibar, blackout curtains, free WiFi, bed sheets

Friendly Cuádruple (4 adults)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Design Double Room

Minibar, blackout curtains, free WiFi, bed sheets

Comfort Design Double Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Friendly Cuádruple (3 adults and 1 child)

Minibar, blackout curtains, free WiFi, bed sheets

Friendly Cuádruple (3 adults and 1 child)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Design Double Room (for single use)

Minibar, blackout curtains, free WiFi, bed sheets

Comfort Design Double Room (for single use)

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Double Room Single Use, Pool View

Minibar, blackout curtains, free WiFi, bed sheets

Premium Double Room Single Use, Pool View

  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Friendly Triple (3adults)

Minibar, blackout curtains, free WiFi, bed sheets

Friendly Triple (3adults)

  • 32.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Design Quadruple Room (2 adults and 2 children)

Minibar, blackout curtains, free WiFi, bed sheets

Design Quadruple Room (2 adults and 2 children)

  • 22 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Design Double Room (for single use)

Minibar, blackout curtains, free WiFi, bed sheets

Design Double Room (for single use)

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Design Triple Room (2 adults and 1 child)

Minibar, blackout curtains, free WiFi, bed sheets

Design Triple Room (2 adults and 1 child)

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Design Triple Room ( 3 adults)

Minibar, blackout curtains, free WiFi, bed sheets

Design Triple Room ( 3 adults)

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (Premium)

Junior Suite (Premium) | Living area

Junior Suite (Premium)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room

Minibar, blackout curtains, free WiFi, bed sheets

Design Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Quadruple Room (3 adults and 1 child)

Minibar, blackout curtains, free WiFi, bed sheets

Design Quadruple Room (3 adults and 1 child)

  • 22 sq m
  • Sleeps 4
  • 4 Twin Beds

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About this property

AQUA Hotel Bertran Park

Hotel with a fitness center, a quick walk to Lloret de Mar Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
AQUA Hotel Bertran Park offers 147 air-conditioned accommodations with minibars and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Lloret de Mar hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at AQUA Hotel Bertran Park. During your stay, you're just a quick walk from Lloret de Mar Beach. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • 6 minutes by foot from Lloret de Mar Beach and a 3-minute drive from Water World
  • Airport and local-area shuttle service available for a fee
AQUA Hotel Bertran Park offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at AQUA Hotel Bertran Park. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lloret de Mar hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (EUR 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 12 for adults and EUR 6 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Billiards/pool table
  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 78
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 115
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 5 and March 31.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Airport shuttle fee: EUR 24 per person (one way)
  • Covered self parking fee: EUR 15 per day
  • Late check-out fee: EUR 40 (subject to availability)
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
Property Registration Number HG-000396

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aqua Bertran Hotel
Aqua Bertran Park
Aqua Bertran Park Lloret de Mar
Aqua Hotel Bertran
Aqua Hotel Bertran Park
Aqua Hotel Bertran Park Lloret de Mar
Hotel Bertran
Aqua Hotel Bertran Park Lloret De Mar, Costa Brava, Spain
Aqua Hotel Lloret De Mar
Aqua Hotel Bertran Park Lloret De Mar
Aqua Hotel Bertran Park Hotel
Aqua Hotel Bertran Park Lloret de Mar
Aqua Hotel Bertran Park Hotel Lloret de Mar

AQUA Hotel Bertran Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 348 reviews
Rating 8 - Good. 148 out of 348 reviews
Rating 6 - Okay. 43 out of 348 reviews
Rating 4 - Poor. 16 out of 348 reviews
Rating 2 - Terrible. 7 out of 348 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Loud
Hotel was clean and generally a nice standard however it was very noisy. Music until midnight and then guests being loud until 2am. Reception staff did nothing to ask guests to be quiet. Nightmare for families trying to sleep.
Stayed 3 nights in Oct 2024

2/10 Terrible

Leanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were so many things wrong. Firstly, the duvet was not enclosed it had a loose sheet on top followed by the duvet and then another loose sheet below it. Therefore the duvet was not enclosed, which is extremely unhygienic. The towels had stains on them and the bathroom had a really bad smell. When we confronted the receptionist and manager about the duvet, they acted clueless and gave very cold replies. The only good thing about the place was its location.
Stayed 5 nights in Sep 2024

4/10 Poor

Gabrielle

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 10 nights in May 2024

6/10 Okay

Vuk, Key West

Travelled with family
Liked: Staff & service
The hotel is in the residential area and during night is very noisy. We could sleep well during our stay. The isolation is very bad. The breakfast is nice. Everything is waking distance.
Stayed 3 nights in Apr 2024

6/10 Okay

Sherene

Liked: Staff & service
Stayed 7 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend break
Need to expand their food variety but all other parts of the stay were good
Stayed 5 nights in Jun 2023

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I took my Mum abroad to Lloret De Mar from the UK, it was the first time she's been away for 33 years. We absolutely loved it here, staff are very accommodating, rooms are lovely, and the food options for full board breakfast, lunch and dinner are amazing. I don't know how they do it! Will absolutely be returning if the need arises. Thank you so much for a lovely stay.

10/10 Excellent

NEIL

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

6/10 Okay

João

Disliked: Room comfort
Disappointed with the city
Unfortunately, my stay was shorter than planned. I visited Lloret and stayed in AQUA less than a full day. The city was really packed with people around their 20s, which was not the vibe my girlfriend and I were looking for, and the infrastructure was just terrible. At the end of the day, we returned to Barcelona because the hotel didn't offer parking (they only have like 8 spots) and there was just no way to find parking in the city. I felt like the hotel staff could have informed us about this. On the contrary, they reassured us that parking would be super easy and we had to look for a place to park from 9 pm until 11 pm and then give up. Besides, the hotel kept a loud cover of party musics playing all they long in the pool and the walls a super thin. When we left for Barcelona at midnight the music was still playing.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel situated close to resort centre
Stayed 3 nights in Sep 2019

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was for us in a good location for driving into abd out of the area. Staff were very helpful , rooms were cleaned daily with new towels. The food was very nice and there was a variety of dishes to eat. Service with a smile and happy with the choice and price.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
Our stay was good staff very nice and attentive. Thank you
Stayed 9 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Didn’t like the Quadruple room.We booked a queen size bed and 2 singles...we got a queen size made into 2 singles and a double bed..
Stayed 4 nights in Jun 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location,frendly staff,good brecfest and cofee.
Stayed 9 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Good lication, friendly cleaners, bar & reception staff. Nice rooms, but beware if booking a premium room, as their bathrooms have a missing 4th wall & there is a window from one of the 3 walls into the bedroom 🙈😱 Beans at breakfast are usually cold, as they are not left on a hot plate & the warm bulb above them produces less heat than a candle. However, there is a large selection of bread, croissants, cereal & salad. I'd recommend walking to Cala Banys & visiting Canyelles (If you walk around the cliffside, be prepared to go up & down LOTS & LOTS of steps, but it's worth it) 😊
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and will be staying here again. Staff very helpful and hotel was spotless.
Stayed 4 nights in Apr 2019

10/10 Excellent

Erdenebaatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
It was perfect for everything
Stayed 7 nights in Apr 2019

2/10 Terrible

Abi, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
This was my third visit but this time the experience was terrible and I won’t be returning.
Stayed 3 nights in Oct 2018

8/10 Good

Ali, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with friendly accommodating staff. They were very considerate to my gluten free needs as i have ceoliac disease. Will stay here again.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

10/10 Excellent

Carlo, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and great food
The hotel is very close to the pedestrian zone shopping area. The food is really good . Environment is very nice. the bus station is just 5 minutes waking distance. Cleanliness of the hotel is 100% spotless. Hospitality is great nice lobby and pool area. Receptionist are very helpful. Mini Market 20 m away from the hotel. It requires more entertainment. Since Meat and fish are freshly cooked in the dining room upon request there is a huge smell of frying. I suggest that better extraction is a applied on the hot plate.
Stayed 7 nights in Aug 2018