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Shangri-La Mactan, Cebu

5.0 star property

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Photo gallery for Shangri-La Mactan, Cebu

Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Ocean Wing Panorama Suite King
Exterior
5 restaurants, breakfast served
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

Map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Magellan Monument
    ‪9 min walk‬
  • Jpark Island Waterpark
    ‪7 min drive‬
  • Cebu Yacht Club
    ‪9 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪21 min drive‬

Room options

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room King

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Premier Room Twin

Ocean Wing Premier Room Twin

Ocean Wing Premier Room Twin

  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King

  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club King

  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club Twin

  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • Sea view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Sea View

  • Sea view
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Room King

  • Beach view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room

Main Wing Deluxe Family Room

  • Sea view
  • 61 sq m
  • Sleeps 4
  • 2 Twin Beds

Similar properties

View from room

Sheraton Cebu Mactan Resort

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (256)
The price is €230
for 1 room
includes taxes & fees
28 Apr - 29 Apr
Sheraton Cebu Mactan Resort

About this property

Shangri-La Mactan, Cebu

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Shangri-La Mactan, Cebu's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Our customers tell us they can't get enough of the helpful staff at Shangri-La Mactan, Cebu. During your stay, you're just a quick walk from CHI, The Spa. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, 2 coffee shops/cafes, a poolside bar, and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to aromatherapy, reflexology, or manicures and pedicures at CHI, The Spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, an outdoor tennis court, and a gym
  • Guests speak favorably about the overall condition of the property and the beach
  • Steps from CHI, The Spa and 8 minutes by foot from Mactan Shrine
  • Shopping center shuttle service available for a fee
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Shangri-La Mactan, Cebu you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts, and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lapu-Lapu resort.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Shangri-La Mactan, Cebu has 5 restaurants serving breakfast and lunch.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 3682.50 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PHP 1456 for adults and PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Shangri-La Mactan, Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 754 out of 1012 reviews
Rating 8 - Good. 160 out of 1012 reviews
Rating 6 - Okay. 56 out of 1012 reviews
Rating 4 - Poor. 19 out of 1012 reviews
Rating 2 - Terrible. 23 out of 1012 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Falling apart, time for a Renovation!
The hotel itself is getting old & everywhere is falling apart/run down.. our room is worst! I was so disappointed but then they gave us a much nicer room facing the water but still this hotel is 30 yrs old and it’s falling apart.. needed a whole of fixin! Time for a Renovation!
Stayed 2 nights in Jan 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Only feedback is I would have expected there to be an adults only area/swimming area. Given there were so many children but given the high cost of the stay for adults think it’s worth considering.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and great staff
Stayed 6 nights in Dec 2024

10/10 Excellent

Randolph, Jacksonville

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachside hotel has jetskis, kayak, swimming and white sand. We enjoyed the place so much. Breakfast was expansive, varied and delicious. We would go again. Thank you for an excellent place to stay and enjoy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Eva R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly how I expected it.
Stayed 1 night in Dec 2024

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many activities to do.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hideto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were just excellent. Property condition was a bit old.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kiyoshi, Shibuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach
Stayed 3 nights in Nov 2024

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Mert, Miami

Liked: Staff & service
Disliked: Property conditions & facilities
very old hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Scott, Fort Myers

Stayed 3 nights in Dec 2024

10/10 Excellent

Jun Deok

Stayed 2 nights in Dec 2024

8/10 Good

Marie, Buena Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the breakfast buffet. So many choices!! The hotel staff are friendly and polite.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gadia, Muskegon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great secluded resort
Stayed 3 nights in Nov 2024

10/10 Excellent

Rose Marites

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 2 nights in Nov 2024

10/10 Excellent

Ma Loreto

Stayed 3 nights in Nov 2024

10/10 Excellent

Anouche

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Just a bit dated but generally good
Hotel is a bit dated but otherwise it was great for a weekend, I would return
Stayed 2 nights in Nov 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is like my home away from home whenever I come to see my fiancé this is a go to. They always treat me like family with the most love and respect of all, and they are the greatest people in the world.
Stayed 6 nights in Nov 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No need to venture out once here.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable, memorable, safe and quiet weekend getaway for us family. What we really appreciate was the seaview as we woke up in the morning watching the ocean and sky. We appreciate the complimentary fruits placed in our room as we are celebrating our wedding anniv. We love the exclusivity of the place. The buffet breakfast in the Tide was good especially being treated so special by the staff. The served taho was so delicious! The room we stayed in seemed not new when walking to the hallway smelled musky and old carpet but overall, we have fun on a weekend. Thank you Shangri-la to your staff that made this experience special.
Stayed 2 nights in Nov 2024