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Mercure Launceston

4.0 star property

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Photo gallery for Mercure Launceston

Restaurant
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
3 Brisbane Street, Launceston, TAS, 7250
  • City Park
    ‪1 min walk‬
  • Albert Hall Convention Centre
    ‪6 min walk‬
  • Princess Theatre
    ‪8 min walk‬
  • Launceston, TAS (LST)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

Hotel Grand Chancellor Launceston

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1005)
The price is €125
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Grand Chancellor Launceston

About this property

Mercure Launceston

Hotel with free parking, a quick walk to Launceston Aquatic Centre
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and express check-in are onsite. Housekeeping is available on request.
Mercure Launceston offers 43 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Launceston. During your stay, you're just a quick walk from City Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Within a 10-minute walk of Launceston Aquatic Centre and Boags Brewery
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The business-friendly Mercure Launceston also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4-star Launceston hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:00 AM.
Titanium Bar & Bistro - Onsite bistro.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:00 AM: AUD 27 for adults and AUD 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Titanium Bar & Bistro

Things to do

  • Access to nearby health club

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 60
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and up
Check-in hours are 8 AM - 7.30 PM on Sunday.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 10 to October 10:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 27 for adults and AUD 12 for children
  • Late check-out fee: AUD 60 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Launceston
Launceston Hotel
Hotel Launceston Tasmania
Mercure Launceston Hotel
Mercure Launceston
Mercure Launceston Hotel Tasmania
Mercure Launceston Hotel
Mercure Launceston Launceston
Mercure Launceston Hotel Launceston

Mercure Launceston Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 335 out of 971 reviews
Rating 8 - Good. 425 out of 971 reviews
Rating 6 - Okay. 143 out of 971 reviews
Rating 4 - Poor. 48 out of 971 reviews
Rating 2 - Terrible. 20 out of 971 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Stay: Poor Service and Safety Concen
We booked a 2-night stay at this hotel and were very disappointed with the experience. Our flight was delayed, so we arrived late to find the restaurant closed and no room service available. We had to resort to ordering Uber Eats. Upon entering our room, we found it unbearably hot, and the air conditioner wasn’t working. We immediately called for assistance and were told someone would come up within 15 minutes. After a frustrating wait, someone finally arrived but could only offer a desk fan as a solution. When we asked to change rooms, we were told the hotel was fully booked. Feeling unsatisfied, we checked Hotels.com, where we miraculously found a room available. This raised serious concerns about the honesty of the staff. Adding to this, the car park was nearly empty, which further suggested that the hotel wasn’t actually fully booked. Being lied to in this way was extremely disappointing. The “deluxe” room itself was very basic, with slippery bathrooms and showers that felt unsafe to use. For the price we paid, we expected much higher standards of comfort and service. Overall, our stay was frustrating and far below expectations. Poor customer service, a lack of honesty, and safety concerns make it impossible to recommend this hotel. Save your time and money and choose another option.
Stayed 1 night in Nov 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Older building had reno, toilet/bathroom area very small. Other than that was ok, bit of noise from outside but they have you earplugs to accomodate
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Traffic noises but after a full day looking around sleporeally well
Stayed 2 nights in Nov 2024

10/10 Excellent

Enid

Stayed 1 night in Oct 2024

10/10 Excellent

dean

Travelled with partner
Great location walking distance into town. Beautiful Park opposite with monkeys, free parking - can get busy but just park up the hill behind the property. Comfortable bed small toilet /bathroom but quite a large room. A perfect place & reasonable price to base yourself with a car.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rose-Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and clean and modern (refurbished)
Stayed 1 night in Oct 2024

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Mercure was in a great location. The person at reception was friendly and very informative. The guy at the breakfast area did a fantastic job being on his own
Stayed 1 night in Sep 2024

10/10 Excellent

ORDANCO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car park ?
Stayed 2 nights in Sep 2024

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Grand Chancellor Hobart, the location is perfect, with fantastic views and walking distance to a multitude of restaurants, and to Salamanca Markets. The location is easy to find and is easily accessible.
Stayed 1 night in Sep 2024

10/10 Excellent

Syephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how nice the rooms were and the staff are all so friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
easy to find, very updated room clean and tidy
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Andrew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel needs someone on duty at night to deal with the idiots my wife and I had to put up with at 2.30 in the morning through till 4 . I had to call a mobile number to get someone to deal with it. I won’t be staying there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and the room was very comfy.
Stayed 2 nights in Jul 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good
Stayed 1 night in Jul 2024

6/10 Okay

Ian

Travelled with partner
Liked: Staff & service
The bed was not comfortable and for a long weekend the restaurant could have been opened on sunday night
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Stayed 2 nights in May 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice view from my window over a park and some parts of town. It was within walking distance of the main part of town and other tourist areas. I went for breakfast around 8.30 and found that there were not a lot of choices for the continental breakfast. I also had to ask for a bowl and spoon, few cups left and food not replenished.
Stayed 2 nights in Apr 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to town centre, and a lovely park. clean and tidy, nice dining room. limited parking. thankyou.
Stayed 2 nights in Apr 2024

6/10 Okay

Niki

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
When booking ask for a back room. Quite noisy next to the road. Limited tea, coffee, etc in room. Parking is difficult at night as it is so busy. Staff are friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very modern, location close to town was great, free parking and staff was friendly and helpful. We chose a room facing the park but did not realise that Brisbane St is a busy road - for those wanting a quieter room, there are rooms facing the other way.
Stayed 3 nights in Mar 2024

8/10 Good

Martin

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Mercure is a nice property. The room was clean and the AC was very quiet. However the service in the restaurant was marginal and VERY slow.
Stayed 2 nights in Feb 2024

8/10 Good

Bryony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This property was great. As a female travelling alone, I didn’t feel extremely safe due to the lay out of the building. I felt it was a bit too open and easily accessible from the street. The room was clean, tidy and plenty big enough for me. Double glazing of the windows would have been great as noise from the street was quite loud.
Stayed 2 nights in Feb 2024