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Koala Shores Port Stephens Holiday Park

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Koala Shores Port Stephens Holiday Park

Outdoor pool, pool loungers
House | Living area
Exterior
Garden Spa Suite | Private kitchen
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Laundry
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Map
2 Oyster Farm Road, Lemon Tree Passage, NSW, 2319
  • Port Stephens Winery
    17 min drive
  • Birubi Beach
    28 min drive
  • Horizons Golf Resort
    29 min drive
  • Newcastle, NSW (NTL-Williamtown)
    19 min drive

Room options

View all photos for Water View Lodge

Water View Lodge

Water View Lodge

  • 70 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Superior Villa, Jetted Tub

Superior Villa, Jetted Tub

Superior Villa, Jetted Tub

  • 70 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Garden Spa Suite

Garden Spa Suite | Terrace/patio

Garden Spa Suite

  • 72 sq m
  • Sleeps 7
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Bushland Villa

Bushland Villa

Bushland Villa

  • 72 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Water View Suite

Water View Suite

Water View Suite

  • 72 sq m
  • Water view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 3 Twin Beds

View all photos for House

House

House

  • Sleeps 12
  • 6 King Beds, 2 Queen Beds and 2 Twin Beds

View all photos for Deluxe Bushland Spa Suite

Deluxe Bushland Spa Suite

Deluxe Bushland Spa Suite

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Bunk Beds

View all photos for Deluxe House

Deluxe House

Deluxe House

  • Sleeps 9
  • 2 Double Beds, 2 Twin Beds and 3 Twin Bunk Beds

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About this property

Koala Shores Port Stephens Holiday Park

Family-friendly fun on the beach, with outdoor pool
At Koala Shores Port Stephens Holiday Park, relax by an outdoor pool or hit the beach where you can enjoy volleyball. All 29 accommodations offer microwaves, stovetops, and flat-screen TVs with digital channels.
Koala Shores Port Stephens Holiday Park offers 29 accommodations with air conditioning. 43-inch flat-screen televisions come with digital channels.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Koala Shores Port Stephens Holiday Park, you're just a quick walk from Tilligerry Creek. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This comfortable holiday park has 29 accommodations. All accommodations offer flat-screen TVs and microwaves.
  • Air-conditioned accommodations with flat-screen TVs, microwaves, and stovetops
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a terrace, and a vending machine
  • Onsite recreation includes an outdoor tennis court, mini golf, and volleyball
  • Just a 3-minute walk from Tilligerry Creek and a 4-minute drive from Tilligerry State Conservation Area
There's a snack bar/deli on site. WiFi is free in public spaces. Koala Shores Port Stephens Holiday Park offers its guests a children's pool, an outdoor tennis court, and an outdoor pool. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Koala Shores Port Stephens Holiday Park. Free self parking is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Beach volleyball
  • Bike rentals
  • Children's pool
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Microwave
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Vending machine

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • No housekeeping
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Food and drink

  • Cookware/dishes/utensils
  • Microwave
  • Stovetop
  • Toaster

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

This property charges a 1.8% fee for American Express credit card, 1.02% for Mastercard credit card, 0.87% for Visa credit card, 0.57% for Visa debit card, 0.52% for Mastercard debit card, 0.43% for EFTPOS card and 2% for other international credit card payments made on site.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Koala Shores Port Stephens Holiday Park.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BIG4 Koala Shores Port Stephens Holiday Park Campground
BIG4 Koala Shores Port Stephens Holiday Park Lemon Tree Passage
BIG4 Koala Shores Port Stephens Holiday Park
BIG4 Koala Shores Port Stephens Holiday Park Campsite
BIG4 Koala Shores Stephens Pa
Koala Shores Port Stephens
BIG4 Koala Shores Port Stephens Holiday Park
Koala Shores Port Stephens Holiday Park Holiday Park
Koala Shores Port Stephens Holiday Park Lemon Tree Passage

Koala Shores Port Stephens Holiday Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 71 out of 168 reviews" "
Rating 8 - Good. 61 out of 168 reviews" "
Rating 6 - Okay. 21 out of 168 reviews" "
Rating 4 - Poor. 11 out of 168 reviews" "
Rating 2 - Terrible. 4 out of 168 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Zara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, we weren't sure if there was a recycling or compost system. This should be mandatory these days, it's not hard to arrange, and necessary, especially for somewhere so beautiful!
Stayed 1 night in Sep 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful setting. will be staying longer next time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charlotte

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Aug 2024

10/10 Excellent

STEVE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable marvellous grounds and facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Amanda

Pro’s: easy after hour key pick up and drop off, lovely water view from cabin Cons: the cabin had a bad smell when we arrived, the double bed was not made when we got there - the clean sheets were on the dining table and the pillows/doona on the floor and shoved into the cupboard so we had to make the bed ourselves which we’ve never had to do at a holiday park, someone else’s hairs all over the bathroom walls, when entering the boom gate the keypad is so low you have to get out of the car to enter the number. Overall we couldn’t wait to get back home after this stay
Stayed 1 night in Jul 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in May 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin was good. Clean, decent size and comfortable for a week or so. Everything you need is included. Facilities of the park are ok. No complaints.
Stayed 1 night in Apr 2024

10/10 Excellent

michael

Stayed 6 nights in Feb 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Neil

Stayed 1 night in Jan 2024

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The location was lovely and the pool was beautiful (unfortunately it was closed for maintenance on the day of our arrival). The lady who checked us in was friendly. The room itself was average at best. The fittings are in dire need of repair/replacement. Things like missing light globes, ants coming in through the wall, numerous small spiders on the ceiling and an exhaust fan in the bathroom which must have been at least thirty years old and didn’t appear to have been cleaned in that time were all disappointing. Hot water was limited, there were no regular channels on the TV and wifi was hit and miss. Our room was supposedly ‘superior’ but at $950 for two nights stay and in a room we really didn’t feel comfortable in at all, I don’t think represented good value at all. For people who are only in their room to shower and sleep, it might be OK but we were very glad to get home.
Stayed 2 nights in Dec 2023

2/10 Terrible

Diana

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were cockroaches in the bathrooms, spiders throughout the cabin. Dead insects falling from the light fittings onto the bedding. Considering the price per night I would have expected a much more cleaner cabin and facilities. Would not stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Petah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed and very friendly hosts
Stayed 6 nights in Oct 2023

10/10 Excellent

Kylie

Stayed 2 nights in Oct 2023

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. Beautiful view from our villa, which was clean and beds very comfortable. Great for kids. Thank you for a terrific stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Sothery

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was serene and peaceful. The staff are so friendly and helpful. Rooms were clean and tidy. Definitely coming back here again.
Stayed 1 night in Jul 2023

6/10 Okay

Wei

Stayed 2 nights in Jun 2023

10/10 Excellent

Alyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice neat little cabins. Beds were clean and comfy. Check in was easy even though we arrived alot later then planned due to traffic. Walking distance to lake and great little fishing spots. Needs an onsite cafe or restaurant, food options close by are very limited.

10/10 Excellent

Caroline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Very clean Kid and family friendly
Stayed 1 night in Apr 2023

10/10 Excellent

Hineata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, location, fishing, camping and an overall beautiful quiet spot to stay. I loved the hospitality and friendly atmosphere the park had to offer. Our unit was a little worn and tired but other than that I had everything I needed. I rate it a 91/2 out of 10. Would most definitely recommend this park and I would stay there again.
Stayed 3 nights in Apr 2023

10/10 Excellent

Lucy

Travelled with family
Liked: Property conditions & facilities, room comfort
Great value for money
A very comfortable and clean villa! Perfect for the kids and we had everything we needed.
Stayed 1 night in Apr 2023

10/10 Excellent

Cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities
Stayed 2 nights in Jan 2023

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place to stay,cabins were updated and very clean and perfect for big families, and the activities and amenities kept the kids entertained all day,my grandchildren had a blast Would highly recommend staying here, All the staff were very friendly and helpful,thanks Koala Shores

8/10 Good

Celia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023