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The Waterfront Hotel

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Waterfront Hotel

Indoor pool
Premium bedding, minibar, in-room safe, desk
Exterior
Front of property – evening/night
Poolside bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
68, Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000
  • Plaza Merdeka
    1 min walk
  • Kuching Waterfront
    5 min walk
  • SCR Xpress
    1 min walk
  • Kuching (KCH-Kuching Intl.)
    20 min drive

Room options

View all photos for Junior King Suite (Compound View)

Premium bedding, minibar, in-room safe, desk

Junior King Suite (Compound View)

  • 4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin (City View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (City View)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Floor King Suite

Premium bedding, minibar, in-room safe, desk

Club Floor King Suite

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin (Compound View)

  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Family (Compound View)

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier King (River View)

Premier King (River View)

Premier King (River View)

  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family (City View)

Premium bedding, minibar, in-room safe, desk

Premier Family (City View)

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Premier 2 Bedroom Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier 2 Bedroom Suite (River View)

  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier Twin (River View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (River View)

  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King (City View)

Premium bedding, minibar, in-room safe, desk

Premier King (City View)

  • 3 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Waterfront Premier King Suite (River View)

Waterfront Premier King Suite (River View)

Waterfront Premier King Suite (River View)

  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Floor Family (City View)

Premium bedding, minibar, in-room safe, desk

Club Floor Family (City View)

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Floor Twin

Club Floor Twin

Club Floor Twin

  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Floor King

Club Floor King

Club Floor King

  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Suite (City View)

Premium bedding, minibar, in-room safe, desk

Premier King Suite (City View)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Floor 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Club Floor 2 Bedroom Suite

  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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Exterior

Pullman Kuching

Pool
Hot tub
Spa
Kids pool
4.1 out of 5, Very good, (1000)
The price is €75
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Pullman Kuching

About this property

The Waterfront Hotel

Central Kuching hotel connected to a shopping center, steps from Plaza Merdeka
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
The Waterfront Hotel offers 208 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Waterfront Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Plaza Merdeka. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Plaza Merdeka and 5 minutes by foot from Kuching Waterfront
  • Airport shuttle service available for a fee
The Waterfront Hotel offers its guests a children's pool, an indoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. The business-friendly The Waterfront Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

This 4-star Kuching hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Cafe Via Mare - This café serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 8 AM to 8 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 65 for adults and MYR 45 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Via Mare

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Waterfront Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 45 for children
  • Airport shuttle fee: MYR 15 per person (one way)
  • Airport shuttle fee per child: MYR 15 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
The Waterfront Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching

The Waterfront Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 297 out of 559 reviews" "
Rating 8 - Good. 203 out of 559 reviews" "
Rating 6 - Okay. 43 out of 559 reviews" "
Rating 4 - Poor. 11 out of 559 reviews" "
Rating 2 - Terrible. 5 out of 559 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff. Convenient to shopping and sights. Nice view too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gail, Warwick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the convenience to the Sarawak Waterfront. Lots of eateries and cafes. We were on the executive floor which includes a light breakfast and High Tea, for us it was more private and quiet with a wonderful view of the Sarawak River. The staff are all very attentive. What didn’t I like! You have a Nespresso coffee machine in the room but you only get four capsules on arrival. If you want some daily you have to pay for them. Never have I been to a hotel that includes a Nespresso machine and you don’t get daily espresso capsules. For me this was disappointing. The gym needs attention as the aircon doesn’t work well and some of the equipment needs updating.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We stayed on the club floor - exquisite service. The breakfast was vast and delicious, the location was as central as you can get, and being attached to the mall was really cool!! I would definitely recommend this hotel !!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lay Hoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan and kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. They can’t do enough for you .
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Chung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay experience here. A 15min drive from the airport RM38. The hotel is conjoined to the multi level mall/shopping complex complete with food court, supermarket and many shopping opportunities, also an infinity pool. At night I enjoyed the river light show from my room which went for about 20mins Friday & Saturday. Staff were amazing! Spoke fluent English & extremely helpful. Definitely recommend
Stayed 2 nights in Jul 2024

6/10 Okay

Josie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel attached to shopping mall. Walking distance to river.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel near the promenade and the pedestrian bridge over the river, which makes it extremely convenient for visiting sites on the opposite bank. Near museums, historic sites, boat tours. Adjacent to a shopping mall with a food court. Large, comfortable room. The river view from our room was absolutely stunning! Nice breakfast buffet with occasional live music performances. Highly recommend!
Stayed 3 nights in Jun 2024

6/10 Okay

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location above the shopping mall, extremely walkable and felt safe. Staff were helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 4 nights in Mar 2024

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Near the waterfront and chinatown. Located with a large shopping center. Breakfast good with great variety.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mahmud, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: 1) The hotel is link to Plaza Merdeka Shopping Mall. (Go down the hotel lift it's at G Level or LG Level.) Plaza Merdeka has good food at Level 4, food court inclusive other restaurants. 2) It's a walking distance 3-5 mins to Hana Bridge. 3) You can look for souvenir at the nearby Jln Main Bazaar, also about 4-5 mins walk. It has a whole stretch of shops along that area. 4) Don't forget to purchase Kek Lapis at "Kek Lapis Mama Su. Shop " It's well recognize among the locals. 4) India Street is also nearby about 3-4 mins walk. Just behind the hotel. (You can purchase souvenirs at this area.) 5) The hotel using an advance system for the communication between hotel staff and hotel guest. Cons: 1) The digital button to activate the hotel room "Do not disturb, Bell, Make up room, was faulty. Unable to resolve by the Maintenance. (So I have to use the manual tagger indicating "Do not disturb."
Stayed 3 nights in Jun 2024

10/10 Excellent

Pamela, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Yark Khwee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Carpenter Street and the Riverside. Convenient location. Provide lemon water and coffee/tea plus cookies at lobby whole day is a plus.
Stayed 3 nights in Jun 2024

10/10 Excellent

Soon Chye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel each time I visit Kuching.
Stayed 4 nights in May 2024

10/10 Excellent

York Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Waterfront is a fantastic hotel in a brilliant location. Our room (as many others) had a wonderful view across the river to the golden roofed Sarawak State Assembly building and the Astana Palace and entertained us with a fabulous water fountain and light show every evening. The staff were brilliant, so friendly and helpful. We loved the hotel and Kuching. The only thing we didn’t like was the toilet seat, which was not of a quality to match everything else about the hotel. Overall, we would certainly recommend it.
Stayed 4 nights in Apr 2024

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all really friendly and helpful. The location is perfect for sight seeing, good restaurants close by and museums. The view across the river is fabulous.
Stayed 4 nights in Apr 2024

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good, friendly and helpful staff. Good location. Some rooms need updating, wish there was plug-ins in bathroom.
Stayed 2 nights in Apr 2024