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4.8 out of 5

"I was very well welcomed here, as I had a flight at 5AM, they made sure there was a car ready for me to bring me to the airport and they had a wake up ... " More

By a verified traveller on Mon 25 Feb 2019

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Junior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Eloisa Royal Suites. During your stay, you're just a quick walk from The Outlets at Pueblo Verde. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle. Built in 2013, this comfortable hotel has 66 rooms. All rooms offer free WiFi and memory foam beds.

  • Air-conditioned accommodations with memory foam beds, 24-hour room service and rainfall showerheads
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • 9 minutes by car from SM City Cebu and 12 minutes from Magellan's Cross
  • Free airport shuttle service

Eloisa Royal Suites ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Eloisa Royal Suites

Everyone (3)
4 out of 5

Posted by on 14 Dec 2019

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Comment from Hotel Management

20 Dec 2019 by Hearty

Dear Valued Guest, Thank you for taking the time to write a review about your recent visit to us. I am delighted to hear that you enjoyed your visit, as well as the service. It is always important to us to meet our guest’s expectations. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to hosting you again. Thank You!

5 out of 5
I was very well welcomed here, as I had a flight at 5AM, they made sure there was a car ready for me to bring me to the airport and they had a wake up service just to make sure i was awake on time. The personnel is friendly, helpful. And they all speak very well English. The hotel restaurant is good, the food was nice and the cocktail delicious. To bad I only stayed one night as i would like to have used the rest of the facilities they have to offer.

Posted by on 25 Feb 2019

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5 out of 5

Posted by on 16 Feb 2019

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5 out of 5
Sehr guter service. Freundliche Bedienung. Sehr aufmerksam. Sauber. Kann ich nur empfehlen

Posted by , from Zürich on 21 Feb 2020

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Property Features

Eloisa Royal Suites offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly Eloisa Royal Suites also features gift shops/newsstands, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. This 3.5-star Lapu-Lapu hotel is smoke free.

  • 66 guestrooms or units
  • 3 buildings
  • Built in 2013
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Eloisa Royal Suites offers 66 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated accommodation includes desks. Beds feature memory foam mattresses. This Lapu-Lapu hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • Memory foam beds
  • In-room dining (24 hours)
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Toothbrush and toothpaste

Food & Drink

On-site venue – This restaurant specialises in Regional cuisine.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

  • Massages
  • Swedish massage
  • Thai massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Eloisa Royal Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Eloisa Royal Suites

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted.

  • Car required
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Eloisa Royal Suites
  • Eloisa Royal Suites Hotel
  • Eloisa Royal Suites Hotel Lapu Lapu
  • Eloisa Royal Suites Lapu Lapu
  • Eloisa Royal Suites Cebu Island/Mactan Island
  • Eloisa Royal Suites Hotel Lapu-Lapu
  • Eloisa Royal Suites Lapu-Lapu
  • Eloisa Royal Suites Hotel
  • Eloisa Royal Suites Lapu-Lapu
  • Eloisa Royal Suites Hotel Lapu-Lapu

You should know

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.
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