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Hotel Okura Kyoto

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Okura Kyoto

Exterior
Exterior
Lobby
Premium bedding, down duvets, minibar, in-room safe
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
537-4 Ichinofunairicho, Kawaramachi-dori, Nakagyo-ku, Kyoto, Kyoto, 604-0924
  • Kawaramachi Street
    1 min walk
  • Kiyamachi Street
    2 min walk
  • Pontocho Alley
    7 min walk
  • Osaka (ITM-Itami)
    57 min drive

Room options

View all photos for Deluxe Twin Room, Non Smoking, Corner

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room, Non Smoking, Corner

  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Double Room, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Single Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Small Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Small Double Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, Non Smoking, City View

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking, River View

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, Non Smoking, River View

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Room, Non Smoking

Suite Room, Non Smoking

Suite Room, Non Smoking

  • 67 sq m
  • Sleeps 4
  • 2 Twin Beds

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About this property

Hotel Okura Kyoto

Luxury Kyoto hotel in Nakagyo Ward with 5 restaurants
5 restaurants, a bar/lounge, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Hotel Okura Kyoto offers 320 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the shopping around Hotel Okura Kyoto. During your stay, you're just a quick walk from Kawaramachi Street. Features include free WiFi in public areas and free self parking, plus 5 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Japanese cuisine while dining at Irifune
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Kawaramachi Street and 7 minutes by foot from Pontocho Alley
There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and limo/town car service.

WiFi and wired Internet are free in public spaces. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury Hotel Okura Kyoto. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Irifune - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Pittresque - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
Orizzonte - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Tokiwa - This restaurant serves lunch and dinner. Open daily.
Toli - This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3800 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Irifune
  • Pittresque
  • Orizzonte
  • Tokiwa
  • Toli

Things to do

  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 3800 per person
  • Pool fee: JPY 3300

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
The optional pool fee is charged per person, per entrance to the pool area.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kyoto Okura
Hotel Okura Kyoto
Kyoto Hotel Okura
Kyoto Okura
Kyoto Okura Hotel
Okura Hotel Kyoto
Okura Kyoto
Okura Kyoto Hotel
Kyoto Hotel Okura
Hotel Okura Kyoto Hotel
Hotel Okura Kyoto Kyoto
Hotel Okura Kyoto Hotel Kyoto

Hotel Okura Kyoto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1004 reviews" "
Rating 8 - Good. 226 out of 1004 reviews" "
Rating 6 - Okay. 32 out of 1004 reviews" "
Rating 4 - Poor. 16 out of 1004 reviews" "
Rating 2 - Terrible. 14 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
A well placed location and a clean and quiet room. Perfect for a long week in Kyoto.
Stayed 1 night in Aug 2024

10/10 Excellent

Cara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Jagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it
Stayed 3 nights in Aug 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Great rooms. No real help from the concierge. Great location
Stayed 4 nights in Jul 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. It felt like the most luxurious part of our trip to Japan.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Sam

Stayed 3 nights in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Wonderful hotel and staff were extremely helpful with every detail of my trip from restaurant reservations to subway directions The food was first class fantastic and location can’t be beat
Stayed 3 nights in Jul 2024

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and food - unique!
Stayed 3 nights in Jun 2024

10/10 Excellent

Hui

Stayed 2 nights in Jun 2024

10/10 Excellent

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very attentive and helpful
Stayed 3 nights in Jun 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel in a great location in the modern area with many restaurants and shops but just across the river from the older area with many of the shrines and temples. Mattress was a little firm, but that seems to be the norm in Asia.
Stayed 5 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The hotel is quite dated but rooms are spacious. You have to pay extra for the hotel fitness centre which was disappointing as we booked this hotel because it had listed a gym as a facility. Staff were friendly, and location fine.
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard, bayside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Kyoto. Staff and concierge are exceptional!
Stayed 4 nights in May 2024

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing views from the hotel
Stayed 3 nights in May 2024

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Gurmukh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Could not hav been better.
Stayed 3 nights in May 2024

6/10 Okay

Matthew, Greeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was lovely. There are a variety of in-house restaurants to choose from.
Stayed 2 nights in May 2024

10/10 Excellent

Romil, indianapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can one say about The Kyoto Okura? Par excellence - the hotel, the staff, the location. Leaves nothing to be desired. Will be very difficult to stay anywhere else were I to visit Kyoto again.
Stayed 5 nights in May 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel near subway and shopping area. Food in hotel is expensive but a lot of other options near by
Stayed 3 nights in May 2024

8/10 Good

Jingjing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel from all aspects except that lack of response to questions after booking prior to the arrival. The hotel has a lounge in Kyoto train station with every 30minutes shuttle service to the hotel. However, this is not mentioned either on its website or the booking package, even when I sent my inquiry via Expedia 10 hours prior to my arrival. This seems to be lack of professional commitment. When I brought this up on check in, I was only told sorry for the inconvenience.
Stayed 3 nights in May 2024