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Holiday Inn Express & Suites Richmond, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Richmond, an IHG Hotel

Exterior
Indoor pool, pool loungers
Exterior
Flat-screen TV, pay films
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
1990 Colby Taylor Dr, Richmond, KY, 40475
  • Richmond Centre Mall
    7 min walk
  • EKU Center for the Arts
    3 min drive
  • Eastern Kentucky University
    3 min drive
  • Lexington, KY (LEX-Blue Grass)
    38 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible Bathtub

  • 37 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Accessible Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Suite, Accessible Bathtub

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Comm, Roll Shwr)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Comm, Roll Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King, 1 Queen)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (1 King, 1 Queen)

  • 37 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Quality Inn Richmond

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1051)
The price is €110
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Quality Inn Richmond

About this property

Holiday Inn Express & Suites Richmond, an IHG Hotel

Hotel in Richmond with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Richmond, an IHG Hotel offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Richmond, an IHG Hotel. During your stay, you're just a quick walk from Richmond Centre Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by foot from Richmond Centre Mall and a 3-minute drive from EKU Center for the Arts
Holiday Inn Express & Suites Richmond, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Richmond, an IHG Hotel. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (775 square feet)

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in shower
  • Shower grab bar height (centimetres): 91
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Richmond Holiday Inn Express
Holiday Inn Express Richmond Hotel
Holiday Inn Richmond
Holiday Inn Express Richmond Hotel Richmond

Holiday Inn Express & Suites Richmond, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 531 out of 803 reviews" "
Rating 8 - Good. 189 out of 803 reviews" "
Rating 6 - Okay. 43 out of 803 reviews" "
Rating 4 - Poor. 24 out of 803 reviews" "
Rating 2 - Terrible. 16 out of 803 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge wide open. Clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Ii
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the staff was very down to earth and helpful!
Stayed 1 night in Aug 2024

4/10 Poor

Patricia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Clean but not worth it ! Self service !
This is the 3rd time I’ve started at this hotel and was very disappointed this time. To start with, I didn’t book until after 5 pm day of stay and checked on this hotel and others in the area. This hotel had highest rating on site and also most expensive. My daughter likes this hotel and wanted to start here but I told her it was quite pricey at $450 for 2 nights. I was upset because price had dropped and I figured it was due to time of day but then jumped right back up a minute later. That’s a hotels.com thing not the hotel but they also quoted the price with using my key rewards and I thought prove worlds be lower once I used points but points were ahead automatically deducted which seems misleading The main at the desk was very nice and helpful and hotel was clean. There were 4 in our party and only 3 towels so I walked to desk for more towels. Needs were not comfortable. Breakfast was ok with lots of choices but just ok. The next morning the housekeepers were cleaning rooms across from us and asked something and I thought she meant were we leaving so I told her we are leaving for the day so it was ok to clean. Came back that night v and room was not cleaned and again was without towels and had to b go to desk v and get more. I realize some hotels no longer clean daily but v I saw no sign in room that they wouldn’t b clean and certainly most people take daily showers. For the b price paid out didn’t seem like good service at all and 2 desk workers smoking 3’ from door
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Great breakfast. Better than most.
Stayed 1 night in May 2024

6/10 Okay

Nichole

Liked: Staff & service
Too pricey for accommodations.
Stayed 1 night in Aug 2024

6/10 Okay

Ralph

Liked: Property conditions & facilities
Nice and clean. A little stingy on towels and soap but very friendly staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Regenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jeff

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel for an overnight stay on our road trip
Stayed 1 night in Jul 2024

10/10 Excellent

Craig

Stayed 1 night in Jul 2024

10/10 Excellent

Dale

Efficient, clean, good breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

prince, washington

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

8/10 Good

Patrick

Great rooms, to expensive.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

2/10 Terrible

monica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the mattress was old, the room was dirty, the bathroom has stains
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jun 2024

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! I do believe this was the best Holiday Inn Express I’ve stayed in.
Stayed 1 night in Jun 2024

10/10 Excellent

Brian, Williamstown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything at the hotel was acceptable and up to par. Would stay here again if needed.
Stayed 1 night in Jun 2024

10/10 Excellent

Jack

Stayed 1 night in Jun 2024

8/10 Good

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor in room was very dirty had to clean feet after shower with all the dort inseeable on the floor, no vent in bathroom. Breakfst was good staff was great. Had limited parking due to roofing crew. Overall very quiet and convenient to everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024