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Windmill Upon Hills Genting Highlands

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Windmill Upon Hills Genting Highlands

Executive Suite, 3 Bedrooms, Balcony | Balcony view
Royal Suite, 2 Bedrooms, Balcony | Living area
Executive Suite, 3 Bedrooms, Balcony
Front of property
Outdoor pool, pool loungers

Reviews

5.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Free WiFi
  • Parking included

Explore the area

Map
JALAN PERMAI, GENTING PERMAI AVENUE, Genting Highlands, 69000
  • Happy Bee Farm & Insect World
    9 min walk
  • 美佳大飯店Mega Restaurant
    1 min walk
  • Serendah Station
    53 min drive
  • Genting (GTB-Genting Heliport)
    19 min walk

Room options

View all photos for Premier Suite, 2 Bedrooms, Balcony

Premier Suite, 2 Bedrooms, Balcony | Living area

Premier Suite, 2 Bedrooms, Balcony

  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Suite, 2 Bedrooms, Balcony

Deluxe Suite, 2 Bedrooms, Balcony | Bathroom

Deluxe Suite, 2 Bedrooms, Balcony

  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Suite, 3 Bedrooms, Balcony

Executive Suite, 3 Bedrooms, Balcony

Executive Suite, 3 Bedrooms, Balcony

  • 125 sq m
  • Sleeps 8
  • 3 Queen Beds

View all photos for Executive Suite, 2 Bedrooms, Balcony

Executive Suite, 2 Bedrooms, Balcony | Living area

Executive Suite, 2 Bedrooms, Balcony

  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premier Suite, 1 Bedroom, Balcony

Premier Suite, 1 Bedroom, Balcony | Living area

Premier Suite, 1 Bedroom, Balcony

  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Suite, 2 Bedrooms, Balcony

Royal Suite, 2 Bedrooms, Balcony | Living area

Royal Suite, 2 Bedrooms, Balcony

  • 76 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Front of property – evening/night

Geo38 Premier Suites Genting Highlands

Pool
Kitchen
Washer
Dryer
4.0 out of 5, Very good, (150)
The price is €41
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Geo38 Premier Suites Genting Highlands

About this property

Windmill Upon Hills Genting Highlands

Family-friendly hotel with a fitness center and a sauna
Along with an outdoor pool, this hotel has a fitness center and a sauna. Self parking is free. Additionally, a rooftop terrace, a children's pool, and a garden are onsite.
Windmill Upon Hills Genting Highlands offers 30 accommodations with washers/dryers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. This Genting Highlands hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Windmill Upon Hills Genting Highlands, you're just a quick walk from Happy Bee Farm & Insect World. Features include free self parking, plus an outdoor pool and a gym.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a multilingual staff and a rooftop deck
  • Onsite recreation includes a gym, a sauna, and a playground
  • Just a 1-minute drive from Happy Bee Farm & Insect World and 7 minutes from Genting Highlands Premium Outlets
Windmill Upon Hills Genting Highlands offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. A rooftop terrace, multilingual staff, and a garden are also featured at the family-friendly Windmill Upon Hills Genting Highlands. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Genting Highlands hotel.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free secured self-parking on site

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground
  • Washer/dryer

Guest services

  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laundry detergent
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Geo38 Residence Genting Highlands, located across from the property]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200 per accommodation, per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Geo38 Residence Genting Highlands, located across from the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Windmill Upon Hills Genting Highlands Hotel
Windmill Upon Hills Genting Highlands Genting Highlands
Windmill Upon Hills Genting Highlands Hotel Genting Highlands

Windmill Upon Hills Genting Highlands Reviews

Reviews

5.8
Rating 10 - Excellent. 6 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 7 out of 30 reviews" "
Rating 2 - Terrible. 6 out of 30 reviews" "

7.0/10

Cleanliness

5.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about it. I get everything as described with the mountains view. Close to walking distance for places we wanted to go like food, massage etc. Nice n clean. We weren’t able to check in any earlier than 3pm, but they held our luggages so was ok. We went shopping and came back at 5pm to check in. The office for check in was quite a walk too that would be the only downfall. Not check in at the hotel building. But ok for us. Was just tired. Ok overall..love the hotel n space itself. Fans ok, no AC.
Stayed 1 night in Jul 2024

8/10 Good

June

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent checkup procedure
Stayed 1 night in Feb 2024

6/10 Okay

Elaine

Travelled with family
Disliked: Property conditions & facilities
It’s Abit confusing to get into the unit, not a clear direction and took us awhile to find the place. Also, one of the bathroom sink are clot and the dryer on the washing machine are not working. They should at least put a note and telling customer, it’s only for washing and the dryer are not working. We end up have to go home with all the wet cloths. Very disappointed.
Stayed 1 night in Dec 2023

4/10 Poor

Wee Boon

Stayed 1 night in Dec 2023

10/10 Excellent

MR

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Oct 2023

6/10 Okay

KelleeHope

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The photos make this property look amazing and it is, but lots of things make this inconvenient. It seems Windmill upon hills is the residences of the Swiss Garden hotel, with no assistance from the hotel it self. Checkin was across the road at Geo38 and when they say checkin is at 3pm, they mean it. Not 1 minute early! Limited amenities in room - no tea/coffee, no spare towels or toilet paper. No access to pool towels. Accessing the building was very difficult, we had to go through a carpark and navigate the lifts with hard to use access keys. There was no help, we are travellers from another country and wanted help to get taxis - it made our stay exhausting. The Royal Suite was lovely but if I was to stay again in Genting, I would stay at Resort World.
Stayed 2 nights in Sep 2023

2/10 Terrible

LAI YEE

Never go for offer price , the picture is not the actual property. U have to pay for carpark & juz a room not a studio. Even not provide u aircond in the room
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Not as promised
Check-in is a nightmare: collect the keys from one place and go to another building! Only one key is available, which is problematic considering the fact that you need the keycard to activate the lift! Everything in the suit is basic (the shower drain was clogged!)
Stayed 3 nights in Aug 2023

2/10 Terrible

Nilmini

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well below standard. Upon arrival we were told to travel to another hotel for check-in. We also paid an extra 100RM for early check in as we have two small children. Parking was inconvenient. The Duplex had no aircon except for one room. The curtains were all ripped. The bathrooms were really inadequate. Mostly they were very smelly. This apartment was an Airbnb which we didn’t realise. We though it was part of the Swiss Garden Hotel. Very misleading. Well below the luxury we were expecting. Staff were unhappy and miserable. Remote control for TV didn’t work. After pulling out the second bed in the bedroom downstairs you could shut the door. Overall very disappointing. We immediately checked out again and left. I would never stay here again. Incredibly inconvenient place.

4/10 Poor

Poh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dusty, clogged basin, stained bedsheet
Stayed 1 night in Oct 2022

10/10 Excellent

Nik Faizal

Travelled with group
Liked: Cleanliness, room comfort
NICE PLACE TO STAY ! Amazing view from pool !
Holiday with my friends for 2 days. We are happy and like the apartment.( just wish get the higher floor For Nice view . Love the pool area … amazing view! Thank you ! Will come back for sure !
Stayed 2 nights in Sep 2022

2/10 Terrible

Bee tin

Liked: Cleanliness
Disliked: Room comfort
Manage expections - it’s going to be bad
The room we have does not have privacy. It’s like an apartment split into 2 rooms. The one I have is without tv, fridge. We can hear what next door is doing. They can also see us thru their balcony. There’s little to do. Except to head out and have meals. The parking needs to pay. The check-in is horrible. I have to process myself at another location. I was confused with the check-in as there’s mutiple check-in counters at different locations managed by different management. I do not recommend staying there.
Stayed 2 nights in Aug 2022

4/10 Poor

Suresh

Travelled with partner
Disliked: Amenities
It is not a very accessible location to local food etc. Waiting for grab can be up to 1hr if you want to go up to Genting. My suggestion pay abit more and book hotel in Genting itself because the amount of Grab you take around, might as well pay to stay at Genting itself.. Won't visit again.
Stayed 3 nights in Aug 2022

6/10 Okay

Amir

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The check in/out is literally at a ten minutes walk from the residence. Imagine walking with your children and luggage/crossing roads with them. I had to make two rounds which made matters worse for me. Anyhow the staff was very kind and the accommodation itself was clean and decent.
Stayed 1 night in Aug 2022

6/10 Okay

DANIAL

Travelled with partner
I would suggest to not the put a hanging lamp inside the bedroom. This is because, the lamp keep hitting the wall when we open the fan. And it would be nice if they can put the aircond inside the bedroom. And also, please provide the iron board since the unit have iron. We pay for quite a high price for the unit, but there's no complimentary for drinks. At least 3in1 sachet.
Stayed 2 nights in Aug 2022

10/10 Excellent

Yap

Liked: Cleanliness, property conditions & facilities
Comfortable stay
Stayed 2 nights in May 2022

4/10 Poor

Chua

Stayed 1 night in May 2022

8/10 Good

Yee wooi

Stayed 1 night in Apr 2022

6/10 Okay

Zulkhairi

Travelled with family
No air condition Noisy nearby Construction
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Clean, new, comfortable unit with complete cooking facilities. Balcony with nice view too. The main problem with this premises is the lift, long waiting especially during peak hour. As we booked 2 units, already emailed in before hand to arrange the 2 units near to each other at same floor. Upon check in, they don't have available units, we are staying at different floors. The lift make the situation worse. The staff apologetic.
Stayed 2 nights in Feb 2022

4/10 Poor

May Leng

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Dec 2021

8/10 Good

UZAIR

Travelled with group
Liked: Cleanliness, room comfort
recommended for everyone
Just stay 1 night , overall very nice place, suitable for overyone , clean environment and the house equipment very usefull.
Stayed 1 night in Dec 2021

10/10 Excellent

may kuen

Stayed 2 nights in Nov 2021

2/10 Terrible

Liew

Travelled with family
Disliked: Cleanliness
Not worth to stay
Stayed 1 night in Jun 2020