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Mandarin Oriental, Kuala Lumpur

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, pool loungers
3 bars/lounges, cocktail bar
Royal Suite King Bed
Property grounds
3 bars/lounges, cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Kuala Lumpur Convention Centre
    ‪2 min walk‬
  • Suria KLCC Shopping Centre
    ‪3 min walk‬
  • Petronas Twin Towers
    ‪6 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Park View (Club Executive King)

Separate bathtub and shower, deep-soaking bathtub

Executive Room, 1 King Bed, Park View (Club Executive King)

8.8 out of 10
Excellent
(3 reviews)
  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Park View

Separate bathtub and shower, deep-soaking bathtub

Executive Room, Park View

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Twin Towers View)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds (Twin Towers View)

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe City View Room Twin

Separate bathtub and shower, deep-soaking bathtub

Deluxe City View Room Twin

8.0 out of 10
Very good
(12 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite King Bed

Royal Suite King Bed

Royal Suite King Bed

  • 41 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

Separate bathtub and shower, deep-soaking bathtub

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • 152 sq m
  • City view
  • Sleeps 7
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe City View Room King

Separate bathtub and shower, deep-soaking bathtub

Deluxe City View Room King

9.4 out of 10
Exceptional
(42 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Single Beds, City View

Separate bathtub and shower, deep-soaking bathtub

Club Deluxe, Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds

  • 320 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Mandarin, Room, 1 King Bed

Separate bathtub and shower, deep-soaking bathtub

Mandarin, Room, 1 King Bed

  • 82 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Twin Tower View King Beds)

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Bedrooms (Twin Tower View King Beds)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Park View (King Beds)

Separate bathtub and shower, deep-soaking bathtub

Suite, 2 Bedrooms, Park View (King Beds)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 King Bed (Park)

Separate bathtub and shower, deep-soaking bathtub

Suite, 1 King Bed (Park)

10.0 out of 10
Exceptional
(2 reviews)
  • 82 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

  • 165 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Park View Room King

Separate bathtub and shower, deep-soaking bathtub

Club Park View Room King

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room King

Separate bathtub and shower, deep-soaking bathtub

Deluxe Park View Room King

9.8 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Twin Towers View)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed (Twin Towers View)

9.4 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Towers View Room King

Premium bedding, down duvets, minibar, in-room safe

Twin Towers View Room King

9.8 out of 10
Exceptional
(23 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

Separate bathtub and shower, deep-soaking bathtub

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • 130 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

Separate bathtub and shower, deep-soaking bathtub

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

9.0 out of 10
Wonderful
(2 reviews)
  • 130 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

Premium bedding, down duvets, minibar, in-room safe

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Deluxe, Room, 1 King Bed, City View

Separate bathtub and shower, deep-soaking bathtub

Club Deluxe, Room, 1 King Bed, City View

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room Twin

Premium bedding, down duvets, minibar, in-room safe

Deluxe Park View Room Twin

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, Connecting Rooms, Park View (King Bed)

Separate bathtub and shower, deep-soaking bathtub

Room, Connecting Rooms, Park View (King Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Connecting Rooms (Twin Towers View, King Bed)

Room, Connecting Rooms (Twin Towers View, King Bed) | Exterior

Room, Connecting Rooms (Twin Towers View, King Bed)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Single Beds (Twin Towers View)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds (Twin Towers View)

8.6 out of 10
Excellent
(9 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Mandarin Oriental, Kuala Lumpur

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre with 4 restaurants
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.
Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of Mandarin Oriental, Kuala Lumpur's great location. During your stay, you're just a quick walk from KLCC Park. Features include free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Mosaic, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body scrubs, body wraps, or facials at The Spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the clean accommodations and the proximity to shopping
  • Within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee
Mandarin Oriental, Kuala Lumpur offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a spa tub, and a fitness center are also featured at the luxury Mandarin Oriental, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Mosaic - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
MO Bar - Onsite cocktail bar. Open daily.
Mandarin Grill - This restaurant serves lunch and dinner. Open daily.
Aqua Restaurant & Grill - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lai Po Heen - This restaurant serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 98 for adults and MYR 49 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Mosaic
  • MO Bar
  • Mandarin Grill
  • Aqua Restaurant & Grill
  • Lai Po Heen

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Children's club
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property's club lounge benefits are available in the Royal Suite on the 29th floor during the listed renovation period.
Please note that any special requests must be confirmed by contacting the hotel in advance.

Renovations and closures

The property will be renovating from November 18 2024 to February 23 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 111.3 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 49 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 111.3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental, Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 754 out of 1003 reviews" "
Rating 8 - Good. 179 out of 1003 reviews" "
Rating 6 - Okay. 39 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Stayed 2 nights in Oct 2024

10/10 Excellent

Susannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you would like to understand how to deliver amazing customer service visit the club lounge area at The Mandarin Oriental and see how it done. This grand lady of a hotel a moment from the Petronas Towers is a warm blanket it a crazy world, tradition holds firm and standards are very high! Customers are front and centre and the kind and gentle service is just perfect. The rooms are light bright and well equipped, our tower view room was mind blowing! The food is very good, breakfast was a treat with many options available. If you want your hotel to feel like a refuge from the madness this is the place for you.
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located
The location was excellent and their assistance when we needed it was great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aravind

Liked: Cleanliness, staff & service, amenities
Second time at MO KL and my stay was excellent. Highly recommend
Stayed 5 nights in Oct 2024

10/10 Excellent

hiba

Travelled with partner
Liked: Amenities
5 star for sure! Pool area was nice staff attentive to detail breakfast amazing!
Stayed 4 nights in Oct 2024

10/10 Excellent

Ciarán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL 2024
This iconic hotel lives up to its reputation. The room was beautifully furnished and comfortable with great amenities and additional touches. From check in to check out, service was impeccable. The breakfast buffet was sensational with a variety of food styles. The options for poolside, bar restaurant and lounge dining are excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

CHRISTIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right in the middle of everything. Great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ammar

Stayed 2 nights in Sep 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolument parfait. Très calme. Service au top. Chambres ultra confort. Le centre sauna / jacuzzi / hammam est top
Stayed 2 nights in Oct 2024

10/10 Excellent

Noor Hayati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend getaway
Amazing! Staff was always smiling and offering help. The attention to details from everyone is amazing. Wonderful birthday weekend stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Arrived late at night, checkin was quick and efficient. Very courteous staff, breakfast time was busy yet very efficient with a small 15 min wait time. Great stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Charles

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff at front desk was not at all showing any concern about the health risk we went through
Stayed 4 nights in Sep 2024

10/10 Excellent

Juan Carlos Vargas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Madelene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel for everything!
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with high cleaning standarda and exceptional service provided to guests.
Stayed 8 nights in Sep 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ubedraheem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Yoshikazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive room, facility and staff and atmosphere! Hope to come back to stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Guido

Stayed 3 nights in Sep 2024

10/10 Excellent

Asif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024