The Orleans Hotel & Casino

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Orleans Hotel & Casino

42-inch flat-screen TV with cable channels, TV, pay films
4 bars/lounges, poolside bar
Seasonal outdoor pool
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Hot tub
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
4500 W Tropicana Ave, Las Vegas, NV, 89103
  • Orleans Arena
    ‪1 min walk‬
  • Allegiant Stadium
    ‪3 min drive‬
  • Casino at the Rio All-Suite Hotel
    ‪4 min drive‬
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Strip View 2 Queen Beds Non Smoking

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 84 sq m
  • Sleeps 4
  • 1 King Bed

Strip View 1-Bedroom Executive Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Strip View 1 King Bed Non Smoking

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Pool View 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Mountain View 1 King Bed Non Smoking

  • Sleeps 3
  • 1 King Bed

Mountain View 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Pool View 1 King Bed Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

The Orleans Hotel & Casino

Family-friendly resort with 10 restaurants and a full-service spa
This resort features 10 restaurants, a full-service spa, and a casino. Valet parking is free. Other amenities include 4 bars/lounges, a fitness center, and a poolside bar.
The Orleans Hotel & Casino offers 1886 accommodations with laptop-compatible safes and hair dryers. 42-inch flat-screen televisions come with cable channels and pay movies. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and refrigerators can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
A children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa Orleans has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the pool at The Orleans Hotel & Casino. During your stay, you're just a quick walk from Orleans Arena. Free valet parking, 10 restaurants, and 4 bars are available.
  • Free valet parking and self parking
  • Drinking and dining options include 10 restaurants, a coffee shop, a poolside bar, and 4 bars/lounges
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Treat yourself to massages, aromatherapy, or body treatments at The Spa Orleans
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have good things to say about the accommodations, from cleanliness and comfy beds to spaciousness and overall comfort
  • Just a 3-minute drive from Excalibur Casino and a few minutes from Allegiant Stadium
The Orleans Hotel & Casino offers its guests a full-service spa, a spa tub, and a sauna. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar.

Business amenities include a business center and meeting rooms. Event space at this resort measures 39999 square feet (3716 square meters) and includes conference space. A casino, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly The Orleans Hotel & Casino. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Las Vegas resort.

TGI Fridays - This restaurant serves lunch and dinner. A children's menu is available.
Big Al's Oyster Bar - This restaurant serves lunch and dinner. Open daily.
Bailiwick - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Subway - Onsite family restaurant. Open daily.
Fuddruckers - Onsite family restaurant. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • TGI Fridays
  • Big Al's Oyster Bar
  • Bailiwick
  • Subway
  • Fuddruckers

Things to do

  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Free cots/infant beds
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (39999 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 60 casino gaming tables
  • 2443 casino slot machines
  • Casino (137000 square feet of space)
  • Casino VIP room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Fridge (on request)

More

  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The name on the reservation must match the name on the guest's photo identification provided at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 46.32 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • In-room safe
  • Internet access
  • Pool access
  • Spa tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open May 26 and close September 07.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

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The Orleans Hotel & Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4711 out of 9618 reviews" "
Rating 8 - Good. 2568 out of 9618 reviews" "
Rating 6 - Okay. 1236 out of 9618 reviews" "
Rating 4 - Poor. 554 out of 9618 reviews" "
Rating 2 - Terrible. 549 out of 9618 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Bryan

Stayed 2 nights in Oct 2024

8/10 Good

CHRIS

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Property matched the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great 30th birthday!
Came here for my 30th and when we were young fest and it was an excellent time! Close but not directly on the strip! Great for catching Ubers or Lyfts and everyone was very nice!
Stayed 5 nights in Oct 2024

6/10 Okay

Thomas

Stayed 6 nights in Sep 2024

10/10 Excellent

Duane

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice sized room. Pool area is family friendly
Stayed 1 night in Oct 2024

4/10 Poor

Anne

Business traveller
Disliked: Property conditions & facilities
Not the best stay
The room was spacious and nice upon arrival; however, I had the following issues: - the bathtub was not draining correctly, so by the time I was done with my shower there was about a foot of water that took well over an hour to drain. I called the front desk to advise them, but was on hold for a long time so hung up and advised the front desk upon checkout. Because of the drain issue, the bathtub was slimy and slippery. - there was literally just a sheet on the bed, no blanket, so I turned up the heater higher so I wouldn't freeze - some trash on the bathroom floor from the previous guest - no refrigerator I was only there for 1 night, otherwise I definitely would have demanded to change rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Gentry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay for a fewtival in town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff we interacted with were great. We got to interact with a couple including Rick and Sergio in the bowling lounge area along with another gentleman who on our first night in another bar who we saw once more helping Sergio out honestly made us want to come back. They’re friendly and great, along with the other members. We will be back.
Stayed 5 nights in Oct 2024

8/10 Good

Angelo

Stayed 4 nights in Jul 2024

8/10 Good

Mireya, Inglewood

Travelled with family
Liked: Cleanliness, staff & service, amenities
I enjoyed the proximity to the strip while not having to worry about the traffic.
Stayed 2 nights in Oct 2024

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Rooms are a little outdated
Stayed 3 nights in Oct 2024

6/10 Okay

Dennis

Liked: Staff & service
Disliked: Property conditions & facilities
Not What I Remember
We wanted to stay off the strip this time and it had been a while since staying at the Orleans. It is definitely in need of renovation. Neighborhood appeared to be kind of rough and Uber driver advised us not to walk around the area. Bed was comfortable, pillows were comfortable and food at the cafe was very good. We had an issue with the smoke detector chirping and the maintenance guy did not want to replace the battery because he said that our room was not the room that the front desk told him. I literally stood at the door with the door open so that he could hear the chirp while he was having lengthy discussion with other staff about this. he eventually came in and replaced the battery. the other issue was one night it sounded like there was a motorcycle club in the parking lot revving their engines and blasting their music. It was not a bad stay, but I am not sure that I would stay there agin.
Stayed 2 nights in Oct 2024

10/10 Excellent

annie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure was beautiful and the rooms were pretty clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service and facilities exceeded my expectations and so I highly recommend it.
Stayed 2 nights in Oct 2024

8/10 Good

Brett

Business traveller
Liked: Room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Cassandra

Travelled with group
Disliked: Staff & service
The property did not honor the upgrade price that was advertised. Both the employees and managers did not know anything about the "vip" room upgrade price that was offered and forced me into a higher price on site
Stayed 3 nights in Oct 2024

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, decent
Hotel was overall a nice stay and good value for the price. Only downsides I would say is the food options weren't super great and it does feel a bit far from the strip. Hotel room was clean and mostly comfortable. The sheets were a bit stratchy and the air conditioner and toilet were pretty loud. Overall, decent stay and would recommend for anyone not caring about being away from the strip.
Stayed 3 nights in Oct 2024

6/10 Okay

Paitin

Travelled with group
Disliked: Cleanliness, property conditions & facilities
I stayed in two different rooms during my stay here, one on the second floor and one on the seventeenth. During my stay, I brought concerns about room conditions to the staff’s attention on three separate occasions. Once about the hydraulic hinge on the door being completely detached, once about the shower drain being completely clogged and backing up dirty water onto my feet, and once about the literal feces dripping down the front of the toilet. I don’t even know how that happens. These concerns were ignored by staff. Maintenance came by to repair only the hydraulic hinge, however, it appears they only pushed it back into place and the next time we opened the door.. it popped right back off. The shower and toilet were never addressed, and we never received any type of housekeeping and were forced to track down a (very kind) member of housekeeping to give us new towels. Additionally, the smoke smell downstairs is sickening, if you are sensitive to smoke smell of any kind you will need a mask to move through the first floor of the hotel to your room.
Stayed 2 nights in Oct 2024

2/10 Terrible

MARK

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever
It was a horrible experience in almost every way possible. Crappy room, smoke everywhere in the hotel and casino. It was disgusting and made me sick
Stayed 1 night in Oct 2024

8/10 Good

Cintia

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel itself is a bit outdated. Especially the rooms. There was no room service not even for fresh towels
Stayed 3 nights in Oct 2024

8/10 Good

WING FAI

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The only transport is taxi
Stayed 4 nights in Oct 2024

8/10 Good

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

2/10 Terrible

Shauna, Pacific Grove

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was nothing like the pictures, sheets were dirty, floors weren’t vacuumed, bedding was minimal. Bars were closed and not a lot of food options.
Stayed 2 nights in Oct 2024

2/10 Terrible

MARK

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel and casino
First they put us in a double queen suite that looked over the casino roof and then we were moved to a king room on the 19th floor. I told them I have bad feet and knees and it was not good to walk that far, bit they ignored me. Said they would credit me $50 for food, but I don’t know if they ever did. I also have a very bad fear of heights and didn’t know the bathroom's were located against the outside of the building. The window in the shower is outside of the room view and I was mortified. This is from PTSD and the front desk said they couldn’t help me with any of my concerns. I will NEVER stay with your hotel again. The casino is nasty and smoke filled, the smell of marijuana is EVERYWHERE and permeates everything - including the rooms. It’s disgusting and disappointing.
Stayed 6 nights in Oct 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every year…
Stayed 1 night in Oct 2024