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4.6 out of 5

"Everything perfect. They meet the standards for a 5 stars very easily " More

By a verified traveller on Sun 15 Sep 2019

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Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Myriad by SANA Hotels. During your stay, you'll be connected to the convention centre and just a quick walk from Vasco da Gama Tower. Free WiFi in public areas, 2 restaurants and a full-service spa are available.

  • Free WiFi
  • Enjoy Mediterranean cuisine with ocean views at River Lounge, one of the property's 2 restaurants
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • 12 minutes by foot from Vasco da Gama Shopping Centre and a 4-minute drive from Lisbon Oceanarium
  • Airport shuttle service available for a fee

Myriad by SANA Hotels ratings based on 36 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Myriad by SANA Hotels

Everyone (17) Couples (13) Family (4) Friends (2)
5 out of 5
Everything perfect. They meet the standards for a 5 stars very easily

Posted by on 15 Sep 2019

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Comment from Hotel Management

15 Sep 2019 by Decio Antonio - Guest Relations

Dear Guest, Thank you very much for choosing Myriad by SANA Hotels for your recent stay here in Lisbon and for taking the time to share your feedback with us. I am delighted to know that you did enjoy the comfort and facilities here in the hotel . Our main goal is to exceed our Guests’ expectations making each stay a memorable experience. It was a pleasure to have you as our Guest and we look forward to welcoming you again in a near future. Yours sincerely, Kai Hoffmeister General Manager – Myriad By SANA Hotels

5 out of 5
Location, personnel, breakfasts and other meals (including room service) all were excellent. The room with jacuzzi and river view was absolutely fantastic.

Posted by on 9 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Director Geral - MYRIAD by SANA Hotels

Dear Mr., Thank you for taking the time to post your fabulous review about your stay at the Myriad by SANA Hotels. We are delighted to acknowledge that you had a fabulous stay with us and how highly you rated your experience here. As you mentioned we pledge to be always attentive to details and so, your recognition means a lot to us. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back at the Myriad. Kind regards, Kai Hoffmeister General Manager – Myriad By SANA Hotels

5 out of 5
The view over the window is amazing and the staff is super helpful and lovely. The door of my wardrobe didn’t move, it was stuck, which was a bit annoying as I had dress to hung.

Posted by on 30 Jun 2019

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Comment from Hotel Management

30 Jun 2019 by Director Geral - MYRIAD by SANA Hotels

Dear Guest, Thank you for taking the time to post your fabulous review about your stay at the Myriad by SANA Hotels. We are delighted to acknowledge that you had a fabulous stay with us and how highly you rated your experience here. We hope to have the honor of welcoming you back at the Myriad. Kind regards, Kai Hoffmeister General Manager – Myriad By SANA Hotels

5 out of 5

Great weekend away

Although originally disappointed that we were 15 to 20 minutes outside of the city centre by taxi, this proved to be unfounded as this gave us the best of both worlds. The city hussle & bussle along with the quieter river front restaurants and bars of an evening closer to the hotel. Overall a great weekend away.

Posted by on 4 Jun 2014

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1 out of 5

Posted by on 17 Aug 2024

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5 out of 5
Die 4 Tage von 8.5-12.5.24 waren ein Traum für Mutter /Tochter wir haben uns sehr Wohl gefühlt und willkommen.Frau Dora war sehr hilfsbereit und freundlich 🙏 2 kleine Anmerkungen:Bei einem 5 Sterne Hotel sollte ein Transfer inklusiv sein … Im Bad fehlt mir Hacken wo mann die Handtucher aufhäbgt😜Bei der Abreise wurde und noch ein Frühstückt versprochen ca um 05.00 und leider hat es nicht geklappt, habe den Portrier angesprochen er wurde leicht verärgerd und ziemlich eingeschnappt , ich wollte es nur gesagt haben Sonst top freundliches Personal Obrogado☺️

Posted by on 12 May 2024

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Comment from Hotel Management

12 May 2024 by Beatriz Margarido | Guest Relations Team

Dear Mrs. Biljana, Thank you for taking the time to write about your recent stay with us, and thank you for the preference in Myriad by SANA! We are delighted that you enjoyed your stay with us, and that our colleague Dora Chis from the Guest Relations department was so positive about it. We would like to inform you that your kind comments have been passed on to our colleague.We're sorry to hear that you weren't able to enjoy your breakfast box, and we assure you that we'll look into the matter internally.We hope you enjoyed it, and we look forward to having another opportunity to welcome you to our hotel.Best Regards,

5 out of 5
Das Hotel ist perfekt gelegen, zu Fuss erreichbar mit einem sagenhaften Frühstück. Das Personal ist sehr freundlich und hilfsbereit!!!

Posted by on 5 May 2024

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Comment from Hotel Management

6 May 2024 by Dora Chis - Guest Relations Team

Dear Mr. Robert,Thank you very much for your excellent feedback.We are committed to providing our guests with excellent service, so we were very pleased to note your positive comment about all the surroundings we provided to make your stay a memorable one.We are delighted to hear that your experience at the Myriad met your expectations and we hope to welcome you back again soon.Best regards,

5 out of 5

Posted by , from Au on 27 Apr 2023

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Comment from Hotel Management

17 May 2023 by Chloe Neves Guest Relations

Dear Mr. Roland,Thank you very much for your excellent feedback.We are committed to providing excellent service to our guests, so we were very pleased to note your positive comment about all the surroundings we provide to make your stay memorable.We are delighted to hear that your experience at Myriad met your expectations and we hope to welcome you back again soon.With best regards,

5 out of 5
Personnel incroyablement sympathique

Posted by on 5 Oct 2021

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Comment from Hotel Management

6 Oct 2021 by Américo Tomás General Manager – Myriad By SANA

Dear Mr. Micael, Thank you for taking the time to share your review online. We are very pleased to know that you had a great experience with us. We truly hope to welcome you again in the near future. Kind Regards, Américo Tomás General Manager - MYRIAD by SANA Hotels

5 out of 5

Posted by on 11 Aug 2021

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Property Features

Myriad by SANA Hotels offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 13 meeting rooms. Event space at this hotel measures 11840 square feet (1100 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Myriad by SANA Hotels. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 23 levels
  • 2 dining venues
  • 11840 sq ft of conference space
  • 1100 sq. m of conference space
  • Built in 2012
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Moscavide Station (1.3 km / 0.8 mi)
  • Metro station: Moscavide Station (Red) (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Myriad by SANA Hotels offers 186 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Films for purchase
  • Espresso maker
  • Luxury bedding
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

River Lounge – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Fifty Seconds – This fine-dining restaurant specialises in local and international cuisine and serves lunch and dinner. Open selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool or hot tub.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Number of treatment rooms 3
  • Steam room in spa
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Sports massage
  • Body treatments
  • Facial treatments

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Myriad by SANA Hotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property registry number - 3583
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Myriad SANA Hotels
  • Myriad SANA Hotels Hotel
  • Myriad SANA Hotels Hotel Lisbon
  • Myriad SANA Hotels Lisbon
  • Myriad by SANA Hotels Hotel
  • Myriad by SANA Hotels Lisbon
  • Myriad by SANA Hotels Hotel Lisbon

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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