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14 Aug 2024 by Equipo de Dirección
Cher François,Nous apprécions énormément le temps que vous avez consacré à partager votre appréciation sur votre récent séjour au sein de notre hôtel Barceló León Conde Luna. Nous nous efforçons de dépasser les attentes de nos clients et vos commentaires nous aideront dans cette démarche.Nous sommes désolés que certains aspects de votre séjour n'aient pas répondu à vos attentes. Le stationnement peut effectivement être un défi, compte tenu de notre emplacement privilégié en plein cœur de Léon. Nous comprenons que la situation du parking ait pu causer des désagréments et nous vous présentons nos excuses pour cet inconvénient.Nous sommes ravis que vous ayez apprécié la propreté de votre chambre, l'état de l'hôtel, ainsi que le service que nous offrons. Il est merveilleux que les équipements de la chambre aient été à la hauteur de vos attentes et que votre séjour, mis à part le souci de parking, ait été parfait. Notre objectif est de fournir une expérience exceptionnelle, et vos commentaires positifs sur ces aspects sont très encouragés pour notre équipe.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. CordialementEquipo de Dirección
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 10645 square feet (989 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at Barceló León Conde Luna. The hotel can provide wedding services and tour/ticket assistance. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star León hotel is smoke free.
Available in all rooms: Free WiFi , Internet access (complimentary)
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Barceló León Conde Luna offers 134 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This León hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8 AM to 11 AM.
Casa Mando – This restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required.
NiMÚ Azotea – This bistro specialises in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
