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Sheraton Petaling Jaya Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Petaling Jaya Hotel

Exterior
Outdoor pool
Outdoor pool
City view
Frette Italian sheets, premium bedding, down duvets, minibar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
Jalan Utara C, Petaling Jaya, Selangor, 46200
  • University of Malaya
    13 min walk
  • University Malaya Medical Centre
    16 min walk
  • Mid Valley Megamall
    6 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    14 min drive

Room options

View all photos for Room, 2 Single Beds, Non Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Single Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Single Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Club Room, 2 Single Beds, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Non Smoking

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Club Suite, 1 Bedroom, Non Smoking

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

  • 118 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Presidential Suite, 1 Bedroom, Non Smoking

  • 160 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hilton Petaling Jaya

Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1000)
The price is €88
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hilton Petaling Jaya

About this property

Sheraton Petaling Jaya Hotel

Luxury hotel with 3 restaurants and bars
3 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Sheraton Petaling Jaya Hotel offers 253 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch LED televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Petaling Jaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sheraton Petaling Jaya Hotel, you'll be within walking distance of University of Malaya. Enjoy features like free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Enjoy international cuisine at Chime Lounge, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by car from Petaling Street and 10 minutes from Merdeka Square
Sheraton Petaling Jaya Hotel offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center, 14 meeting rooms, and limo/town car service are available. Event space at this hotel measures 12670 square feet (1177 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Sheraton Petaling Jaya Hotel. For a fee, parking is available.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Chime Lounge - This bar specializes in international cuisine and serves light fare only.
Link@Sheraton Café - This café specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Miyabi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 50 per day)
  • Valet parking on site (MYR 30 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 68 for adults and MYR 34 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Chime Lounge
  • Link@Sheraton Café
  • Feast
  • Yue
  • Miyabi

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12670 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Customers may be requested by the property to provide documentation of recent travel history (such as passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Petaling Jaya Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 80.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 68 for adults and MYR 34 for children
  • Self parking fee: MYR 50 per day
  • Valet parking fee: MYR 30 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and Touch 'n Go eWallet
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 7 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Petaling Jaya
Sheraton Petaling Jaya
Sheraton Petaling Jaya Hotel Hotel
Sheraton Petaling Jaya Hotel Petaling Jaya
Sheraton Petaling Jaya Hotel Hotel Petaling Jaya

Sheraton Petaling Jaya Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 160 out of 292 reviews" "
Rating 8 - Good. 93 out of 292 reviews" "
Rating 6 - Okay. 22 out of 292 reviews" "
Rating 4 - Poor. 11 out of 292 reviews" "
Rating 2 - Terrible. 6 out of 292 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chu-Beng, perth

Liked: Staff & service, property conditions & facilities
The breakfast was really good . Went all out to try to please me when i requested for mutarbak a local dish. The chef prepared the dish for me the next morning. Thank you. Really appreciate it.
Stayed 5 nights in Jul 2024

8/10 Good

Francisco

Stayed 2 nights in Jun 2024

2/10 Terrible

Jason

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Trap in Hotel
Everything is good however to have all lifts to be malfunctioned @ the same time, trapping us in the hotel and missing business appointments is a no go for me. This is the last time i will ever stay in this Sheration Hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Thomas, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were lovely! The rooftop bar and pool are fabulous, with great views. It is right next to a main freeway, which is convenient for transportation but not so great for air quality.
Stayed 3 nights in Apr 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a problem with the first room we were allocated and we were given an upgrade.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton PJ was excellent - as always. Spacious, spotless and comfortable rooms. Quality amenities were provided. Parking the rental car was a breeze. Check-in staff were professional and efficient. Gym facilities were great and were accompanied by a lovely view. Breakfast staff were friendly and attentive - thanks especially to Jo for making us feel so welcome! The hotel is in a good location if you're travelling by car around PJ and KL - really easy access to the Federal Highway. Thanks Sheraton for another enjoyable stay!
Stayed 3 nights in Apr 2024

8/10 Good

Aiga

Liked: Amenities
Ok
Stayed 5 nights in Mar 2024

10/10 Excellent

Martin J.

Stayed 4 nights in Feb 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easily some of the best service at this hotel. A little inconvenient to other locations in KL until you realise the MRT is a short walk across the street from the garage.
Stayed 4 nights in Feb 2024

10/10 Excellent

Sekhon Rajbans

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room n bed. Xining options very good
Stayed 1 night in Feb 2024

4/10 Poor

Joanne S, Singapore

Stayed 2 nights in Dec 2023

8/10 Good

Gay

Stayed 2 nights in Dec 2023

10/10 Excellent

Han keong

Stayed 2 nights in Dec 2023

10/10 Excellent

Chaeyun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
This hotel has excellent room conditions – very clean with comfortable bedding, a clean bathroom, and convenient sofas. The water pressure is good, and the hairdryer is powerful. The breakfast offers a variety of options, and it's pleasant to eat with fewer people around. The Teh Tarik at the entrance is genuinely delicious; among many I've tried, it's rich and tasty. Two downsides: Even when completely closing the windows, some wind-like noise is audible. I'm not sensitive to it, so I slept well. Also, when ordering Nasi Lemak and Fish & Chips through room service, the food took quite a long time to arrive, and the taste was disappointing. A colleague who ordered a sandwich also found it unappealing. It's puzzling why room service doesn't match the quality of the breakfast buffet. If you don't use room service, there's nothing to be disappointed about – it's a very good hotel.
Stayed 1 night in Nov 2023

6/10 Okay

Alan

Liked: Amenities, property conditions & facilities
I was disappointed with the standards at this Sheraton. A 5* hotel but there seems to be a lack of good management and thus a staff that lacked confidence and excellence. On a physical note, the use of sateen mix duvet covers instead of the usual 5* crisp cotton is a terrible idea! Sateen holds smells and is too warm for comfort, it also looks shabby quickly with nicks and snags. Several things in the room (club lounge access) didn't work ....TV channels, telephone, USB charge port etc. This is just simple maintenance and that is why I conclude it must be a management problem trickling down through to all staff. I tried to extend my 5night stay and was met with hostility and so I checked out. Very weird and unusual for a Sheraton!
Stayed 5 nights in Nov 2023

10/10 Excellent

STEPHENIE

Stayed 3 nights in Nov 2023

10/10 Excellent

Qin Quan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Yen Nie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and new and nice. Staff were helpful and friendly. Only downside was there's very limited shopping and food nearby.
Stayed 3 nights in Oct 2023

6/10 Okay

Meshell

Stayed 5 nights in Oct 2023

8/10 Good

Chan

Stayed 3 nights in Sep 2023

10/10 Excellent

ILANGOH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

4/10 Poor

Jinho

Business traveller
Stayed 13 nights in Aug 2023

2/10 Terrible

May Lin

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Staff attitude is bad and the lift is not operating with just 1 working vs 3
Stayed 3 nights in Aug 2023

6/10 Okay

Soon Huat

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Check in was terrible. Lift was down to 1 that is working on the 2nd day of the stay. Waited for for more than half an hour for a lift.
Stayed 3 nights in Aug 2023

10/10 Excellent

Vineet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023