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Utasa Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Utasa Inn

Interior
Bar (on property)
Reception
Lobby sitting area
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Jiron deza N° 540, Puno, Puno, 21001
  • Coca and Costumes Museum
    3 min walk
  • Pine Park
    3 min walk
  • San Juan Church
    3 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    67 min drive

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | View from room

Standard Twin Room, 2 Single Beds

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Utasa Inn

Hostal with free breakfast, near Lake Titicaca
This smoke-free hostal features a coffee shop/cafe, laundry facilities, and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a front-desk safe.
Utasa Inn offers 17 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Puno hostal provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Utasa Inn, you're just a quick walk from Coca and Costumes Museum. Free breakfast, free WiFi in public areas, and a coffee shop/cafe are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include tour or ticket assistance and luggage storage
  • Steps from Coca and Costumes Museum and San Juan Church
There's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. Utasa Inn also features tour/ticket assistance, laundry facilities, and a front-desk safe.

This Puno hostal is smoke free.

Guests are served free continental breakfast daily from 6 AM to 9 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6 AM–9 AM
  • 1 coffee shop/cafe
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

More

  • Smoke-free property

Room amenities

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Policies

Check-in

Check-in time starts at 11 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.
Property Registration Number 20448865020

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

UTASA INN Puno
UTASA INN
UTASA Puno
UTASA INN Puno
UTASA INN Hostal
UTASA INN Hostal Puno

Utasa Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 67 reviews" "
Rating 8 - Good. 25 out of 67 reviews" "
Rating 6 - Okay. 7 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Treisy

Travelled with family, Travelled with group
When I arrived they was nobody on the hotel. I had to look for another hotem
Stayed 3 nights in Sep 2021

10/10 Excellent

Gabor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great basic comfortable hotel in good location
Great location and the friendliest service. We ran out of bottled water at night and the receptionist asked someone to get us a bottle!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good choice if don’t want to live on the Lake
Two nights of staying, quiet and clean room. No elevator, be ready to carry luggages to the room. Room is cold, heater is available at front desk.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly, respectful and professional. They help me with information to know the important places
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location!! Clean rooms... very friendly Envairoment
Stayed 3 nights in Apr 2019

8/10 Good

joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for 1 night
Good for a 1 night quick visit. Close to the bus.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Comfortable stay in busy location
Small hotel with clean rooms, adequate breakfast and helpful staff.
Stayed 1 night in Sep 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
For this low price,the hotel exceeded my expectation. It has good WiFi, hot shower, decent size room and portable heating. The front desk is very help. We can use a room (with minimum fee) for a hot shower after we came back from over night tour.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location 2 blocks to train station,and clean,help full staff.
Stayed 1 night in May 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and stay!
Everything about the hotel was good. Location is questionable but the hotel is safe. Room is big, clean and spacious. We came in at 5 AM and allowed us to check in early to double twin room instead of a double.
Stayed 1 night in May 2017

6/10 Okay

Francis, Victoria, bc

Liked: Staff & service
Good location but need some upgrades
Good location within walking distance to the main square. Water temperature of the shower is just warm only with low water pressure. Room is cold but you can get a portable heater. Pillow is soft. Breakfast is only bare minimum. Some odour smell from old carpet. Toilet flushing is low in pressure. It's okay for an overnight stay but not beyond. Price wise is reasonable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent view of the city
Everything was great, beds were comfy and room was clean. I was under the impression we got one room but we somehow got a three bed apartment with full kitchen. Excellent surprise

10/10 Excellent

Gosia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location
The hotel facilities are like new. Really clean, new materaces, lovely staff, good breakfast, literally 3min walk to main square. I loved my stay there!!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location
We stayed in this hotel for 2 nights on either side of an overnight tour that we took to Lake Titicaca. It was a lovely hotel with charming staff and they kindly took in our luggage while we were away on our island tour. The hotel is conveniently located with very close access to the centre of Puno and all the bars and restaurants.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating and friendly
Comfortable and easy access to main attractions. Staff were great with our additional requests.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Jana, Bern

Liked: Property conditions & facilities
Disliked: Room comfort
Hotel in Puno
Very friendly receptionist but hotel itself not great. No room heater - and it was 0 degree Celsius outside. Breakfast ok - will freshly cook eggs for you. About 5 minutes walk to central Puno and about 300m to the train station.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The staff were more than accommodating to my friends needs who suffered from altitude sickness by bringing her copious amounts of free coca and muña tea and when that failed, they brought oxygen. Also great with organising bus travel and tours and border crossings to Bolivia Our bathroom was extremely clean and we got hot water at all hours of the day - it never gave off the smell that unfortunately too many South American budget hotels have due to the pipe work. Breakfast was great - a large selection of breads, tea, fruit and eggs. If this is your first South American stay, you might be disappointed with this but after 6 months here, I can say that quality and range were brilliant

10/10 Excellent

Margherita, Modena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay in Puno
Everything's fine. Very friendly and helpful staff.Very good breakfast especially juices and fresh fruit.

10/10 Excellent

ron, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very clean hotel with terrific staff. Adequate breakfast. But the staff make this hotel

8/10 Good

Doug, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and helpful Hotel
We only stayed for one night, but the staff were very helpful. They ordered us pizza as we arrived very late and then also organised an airport transfer for the next morning. The room was very comfortable and bathroom clean. They turned on the heater so we had a good night sleep. The breakfast was simple but had fresh fruit and bread. I would recommend this place.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jayne, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utasa Inn 7/15/2015-7/17/2015
We had reserved 2 rooms. Upon arrival we were told that there was only 1 room available for us. We showed the hotel both our reservations upon which after approximately 20 minutes they were able to accomedate us. The stay was pleasant however there were at least 4 power outages of an hour or more during our 2 night stay at the hotel which affected the hot water for the shower. We don't know if this was a hotel or utility company problem.

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento, café da manhã simples, tudo.muito limpo e agradável
Stayed 2 nights in Oct 2019