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Mercure Kuta Bali

4.0 star property

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Photo gallery for Mercure Kuta Bali

Exterior
Indoor wedding
Exterior
Couples treatment room(s), massages
Deluxe Twin Room, 2 Single Beds, Ocean View

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Room service

Explore the area

Map
Jalan Pantai Kuta 10 X, Br Pande Mas, Kuta, Bali, 80361
  • Kuta Beach
    ‪2 min walk‬
  • Beachwalk Shopping Center
    ‪7 min walk‬
  • Waterbom Bali
    ‪13 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Oceanfront

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, Oceanfront

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Balcony

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, 2 Single Beds, Balcony

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Oceanfront

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double Room, Oceanfront

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double Room, 1 Double Bed, Balcony

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Ocean View

Deluxe Twin Room, 2 Single Beds, Ocean View

Deluxe Twin Room, 2 Single Beds, Ocean View

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double Room, 1 Double Bed, Ocean View

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Superior Double Room, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Mercure Kuta Bali

Beach fun in outdoor pool, near Beachwalk Shopping Center
At Mercure Kuta Bali, hit the nearby beach, dine onsite at Alang-Alang Restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Mercure Kuta Bali offers 130 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include massages.
Our customers tell us they can't get enough of the helpful staff at Mercure Kuta Bali. During your stay, you're just a quick walk from Kuta Beach. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Enjoy ocean views while dining at Alang-Alang Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Kuta Beach and 7 minutes by foot from Beachwalk Shopping Center
  • Airport and local-area shuttle service available for a fee
Mercure Kuta Bali offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, spa services, and a library are also featured at the business-friendly Mercure Kuta Bali. An airport shuttle (available on request) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Kuta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Alang-Alang Restaurant - Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available.
Lotus Lobby Bar - Onsite bar. Open daily.
Sunset Pool Bar - This bar overlooks the ocean. Open daily.
Room service is available.

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8 AM to 9 PM on request
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 for adults and USD 15 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alang-Alang Restaurant
  • Lotus Lobby Bar
  • Sunset Pool Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Kuta Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 32.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 37 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 35 per stay
  • Rollaway bed fee: USD 32.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Kuta Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Hotel Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali Hotel
Mercure Kuta Bali Hotel Kuta
Mercure Bali Hotel
Mercure Bali

Mercure Kuta Bali Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 253 out of 696 reviews
Rating 8 - Good. 267 out of 696 reviews
Rating 6 - Okay. 114 out of 696 reviews
Rating 4 - Poor. 47 out of 696 reviews
Rating 2 - Terrible. 15 out of 696 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shyamsunder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and newer rooms than Sister property ( Accor Heritage) Wonderful staff Only negative point is lack of vegetarian options compared to Accor Kuta heritage , which has more options for Indian vegetarian Hope they can improve on that
Stayed 4 nights in Dec 2024

10/10 Excellent

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Helpful
A great overnight stop before embarking cruise ship. Staff very helpful to organise a driver to take us to the port
Stayed 1 night in Dec 2024

10/10 Excellent

Kirk

Stayed 1 night in Nov 2024

8/10 Good

Marko

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful resort - we loved every part of it. The breakfast was exceptional, the staff were friendly and helpful. The convenience is unbeatable. The bed was comfortable and the trip was worth every penny!
Stayed 4 nights in Oct 2024

8/10 Good

premkishore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 7 nights in Nov 2024

10/10 Excellent

Marina

Stayed 7 nights in Nov 2024

8/10 Good

Yusuf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Ahshah

Stayed 1 night in Oct 2024

10/10 Excellent

Davina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a relaxing beach holiday
Stayed 4 nights in Nov 2024

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kartick

Stayed 3 nights in Sep 2024

10/10 Excellent

MARGARITA

Stayed 3 nights in Sep 2024

4/10 Poor

Debora

Disliked: Staff & service, amenities, property conditions & facilities
The pool view was the only good feature of this hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a convenient location for transit. Food and shopping are walking distance
Stayed 1 night in Sep 2024

6/10 Okay

Shukuntila

Travelled with group
Small getaway
Location amazing...walking over to beach...eateries....shopping ...massages. Apart from all gd breakfast was just ok...nothing to shout out Spa svc when booking and amazing room with beach front view...perfect tubs but massues svc was zero...armatures and doesnt seem professional. We pay high price . Hope they can get professional massues. Besides all gd ..pool fantastic with majestic view of Kuta
Stayed 1 night in Sep 2024

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy safe was friendly
Stayed 1 night in Sep 2024

8/10 Good

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Khadiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach
Stayed 4 nights in Aug 2024

10/10 Excellent

Jon, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with great dining options close by and Beachside Shopping centre just a 5min walk away. Nice pool area with fantastic viewing area to watch the Kuta sunsets.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tayler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location close to everything. Amazing beach views the infinity pool was the highlight. Definitely be staying here again.
Stayed 6 nights in Jul 2024

8/10 Good

Art

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all of them.
Stayed 7 nights in Aug 2024

8/10 Good

basel

Travelled with family
Liked: Room comfort
Stayed 8 nights in Jul 2024

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms facing the beach get noisy at night but also get a great sunset view at night. Good location right in the middle of Kyra and on the water.
Stayed 1 night in Jul 2024

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach. & Kuta area, great pool & leaisure area
Stayed 6 nights in Jun 2024