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The Gardens – A St. Giles Hotel & Residences

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Gardens – A St. Giles Hotel & Residences

Exterior
Outdoor pool, pool loungers
Premium bedding, down duvets, in-room safe, desk
Outdoor pool, pool loungers
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200
  • The Gardens Mall
    2 min walk
  • Mid Valley Megamall
    9 min walk
  • Kuala Lumpur Sentral
    5 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Room options

View all photos for Suite, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, City View

  • 79.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, City View

  • 79.3 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom - Residences

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Two Bedroom - Residences

  • 115.7 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for Suite, 2 Double Beds, City View

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Suite, 2 Double Beds, City View

  • 115.7 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 36.4 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

  • 36.4 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, City View

  • 36.4 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property
St. Giles Boulevard Hotel
Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (458)
The price is €85
for 1 night
includes taxes & fees
5 Dec - 6 Dec
St. Giles Boulevard Hotel

About this property

The Gardens – A St. Giles Hotel & Residences

Luxury hotel with a fitness center connected to the convention center in Kuala Lumpur
Along with an outdoor pool, this hotel has a fitness center and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
The Gardens – A St. Giles Hotel & Residences offers 647 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Gardens – A St. Giles Hotel & Residences. During your stay, you'll be connected to the convention center, and just a quick walk from Mid Valley Megamall. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and 9 meeting rooms
  • Onsite recreation includes a gym
  • Guests speak favorably about the location and the proximity to shopping
  • Steps from Mid Valley Megamall and a 3-minute drive from University of Malaya
The Gardens – A St. Giles Hotel & Residences offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A business center and 9 meeting rooms are available. Event space at this hotel measures 6997 square feet (650 square meters) and includes a conference center. The luxury The Gardens – A St. Giles Hotel & Residences also features concierge services, a front-desk safe, and a porter. Parking is available for a fee.
For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 5 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 29 per person

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (6997 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Couples dining
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Romance packages available
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Gardens – A St. Giles Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 116.60 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 29 per person
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 116.60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Gardens St. Giles Hotel Kuala Lumpur
Gardens St. Giles Hotel
Gardens St. Giles Kuala Lumpur
The Gardens – A St. Giles Hotel Residences
The Gardens – A St. Giles Hotel & Residences Hotel
The Gardens – A St. Giles Hotel & Residences Kuala Lumpur
The Gardens – A St. Giles Hotel & Residences Hotel Kuala Lumpur

The Gardens – A St. Giles Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 295 out of 639 reviews" "
Rating 8 - Good. 242 out of 639 reviews" "
Rating 6 - Okay. 57 out of 639 reviews" "
Rating 4 - Poor. 33 out of 639 reviews" "
Rating 2 - Terrible. 12 out of 639 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Evelyn

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Mili

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Aug 2024

10/10 Excellent

KARL, Wrightsville Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Aug 2024

10/10 Excellent

KARL, Wrightsville Beach

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Mili

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ok..
Stayed 4 nights in Aug 2024

10/10 Excellent

Chee Wai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location on top of malls and near LRT
I’ve stayed here many times and it’s still about the location. The hotel is still in good condition, room is big, largely well-maintained and clean. Good deal thru Hotels.com, will continue to use this site to book if prices are competitive!
Stayed 4 nights in Aug 2024

10/10 Excellent

Shiwei Aurelia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Hovman Bock Poh, Singapore

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was waiting in line, (long queue) to check in after a long drive. Tried to go to the toilet but staff at toilet insisted to see toilet pass (which means I had to queue) or show show hotel access card or pay 5 ringgit to use. So I had to go back and queue. Never have I encountered such a strange , in convenient rule which spoilt the first experience of a stay. The property is fantastic, highly recommended for all other aspects.
Stayed 1 night in Aug 2024

10/10 Excellent

Sherry

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

10/10 Excellent

Jasmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly accommodative service support staff. Even offered to book grab for me to the airport.
Stayed 3 nights in Jul 2024

6/10 Okay

Haridas

The room allotted was smaller than the usual and required maintenance. The staff were not as welcoming as on previous stays.
Stayed 2 nights in Jul 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception
Check in was a breeze. Great service
Stayed 1 night in Jul 2024

10/10 Excellent

garson

Stayed 3 nights in Jul 2024

10/10 Excellent

garson

Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room condition is old and needs renovation/upgrading even though service is good. I booked 3 rooms as travelling with my family. TV & lighting in one of the room is not working properly. TV always hanged. We will not stay in the Gardens Hotel - not until it is renovated/upgraded as it is better to pay less and stay in the Boulevards Hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall and a lot of choices of local foods.
Stayed 1 night in Jul 2024

10/10 Excellent

garson

Stayed 4 nights in Jul 2024

10/10 Excellent

garson

Stayed 2 nights in Jul 2024

6/10 Okay

Weng Sum

Travelled with family and small children
Disliked: Staff & service
Worse than 3 star hotel service
Stayed 2 nights in Jul 2024

10/10 Excellent

vijay shankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Russel

Stayed 5 nights in Jun 2024

10/10 Excellent

Kylie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to mall. Hotel front desk staff Nick was kind enough to allow us to extend check out time as we were having some medical issues.
Stayed 1 night in Jun 2024

10/10 Excellent

Tomitsuka

Stayed 2 nights in Jun 2024