Sunway Resort Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunway Resort Hotel

Family Terrace
View from property
4 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Skiing

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping

Explore the area

Map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
  • Sunway Pyramid Convention Centre
    1 min walk
  • Pinnacle Sunway
    3 min walk
  • Sunway Pyramid Mall
    7 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    21 min drive

Room options

Family Fun Suite

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Wellness Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Bedroom, Business Lounge Access

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Business Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Sunway Grand Suite

  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

One-bedroom Pool Villa

  • 119 sq m
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Waterventure Terrace

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Terrace

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

  • 212 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Bedroom

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite, 1 Bedroom, Business Lounge Access, Executive Level

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sunway Resort Hotel

Luxury Petaling Jaya resort in Bandar Sunway with 4 restaurants
Along with 4 restaurants, this smoke-free resort has valet parking and 24-hour room service. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Sunway Resort Hotel offers 460 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Televisions come with digital channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the resort include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sunway Resort Hotel, you're just a quick walk from Sunway Pyramid Mall. Features include free WiFi in public areas, plus 4 restaurants and a business center.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at Gordon Ramsay Bar & Grill, a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the waterslide
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes archery
  • 11 minutes by car from Bukit Jalil National Stadium and 11 minutes from Mid Valley Megamall
  • Airport shuttle service available for a fee
There are 4 restaurants on site. WiFi and wired Internet are free in public spaces. A business center, meeting rooms, and limo/town car service are available. An airport shuttle (available on request) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Sunway Resort Hotel. Parking is available for a fee. A complete renovation of Sunway Resort Hotel was completed in December 2020.

This 4.5-star Petaling Jaya resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Gordon Ramsay Bar & Grill - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Black Tap Craft Burgers & - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Sunset Terrace - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Linkway Café - This café serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, Malay

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per day)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 130.00 for adults and MYR 65.00 for children
  • 4 restaurants
  • 24-hour room service

Restaurants on site

  • Gordon Ramsay Bar & Grill
  • Black Tap Craft Burgers &
  • Sunset Terrace
  • Linkway Café

Things to do

  • Archery
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 89
  • Tile flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Renovated entire property – December 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Resort Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 130.00 for adults and MYR 65.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sunway Resort Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card shown at check-in must be the same card used to book the reservation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sunway Petaling Jaya
Sunway Hotel Petaling Jaya
Sunway Resort Hotel Petaling Jaya
Sunway Resort Hotel And Spa
Sunway Resort Hotel
Sunway Resort Hotel Spa
Sunway Hotel Petaling Jaya
Sunway Resort Petaling Jaya
Sunway Resort
Sunway Resort Hotel Spa
Sunway Resort Hotel Resort
Sunway Resort Hotel Petaling Jaya
Sunway Resort Hotel Resort Petaling Jaya

Sunway Resort Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1017 reviews" "
Rating 8 - Good. 323 out of 1017 reviews" "
Rating 6 - Okay. 101 out of 1017 reviews" "
Rating 4 - Poor. 31 out of 1017 reviews" "
Rating 2 - Terrible. 28 out of 1017 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Suresh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They got my booking of 2 rooms wrong and promised to to rectify by next day 2pm. We waited till 5.30pm and no one was bothered till we went to counter and asked. Then it was done. Staff attitude is bad. Mostly most staff missing when you look for them.
Stayed 3 nights in Aug 2024

10/10 Excellent

nofal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

nofal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing
Amazing terrace with access to the pool area!
Stayed 4 nights in Jun 2024

10/10 Excellent

Hattan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaizing
Amaizing hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 5 nights. It was a relaxing break. Love that hotel guests have direct access to Sunway lagoon. Will come back again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, amenities
Nice place
Stayed 2 nights in Jun 2024

8/10 Good

Jayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a family holiday
Stayed 1 night in Jun 2024

10/10 Excellent

Suresh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all aspects
Stayed 1 night in Jun 2024

4/10 Poor

Maria

Stayed 6 nights in May 2024

10/10 Excellent

Nur Ain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 2 day stay
Stayed 2 nights in May 2024

10/10 Excellent

Miku

Stayed 1 night in Apr 2024

10/10 Excellent

Latifah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, close to amenities. Kids liking the water venture area.
Stayed 2 nights in Apr 2024

10/10 Excellent

Haritheran Ng

Stayed 1 night in Apr 2024

10/10 Excellent

Chunlin

Stayed 1 night in Apr 2024

10/10 Excellent

TINGCHUN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in beat experience
Stayed 1 night in Mar 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room floor abit sticky .. but overall is perfect! Can’t wait to go again! My kid love this place too..
Stayed 2 nights in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Moon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the waterventure room. Direct access to the pool. Family friendly resort
Stayed 2 nights in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

AI GIN

Nice and clean hotel connected to the mall and the Sunway lagoon
Stayed 1 night in Feb 2024

10/10 Excellent

Abdullah

Stayed 4 nights in Jan 2024

10/10 Excellent

T Chzin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ronald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One stop holiday. No need to go out of the area. Everything was top notch. Cleanliness, Hospitality, Amenities, Service, Shopping, Activities and more. Love it. Coming back soon. Thanks to the team.
Stayed 4 nights in Dec 2023

10/10 Excellent

nofal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Nov 2023