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Suiran, A Luxury Collection Hotel, Kyoto

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suiran, A Luxury Collection Hotel, Kyoto

Down duvets, minibar, in-room safe, free cots/infant beds
Breakfast, lunch, dinner served; international cuisine
Exterior
Property grounds
Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Spa
  • Laundry
  • Air conditioning
  • Parking available
  • Breakfast available

Explore the area

Map
Saga-tenryuji, Ukyo-ku, 12 Susukinobaba-cho, Kyoto, Kyoto, 616-8385
  • Arashiyama Onsen
    1 min walk
  • 京翠嵐
    2 min walk
  • Arashiyama Station
    7 min walk
  • Osaka (ITM-Itami)
    60 min drive

Room options

View all photos for Executive Suite, 1 Bedroom (AKATOKITSUYU)

Executive Suite, 1 Bedroom (AKATOKITSUYU) | Living room

Executive Suite, 1 Bedroom (AKATOKITSUYU)

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking (Kyotsukikoto)

Room, Multiple Beds, Non Smoking (Kyotsukikoto)

Room, Multiple Beds, Non Smoking (Kyotsukikoto)

  • 65 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

  • 80 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom (TOGETSU)

Executive Suite, 1 Bedroom (TOGETSU) | Living room

Executive Suite, 1 Bedroom (TOGETSU)

  • 60 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony, View

Down duvets, minibar, in-room safe, free cots/infant beds

Room, 1 King Bed, Balcony, View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, View (Tsukinone, Arashiyama View)

Room, 2 Single Beds, Balcony (Tsukinone, Arashiyama View)

Room, 2 Single Beds, Balcony, View (Tsukinone, Arashiyama View)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking (SHIROSUMIRE, Arashiyama view)

Down duvets, minibar, in-room safe, free cots/infant beds

Room, 1 King Bed, Non Smoking (SHIROSUMIRE, Arashiyama view)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View (YUZUNOHA)

Room, 2 Single Beds, Garden View (YUZUNOHA)

Room, 2 Single Beds, Garden View (YUZUNOHA)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Living room

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • 100 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (YUZUNOHA)

Room, 1 King Bed, Garden View (YUZUNOHA)

Room, 1 King Bed, Garden View (YUZUNOHA)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, View (SUIGETSU)

Room, 2 Single Beds (SUIGETSU)

Room, 2 Single Beds, View (SUIGETSU)

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Suiran, A Luxury Collection Hotel, Kyoto

Boardwalk/promenade Kyoto hotel in Arashiyama with a full-service spa
Along with a full-service spa, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and massage/treatment rooms. Housekeeping is available on request.
Suiran, A Luxury Collection Hotel, Kyoto offers 39 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished lanais. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and toilets with an electronic bidet.

This Kyoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. In-room massages, hair dryers, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature shared men and women areas. There are hot springs/mineral springs on site.

During your stay at Suiran, A Luxury Collection Hotel, Kyoto, you're just a quick walk from Arashiyama Onsen. You'll find features like free WiFi in public areas and free train station pick-up service, plus a full-service spa.
  • Free WiFi
  • Enjoy international cuisine while dining at KyoSuiran
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with massages, body wraps, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 9 minutes by car from Nijō Castle and 10 minutes from Kinkaku-ji Temple
  • Free train station pick-up and train station drop-off shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. Suiran, A Luxury Collection Hotel, Kyoto offers its guests a full-service spa. A train station pick-up service and a train station drop-off service are free. Spa services, gift shops/newsstands, and a garden are also featured at the luxury Suiran, A Luxury Collection Hotel, Kyoto. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kyoto hotel.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
KyoSuiran - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Cafe Hassui - This café serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 2200 per night)
  • Wheelchair-accessible parking and van parking available
  • Free return train station shuttle

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: JPY 6500 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • KyoSuiran
  • Cafe Hassui

Things to do

  • Full-service spa

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Turndown service

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Massages
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Shared men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Deep-soaking bath
  • Electronic bidet
  • Free toiletries
  • Hairdryer (on request)
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 8855.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 6500 per person
  • Self parking fee: JPY 2200 per night
  • Rollaway bed fee: JPY 8855.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Suiran, A Luxury Collection Hotel, Kyoto offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Suiran Luxury Collection Hotel Kyoto
Suiran Luxury Collection Hotel
Suiran Luxury Collection Kyoto
Suiran Luxury Collection
Suiran, A Luxury Collection Hotel, Kyoto Hotel
Suiran, A Luxury Collection Hotel, Kyoto Kyoto
Suiran, A Luxury Collection Hotel, Kyoto Hotel Kyoto

Suiran, A Luxury Collection Hotel, Kyoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 150 reviews" "
Rating 8 - Good. 28 out of 150 reviews" "
Rating 6 - Okay. 12 out of 150 reviews" "
Rating 4 - Poor. 6 out of 150 reviews" "
Rating 2 - Terrible. 3 out of 150 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chi Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel. What I love the most is the private onsen in the room. It's in a semi-open space (not in the room, but under a roof kind of in the back balcony). The private onsen refills itself, and temperature regulated. It was amazing. Beautiful scenery, excellent staff, exceptional breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Travelled with family
Very beautiful hotel, staff was friendly, but wished they explained the amenities around the hotel. I had to figure it out myself by looking at other people’s reviews. Beverages at the mini bar fridge are not cold, wish it was colder, the drinks were lukewarm. I arrived earlier than check in time so decided to go to the cafe to grab a coffee, some staff said “no” and another said “yes, I can come in.” Super confusing and then it took forever for the waitress and the ordered coffee to arrive. The onsen in the room was amazing though.
Stayed 2 nights in May 2024

10/10 Excellent

Angel

Travelled with family
Liked: Amenities
Everything was amazing about this place. It is one of the most memorable places for my daughter and I with strongly recommended and it’s definitely a place you must see and vacation.
Stayed 1 night in Jun 2024

8/10 Good

Myong

Liked: Cleanliness, property conditions & facilities, room comfort
Hot spring tub makes this a great hotel
The hot spring hot tub is the best part of the hotel! Overall hotel is fine- nothing special for the price but for the personal hot spring tub, which was amazing. Food was ok, service was as expected. It’s no where close to downtown Kyoto but so many amazing sights to see around the hotel. If you want quiet - this is the place.
Stayed 4 nights in May 2024

6/10 Okay

Jesse

Travelled with group
Liked: Cleanliness, staff & service
Staff and service great! A little overpriced for the rooms and unless you can book the special rooms the pictures can be deceiving! We were definitely not wowed by our room! Onsens were okay but nothing to brag about! And you have to pay extra to use the onsens … dinner at restaurants was great quality but overpriced! The reviews all show it to be very luxurious but it’s just a normal hotel….staff was very helpful and accommodating but the area is quite boring!
Stayed 2 nights in Feb 2024

2/10 Terrible

Jiri, hollywood

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not a 5* Hotel. Outdated rooms, Terrible or nonexistent Facilities. Restaurant closes at 10pm. No bar opened. Personal unable to understand basic English. Everywhere else in Japan, hotel personnel speaks very good English , at least in 5* Hotels. They kept changing temperature in the suite from 25C to 19C so the room after returning from 34degrees summer heat outside felt like freezer. Stay somewhere else. It feels more like dead property with end near. Personal was trying, but without training and basic English is hard to help.
Stayed 2 nights in Aug 2023

10/10 Excellent

Hiro

Stayed 2 nights in Mar 2023

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Renate, malibu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice area, nice property. Food was terrible, service was ok but not the best.
Stayed 4 nights in Mar 2023

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like valued guests in the property. Staff are available before the trip and during the trip for any requests, even if last minute.

10/10 Excellent

Zhengyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, quite location.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
The view of the mountains and the Katsura River was worth the price of admission.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful room and food, upgraded room to room with its own hot spring. Amazing gardens.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
A lovely property and amazing service. They go above and beyond.
Stayed 1 night in Oct 2019

6/10 Okay

Lina

Liked: Cleanliness, property conditions & facilities, room comfort
Gorgeous grounds but small and unimpressive rooms
Beautiful hotel and grounds but too expensive for what it is. The location is great and the grounds are beautiful, like a classic Japanese garden. But the rooms are WAY too expensive for what they are, which is quite small. The grounds of the hotel, breakfast area, tea room etc. could not be more stunning but once you are in the room itself it is very small and ordinary, not particularly luxurious and not enough value for what we paid. It is located in a beautiful area on the outskirts of Kyoto however, right on the river. You can have coffee in the morning or tea/champagne/sake in their team room and watch the boats on the river. UNESCO heritage sites and the famous bamboo grove are both a short walk away.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful gardens and this temple was reconstructed into this luxury hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Our stay (4rooms w private onsen in room)?was very enjoyable. Quality service byond our expectations. All staff were warm & friendly. Food was fantastic...worth the price paid for. Location - BEST! Highly recommended. We will definitely include Suiran in our next annual trip to Japan!
Stayed 2 nights in Feb 2019

8/10 Good

mr p c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very calm and comfortable but poor room service food and overpriced hotel compared with other 5* hotels
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the very best Arashiyama point. Best view of the river. Hotel room is big, clean, cosy and very good amenities. Onsen is good and private. Breakfast is superb. Staffs are very nice.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018