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Swiss Garden Resort Residences Kuantan

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Swiss Garden Resort Residences Kuantan

Exterior
Waterslide
Outdoor pool
Point of interest
Outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Housekeeping
  • Free WiFi
  • Laundry

Explore the area

Map
Jalan Kuantan-Kemaman, Mukim Sungai Karang, Kuantan, Pahang, 26100
  • Bukit Jelutung
    10 min walk
  • Natural Batik Factory
    17 min walk
  • Teluk Cempedak Beach
    13 min drive
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    39 min drive

Room options

About this property

Swiss Garden Resort Residences Kuantan

Family fun on the beach, with free water park, near Natural Batik Factory
At Swiss Garden Resort Residences Kuantan, hit the beach, relax by an outdoor pool, or spend the day at a complimentary water park.
Swiss Garden Resort Residences Kuantan offers 105 air-conditioned accommodations with safes and complimentary bottled water. Accommodations at this 4-star hotel have kitchens with refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Swiss Garden Resort Residences Kuantan, you'll be within walking distance of Natural Batik Factory. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Just a 2-minute drive from Natural Batik Factory and 13 minutes from Taman Teruntum Mini Zoo
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Swiss Garden Resort Residences Kuantan offers its guests a complimentary water park, a waterslide, and an outdoor pool. An airport shuttle (available 24 hours) is available for a fee. A fitness center, a sauna, and a terrace are also featured at the family-friendly Swiss Garden Resort Residences Kuantan. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kuantan hotel.

Swiss Garden Resort Residences Kuantan has a restaurant on site.

Languages

Chinese (Cantonese), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant

Things to do

  • Bike rentals
  • Fitness centre
  • Free water park access
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Free water park access
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Fridge
  • Soundproofed rooms
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss Garden Resort Residences Kuantan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 120 per vehicle (one way)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Swiss Garden Resort Residences Kuantan offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Swiss Garden Resort Residences Kuantan
Swiss Garden Resort Residences
Swiss Garden Residences Kuantan
Swiss Garn Resort Resinces
Swiss Residences Kuantan
Swiss Garden Resort Residences Kuantan Hotel
Swiss Garden Resort Residences Kuantan Kuantan
Swiss Garden Resort Residences Kuantan Hotel Kuantan

Swiss Garden Resort Residences Kuantan Reviews

Reviews

6.8
Rating 10 - Excellent. 12 out of 86 reviews" "
Rating 8 - Good. 30 out of 86 reviews" "
Rating 6 - Okay. 25 out of 86 reviews" "
Rating 4 - Poor. 13 out of 86 reviews" "
Rating 2 - Terrible. 6 out of 86 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Very comfy. Suitable for family. Very popular seafront. Enjoyed the stay.
Stayed 1 night in Nov 2020

6/10 Okay

idris

Stayed 1 night in Oct 2020

10/10 Excellent

NORZID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Wan nurin adlina

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The swimming pool awesome ! My family enjoyed at the swimming pool..i gave 5 star .. But the corridor too dirty ...had many cigarettes at corridor.. toilet also smelly . The room so comfortable n large for family with 4 person stayed...i like the room..the refrigerator also huge... I think i will come again to swiss garden residence for next holidays...
Stayed 1 night in Sep 2020

6/10 Okay

ina, KL

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
no turn down service to replace towel and amenities
Stayed 2 nights in Sep 2020

6/10 Okay

Aminul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My room not at the beach... So i cannot see the beach from my room... Dissapointed
Stayed 1 night in Aug 2020

8/10 Good

Janet, Kuala Lumpur

Travelled with family
Overall it’s ok. Basic, clean n tidy. Nice view with water park. Adjacent to beach. For this price can’t ask for more.
Stayed 1 night in Aug 2020

6/10 Okay

Azmidi

Stayed 1 night in Jul 2020

8/10 Good

Al-Adawiyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best
Stayed 1 night in Jul 2020

8/10 Good

ANDREW

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

mariam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with superb beach view.
stay was superb , Quiet and peaceful and near to the beach.
Stayed 2 nights in Feb 2020

8/10 Good

roz haniza

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

NICOLE

Travelled with partner
Disliked: Property conditions & facilities
the sofa in the residence seems dirty, the toilet light are too dark. Bowls have dirty stain on it.
Stayed 1 night in Nov 2019

6/10 Okay

M., Kelantan

Travelled with family and small children
Liked: Cleanliness
To add more facility
Stayed 1 night in Nov 2019

4/10 Poor

Tengku

Good stay but inaccurate address
Stay was ok, but Hotels.com was plain wrong on its location. Its 1 km off from the map shown!
Stayed 2 nights in Jun 2019

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Dinesh Kumar

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Khairunisah Mohd

Disliked: Cleanliness, staff & service
Disappointed
Facility is new. Pool was good, beach clean. Room was not cleaned on second day, just gv new towels. Dust was visible at TV cabinet.
Stayed 2 nights in Apr 2019

8/10 Good

Mohd

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene and peaceful environment and this hotel have their own beachside.
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it. Filthy water park.
I personally wouldn’t come here again. I went there as the mini theme park looks amazing in the picture. But the pool actually very poorly maintained. It was dirty even in the morning. You can see and feel all the black moss floating around esp in the kids pool. Super disgusting. There are some pool tiles that already broken, and the surface was slimy like they have not clean it since they first build it. Breakfast is another story. I paid the room with breakfast but ended up walking across the street instead. Immediately after opening the breakfast lounge door, the smell of dirty kitchen piercing my nose. We were the 1st to arrive as the girl there still setting the buffet up. No greeting, no smile, poor service. The turkey ham were yellowish in color and the counter top, where the juices sits was slimey with leftover juice from last night I think. The smell in the restaurant itself just kills my appetite totally. So we left. I am glad I didn’t stay over 1 night. It was unbearable. Room was small with 2 bar wifi connection. Please do not over advertise the room by saying “Premier Family Suites”. Nothing premier about the room and it is definitely not a suite. Please change the room category to just 2 bedroom apartment. Overall the hotel is just filthy. Poorly maintained, poor service and this is the 1st hotel that I regretted staying this year.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Clean & tidy.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Rafidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

nurhidayah

Disliked: Cleanliness, staff & service, property conditions & facilities
the food was bad
Stayed 2 nights in Mar 2019

6/10 Okay

Vinceton

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2019