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Mercure Kuta Bali

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Kuta Bali

Exterior
Deluxe Twin Room, 2 Single Beds, Ocean View
Lunch and dinner served, sea views
Exterior
Couples treatment room(s), massages

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Jalan Pantai Kuta 10 X, Br Pande Mas, Kuta, Bali, 80361
  • Kuta Beach
    2 min walk
  • Poppies Lane II
    5 min walk
  • Kuta Square
    6 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    25 min drive

Room options

View all photos for Deluxe Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Oceanfront

View from room

Deluxe Twin Room, Oceanfront

  • 27 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Balcony

Deluxe Twin Room, 2 Single Beds, Balcony

Deluxe Twin Room, 2 Single Beds, Balcony

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Oceanfront

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double Room, Oceanfront

  • 27 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony

Deluxe Double Room, 1 Double Bed, Balcony

Deluxe Double Room, 1 Double Bed, Balcony

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, 2 Single Beds, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double Room, 1 Double Bed, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Mercure Kuta Bali

Beach fun in outdoor pool, near Beachwalk Shopping Center
At Mercure Kuta Bali, hit the nearby beach, dine onsite at Alang-Alang Restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Mercure Kuta Bali offers 130 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include massages.
Our customers tell us they can't get enough of the helpful staff at Mercure Kuta Bali. During your stay, you're just a quick walk from Kuta Beach. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Enjoy ocean views while dining at Alang-Alang Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Kuta Beach and 7 minutes by foot from Beachwalk Shopping Center
  • Airport and local-area shuttle service available for a fee
Mercure Kuta Bali offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, spa services, and a library are also featured at the business-friendly Mercure Kuta Bali. An airport shuttle (available on request) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Kuta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Alang-Alang Restaurant - Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available.
Lotus Lobby Bar - Onsite bar. Open daily.
Sunset Pool Bar - This bar overlooks the ocean. Open daily.
Room service is available.

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 8 AM to 9 PM
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 20 for adults and USD 15 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Alang-Alang Restaurant
  • Lotus Lobby Bar
  • Sunset Pool Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Kuta Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 32.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 37 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 35 per stay
  • Rollaway bed fee: USD 32.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Kuta Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Hotel Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali Hotel
Mercure Kuta Bali Hotel Kuta
Mercure Bali Hotel
Mercure Bali

Mercure Kuta Bali Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 245 out of 678 reviews" "
Rating 8 - Good. 263 out of 678 reviews" "
Rating 6 - Okay. 112 out of 678 reviews" "
Rating 4 - Poor. 45 out of 678 reviews" "
Rating 2 - Terrible. 13 out of 678 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Shukuntila

Travelled with group
Small getaway
Location amazing...walking over to beach...eateries....shopping ...massages. Apart from all gd breakfast was just ok...nothing to shout out Spa svc when booking and amazing room with beach front view...perfect tubs but massues svc was zero...armatures and doesnt seem professional. We pay high price . Hope they can get professional massues. Besides all gd ..pool fantastic with majestic view of Kuta
Stayed 1 night in Sep 2024

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy safe was friendly
Stayed 1 night in Sep 2024

8/10 Good

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Khadiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach
Stayed 4 nights in Aug 2024

10/10 Excellent

Jon, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with great dining options close by and Beachside Shopping centre just a 5min walk away. Nice pool area with fantastic viewing area to watch the Kuta sunsets.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tayler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location close to everything. Amazing beach views the infinity pool was the highlight. Definitely be staying here again.
Stayed 6 nights in Jul 2024

8/10 Good

Art

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all of them.
Stayed 7 nights in Aug 2024

8/10 Good

basel

Travelled with family
Liked: Room comfort
Stayed 8 nights in Jul 2024

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms facing the beach get noisy at night but also get a great sunset view at night. Good location right in the middle of Kyra and on the water.
Stayed 1 night in Jul 2024

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach. & Kuta area, great pool & leaisure area
Stayed 6 nights in Jun 2024

8/10 Good

Ivan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, beach front hotel
Stayed 3 nights in Jun 2024

6/10 Okay

jubayir

Stayed 3 nights in May 2024

10/10 Excellent

Rinto Florende

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling a little run down but still in great condition. The location is super convenient.
Stayed 7 nights in May 2024

8/10 Good

Joshua Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach mall in walking distance along with lots of shops
Stayed 14 nights in Feb 2024

8/10 Good

James

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice location for people who want to access the beach and interact with locals. Food and Room Services: They deliver the food on time, very respectful, a little pricey compared to previous hotels I’ve stayed. But overall amazing service with no negatives. Cleaning: The highlight of my stay is the daily cleaning and change of sheets, toiletries supplied on a daily basis, and guest services attendants being very respectful and meticulous. 10/10. Front Desk: A little negative for the front desk staff; they are overly inquisitive and don’t inform you when food or an item arrives for you—they leave it there until you call to check. Also, they sometimes point at you, whisper to each other, and laugh which is quite rude, a bit too loud for my liking when communicating with patrons. I have to point out that I only saw this behavior with specific staff and made it a point to know their names but wouldn’t put it here. There was only one lady who was very professional; she has braces on her teeth. Overall, an amazing hotel. I would book again for my next travel but hope the hotel management can speak to the ladies at the front desk.
Stayed 5 nights in Mar 2024

10/10 Excellent

Winchelle Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and always smiling. Great location on beachfront and many dinner options in walking distance.
Stayed 7 nights in Feb 2024

8/10 Good

HENRY

Stayed 3 nights in Feb 2024

10/10 Excellent

Shalini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel was great. A lot of dining and shopping options. Rooms were ok as well.
Stayed 4 nights in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Helpful staff
Helpful staff. Great location. Walkable to everything. Great beach view. Random fireworks at the beach was a plus.
Stayed 4 nights in Jan 2024

10/10 Excellent

Carmela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The infinity pool overlooking the ocean was amazing
Stayed 7 nights in Dec 2023

10/10 Excellent

Edward Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee was super friendly, helpful, and attentive to my every request. I will indeed stay here again.
Stayed 12 nights in Nov 2023

4/10 Poor

Karen

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were lovely but property and grounds need updating,room was very small as was the balcony,could only fit one person and chair out there.Air conditioning was not working very well and the fridge was not even cold,best part of the resort was the location
Stayed 7 nights in Oct 2023

6/10 Okay

Tammy

Liked: Staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

Hugo

Stayed 3 nights in Sep 2023