Auberge Des Nuages

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Auberge Des Nuages

Superior Triple Room, Balcony, River View | Terrace/patio
Premium bedding, down duvets, blackout curtains, soundproofing
View from property
Front of property
Grand Room, Balcony, River View

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
381, St-Raphael, secteur Cap-à-l'Aigle, La Malbaie, QC, G5A 2N8
  • Gardens of Cap a l'Aigle
    9 min walk
  • Les Jardins de Quatre-Vents
    2 min drive
  • Murray Bay Golf Club
    7 min drive
  • Riviere du Loup, QC (YRI)
    251 min drive

Room options

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Grand Room, Balcony, River View

  • 31 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Superior Double Room, Terrace, River View

  • 22 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Luxury Double Room, River View

  • 28 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Superior Triple Room, Balcony, River View

  • 29 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

Standard Room, River View

  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 25 sq m
  • Hill view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

Auberge Des Nuages

Ski-in/ski-out inn with a restaurant
Ski into Auberge Des Nuages, where you can eat a meal at the restaurant and take advantage of complimentary wireless internet access.
Auberge Des Nuages offers 22 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the inn include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Auberge Des Nuages. During your stay, you're just a quick walk from Saint Lawrence River. You'll find features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes ski-in/ski-out access
  • Steps from Saint Lawrence River and 9 minutes by foot from Gardens of Cap a l'Aigle
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi. Ski-in/ski-out access, a terrace, and multilingual staff are also featured at Auberge Des Nuages. The inn can provide wedding services and tour/ticket assistance. Self parking is free.

This 3-star La Malbaie inn is smoke free.

Auberge Des Nuages has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant

Things to do

  • Billiards/pool table
  • Table tennis

Family friendly

  • Soundproofed rooms

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski-in/ski-out access
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 21-inch TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 25 and January 6.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 50.0 per day.
  • Cribs (infant beds) are available for CAD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per stay
  • Rollaway bed fee: CAD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 10:00 AM - 11:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 055963, 2024-09-24, 2024-09-24

Property is also known as

Auberge Peupliers
Auberge Peupliers Inn
Auberge Peupliers Inn La Malbaie
Auberge Peupliers La Malbaie
Auberge Des Peupliers La Malbaie, Quebec, Canada
Auberge Des Peupliers La Malbaie
Auberge des Peupliers
Auberge Des Nuages Inn
Auberge Des Nuages La Malbaie
Auberge Des Nuages Inn La Malbaie

Auberge Des Nuages Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 162 out of 475 reviews" "
Rating 8 - Good. 169 out of 475 reviews" "
Rating 6 - Okay. 90 out of 475 reviews" "
Rating 4 - Poor. 32 out of 475 reviews" "
Rating 2 - Terrible. 22 out of 475 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was lovely and we were able to stay two nights. It was very special. The room was as advertised, clean, and perfect for our needs. We traveled to the area to take the tour at Les Jardins de Quartre-Vents. This Auberge was so conveniently close to the jardins and was in a wonderful area to explore.
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Business traveller
Worst Internet since my dial up days. Bathroom although clean, had a rubber bath mat that was disgusting.
Stayed 1 night in Aug 2024

6/10 Okay

Pierre

Travelled with partner
Disliked: Cleanliness, staff & service
On ne parle ni l'anglais, ni le français? Ils essayent... hm. Un endroit agreable, le sous-sol maudite, on s'ait aime le gros bain ;)
Stayed 1 night in Aug 2024

4/10 Poor

Bethalie

Disliked: Staff & service, property conditions & facilities
My husband and I had booked 3 nights there. We were greeted by the owner, who had a big smile and was very welcoming. However, it soon became clear that she was unable to communicate more than a few words in either French or English so we were unable to ask her questions or express any concerns about our accommodation, which was frustrating. She was not even able to explain what was served for breakfast, and just kept pointing at a sign that said 'petit déjeuner'. I tried in both English and French, but her answers were monosyllablic/incomprehensible. Fortunately, the next day we discovered that her son seemed to be able to at least string a few words together into sentences in both languages, so I recommend that she appoints him to deal with guests instead. However, this was not the only issue. The fridge was dirty and the room we were given was clearly not the one I had booked...the room bore little resemblance to photos when booking. Also, we found that neither the curtains nor the sheets had been ironed and the doors and windows were so difficult to open and close. Also, my husband and I had booked 3 nights, but we had only been left 3 pods for the coffee machine. When we went the second night (Friday) to ask the son for more coffee, he told us there would be no more coffee until the delivery on Monday! (Luckily, he found a couple of pods, but declared that this was 'the last of the last'!) Anyway, I will say that the location was nice...but much better service needed.
Stayed 3 nights in Aug 2024

2/10 Terrible

Steve

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is a dump, and the owners are very unfriendly. My room had no air conditioning and no fans. It was 87 degrees in the room and it only cooled down when night came. Pics of the property show like a new place but it’s got to be 60-70 years old. Never again
Stayed 1 night in Aug 2024

4/10 Poor

Diane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure if the staff spoke English but they certainly dis mot speak French and had a hard time making out my name as reserved. The room appeared to be in the middle of a renovation. It was located right across from the reception desk and public bathroom. Carpet was dingy and stapled to the floor. A live wire hung from the wall in the bathroom. No backup toilet paper, kleenex or hair dryer. The curtains were hanging 6" at least from the windows so the porch lights shone brightly inside at night. The air conditioning unit was not installed. There is more but I will leave it at that.
Stayed 1 night in Jul 2024

10/10 Excellent

Stéphane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jeannette

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I won’t return there
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price and has free parking!
It was a very nice stay for the night. The staff was really friendly and the room was clean. What's good about it, it's that for an auberge it had a full bathroom and sink in each room which was really nice and they also offer breakfast. These days finding a hotel at a raisonnable Price can be hard so this is a great alternative if you wanna save money. I would recommend!!
Stayed 1 night in Jul 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hôtel so so
Hôtel has no air conditioning just a fan. Pictures are showing a very nice new hotel,but not accurate. Not soundproof at all we had to listen to voices all night.
Stayed 1 night in Jul 2024

6/10 Okay

Bradley

Stayed 1 night in Jul 2024

8/10 Good

Julie

Stayed 1 night in Jun 2024

4/10 Poor

Edward, brantford

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It appears the property is being taken over by a young couple working to revive it. The various cottages and buildings are in rough shape. The lawns are mess and photos shown are deceptive. The breakfast is limited at best. Our room was very clean, however not made up on our second day. Too much work and not enough staff.
Stayed 1 night in Jun 2024

6/10 Okay

Jimmy

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Grosse surprise!
Nous avions réservé le 20 octobre avec des amis à cette auberge pour le 31 décembre. Lorsque nous sommes arrivés sur place, nous avons eu la surprise de voir que l'auberge était fermée et que nous n'avions reçu aucune anulation ou avis des propriétaires à cet effet. Nos appels communiquaient avec une boîte vocale.
Stayed 1 night in Dec 2023

6/10 Okay

Alex

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Outside of town. The clerk was not speaking english
Stayed 1 night in Sep 2023

10/10 Excellent

Diane

Liked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Nils

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a friendly welcome. Cosy bed in a cute room at the top af a house/hotel. Basic breakfast . Enjoyed our stay.
Stayed 1 night in Oct 2023

2/10 Terrible

isabel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Inept communication of both official languages. Wifi did not work in annex that we stayed. Breakfast was awful, no coffee, no hot water for tea and no visible service, even though I kept calling and looking for someone. Although the room was clean, it was the worst accommodation I have ever stayed at. Where on earth did the 3 stars come from?
Stayed 1 night in Oct 2023

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Great people. The room was very small just enough room to walk around the bed
Stayed 2 nights in Oct 2023

8/10 Good

Ghislain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Anna-Belle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
Tellement de chose qui cloche! Premièrement, nous avons été mal accueilli. Nous avons un chien et nous avons senti que malgré qu'ils soient accepté à l'auberge, ils ne sont pas les bien venu. Nous sommes arrivé lorsqu'il faisait déjà noir. La dame à l'accueil nous dit que notre chambre c'est la maison à côté. Nous voyons le pavillon à chambre au fond. Nous y allons et ne trouvons pas notre chambre. Aucune lumière extérieur est allumé et nous y voyons rien. Il y a une vieille maison dans un très mauvais état à côté de l'auberge, mais nous n'osons pas y allé, car nous pensons que c'est la maison des proprios. Nous retournons à la réception pour savoir où se trouve notre chambre. La dame super étonné de nous revoir et nous dit c'est la maison à côté et nous fait une tête comme si le tout est super évident. Nous allons à la maison.Tout est noir à l'extérieur comme à l'intérieur. Impossible de voir quoique ce soit. Nous avons du nous éclairer avec notre cellulaire afin de voir!!! À 19h tapant les lumières du corridors de la maison ainsi que les lumières extérieurs se sont allumés. Aucune indication que cette maison est une pavillon à chambre ainsi que les numéros de chambre qui s'y trouve. Impossible de savoir que la maison n'est pas une maison d'hôte de l'extérieur. Nous avons payé pour une chambre supérieur. La chambre supérieur se trouvait dans la maison sans éclairage adéquat qui tome en ruine. Le coulis de la céramique de la douche était plein de moisissures. Dégueux!
Stayed 1 night in Oct 2023

10/10 Excellent

Samantha

Stayed 1 night in Oct 2023