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Au Coeur du Village

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Au Coeur du Village

Chalet
Indoor pool
Reception
Front of property
Junior Suite | Balcony

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast available

Explore the area

Map
26 Montee du Chateau, La Clusaz, Haute-Savoie, 74220
  • La Clusaz Ski Resort
    1 min walk
  • La Patinoire Ski Lift
    2 min walk
  • Beauregard Ski Lift
    2 min walk
  • Geneva (GVA-Cointrin Intl.)
    62 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Suite Privilege

Suite Privilege

Suite Privilege

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Privilege Double Room

Privilege Double Room

Privilege Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet

Chalet

Chalet

  • Mountain view
  • Sleeps 8
  • 3 King Beds and 2 Twin Bunk Beds

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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Front of property – evening/night

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Breakfast available
4.8 out of 5, Exceptional, (167)
The price is €235
for 1 room
includes taxes & fees
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About this property

Au Coeur du Village

Luxurious slopeside hotel with a full-service spa
Ski into Au Coeur du Village, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Au Coeur du Village offers 54 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, hair dryers, and children's robes.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cristal SPA has 6 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at Au Coeur du Village, you're just a quick walk from La Clusaz Ski Resort. Features include free WiFi in public areas and a free area shuttle, plus 2 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with facials, massages, or body scrubs at Cristal SPA
  • Services include babysitting, free supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from La Clusaz Ski Resort and La Patinoire Ski Lift
  • Free local-area and ski shuttle service
  • Pets welcome for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Au Coeur du Village helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers an indoor pool, a health club, and a sauna. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star La Clusaz hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Le Cinq - This fine-dining restaurant serves dinner only.
Le Coeur - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 7 km
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Le Cinq
  • Le Coeur

Things to do

  • Arcade/games room
  • Downhill skiing
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Free area shuttle
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Hairdryer
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Children's slippers
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 140.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Covered valet parking fee: EUR 20 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 140.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8 AM to 10 PM.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Au Coeur Village
Au Coeur Village Hotel
Au Coeur Village Hotel La Clusaz
Au Coeur Village La Clusaz
Au Coeur du Village Hotel
Au Coeur du Village La Clusaz
Au Coeur du Village Hotel La Clusaz

Au Coeur du Village Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 65 out of 77 reviews" "
Rating 8 - Good. 10 out of 77 reviews" "
Rating 6 - Okay. 2 out of 77 reviews" "
Rating 4 - Poor. 0 out of 77 reviews" "
Rating 2 - Terrible. 0 out of 77 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

saar

Stayed 7 nights in Jul 2024

10/10 Excellent

Fiona

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sweet mountain hotel with excellent service
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, attentive staff, facilities wonderful - pool slightly chilly in our opinion but children enjoyed it.
Stayed 7 nights in Mar 2024

10/10 Excellent

Eleni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Excellent! Fantastic location and amenities. Eco friendly with excellent services and staff. Enjoyed our stay and will be coming back!
Stayed 3 nights in Feb 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with the best breakfast buffet!! Hotel opened up for the season on the day of our arrival and we had a great stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel organised our lift passes and ski hire before we got there. They also booked restaurants for us which was really helpful. They allowed us to have a late check out. Everyone was very friendly and we had a lovely stay.
Stayed 3 nights in Feb 2023

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Super convenient.
Stayed 3 nights in Jan 2023

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sloppy service apart from reception which was excellent
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Alon, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Large , well equipped , clean, clearly on the ski area, great staff. Nothing is missing
Stayed 1 night in Dec 2019

10/10 Excellent

Laura, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel in central location
Lovely 5 day stay. If not eating in the hotel be sure to book a restaurant in town over the weekend as it gets very booked up.
Stayed 5 nights in Jan 2018

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and friendly staff
Amazing hotel in the heart of the village, just next to the ski slopes. The spa has a great swimming pool with jacuzzi, sauna, Hammam which is much appreciated after a day of skiing. Room was spacious and offered all what you expect from a relais et châteaux accomodation. Changing room with shower available after you checked out to be comfortable before travelling back from the village.
Stayed 2 nights in Jan 2018

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

HHA, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but...
Everything about the hotel was excellent... the location, lobby, spa, room, staff, food etc My only comment is about the beds... the mattress is just not comfortable

10/10 Excellent

Matthew, Colchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the best hotel we have ever stayed in.
We had a lovely stay at this hotel, it was extremely romantic, based in a lovely area, lots of restaurants nearby, the hotels staff were extremely friendly and helpful speaking both English and French fluently. The restaurant was booked up when we stayed at the hotel (plus it was a little out of our price range) so the staff recommended some local restaurants.

10/10 Excellent

Viktor, CzechIA-m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in the heart of town
Superb and little to complain about. Thank you Expedia for free breakfast.

10/10 Excellent

Mick, Middlesbrough, Uk.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, superb hotel
Outstanding hotel, amazing location and great staff. Can't wait to return with my children next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about it. Wonderful espresso machine in the room and hot milk provided by the staff. The room was spacious, the bed luxurious . A lovely coveted balcony to sit out on and enjoy the view.

10/10 Excellent

Robbie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, in a fantastic location
We loved the room decor and comfort, and the pool in the hotel was great as well. The staff were friendly and welcoming.

10/10 Excellent

A weekend skier, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey. But worth it for a special occasion.
Well above average hotel for a small French ski resort. This felt more like the sort of accommodation and service in top American resorts. On site ski hire, valet parking, bags unloaded and loaded into car. Very attentive service. Good food and wine list. Only irritation was the free WiFi, which had long password for each device which had to be re-entered every use - not a user friendly system. For this reason I deducted a "facilities" point.

10/10 Excellent

Louise, Welwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
A wonderful 5 night stay and we will definitely return to this hotel and La Clusaz. The quality of the food here is very, very high with the deserts an absolute triumph. The service was exemplary apart from the last evening when they had suddenly got busy and were struggling to cope. The location right by the slopes is perfect, room very luxurious and the pool and wellness area all to a very high standard.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly and helpful. I had a junior suite which was quite spacious but wardrobe space very limited - could be a problem with all of your ski kit. Lovely bathroom

10/10 Excellent

Ludovic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024