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JW Marriott Kuala Lumpur

5.0 star property

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Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Outdoor pool
Lobby
Pub
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪2 min walk‬
  • Lot 10 Shopping Centre
    ‪3 min walk‬
  • Sungei Wang Plaza
    ‪6 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area

Junior Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Property amenity

The Westin Kuala Lumpur

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1003)
The price is €116
for 1 room
includes taxes & fees
7 Mar - 8 Mar
The Westin Kuala Lumpur

About this property

JW Marriott Kuala Lumpur

Luxury hotel with 4 restaurants connected to a shopping center in Kuala Lumpur
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
JW Marriott Kuala Lumpur offers 738 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 58-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
The shopping around JW Marriott Kuala Lumpur gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Shanghai Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, facials, or body scrubs at Donna
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Pavilion Kuala Lumpur and 13 minutes by foot from Berjaya Times Square
JW Marriott Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 22 meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 8913 square feet (828 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury JW Marriott Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Shanghai Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
JW Firehouse - Onsite pub. Open daily.
Shook! - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Luk Yu Tea House - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Alchemy - This brasserie specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Shanghai Restaurant
  • JW Firehouse
  • Shook!
  • Luk Yu Tea House
  • The Alchemy

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Conference centre (8913 square feet of space)
  • Coworking spaces
  • Meeting rooms - 22

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Couples dining
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 58-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ngoc

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility in middle of the most trendy area in KLCC. Close to MRT and Skytrain terminal. Great for shopping. Walking distance to Petronus tower, and KLCc park.
Stayed 4 nights in Oct 2024

10/10 Excellent

taraneha

Very nice hotel and good service.
Stayed 4 nights in Oct 2024

10/10 Excellent

Md

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Tng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip in KL
Very good location in the central of KL, walking distance to many shopping malls nearby. Hotel environment are nice, room is clean and meet up with friendly staff around, overall we had a very good experience stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Phervin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Aisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Kwok Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

ubedraheem

Stayed 2 nights in Oct 2024

10/10 Excellent

Bee Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very busy road in front of hotel. so must account additional time for going to airport.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hedaia

Stayed 9 nights in Sep 2024

10/10 Excellent

Celerina

Stayed 4 nights in Sep 2024

10/10 Excellent

Pg Hj Mohd Noor Mashadi Bin Pg Hj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no iron and the board in our room
Stayed 1 night in Sep 2024

10/10 Excellent

Vijay

Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
JW never disappoints us. Work better for each of our trip. Worth the money we spend!
Stayed 1 night in Sep 2024

6/10 Okay

Bernard, singapore

Travelled with family
Liked: Staff & service
Not the standard that you expect at JE Marriot. Bidet was leaking, only one bathrobe provided, desk chair worn out and torn. Small cockroach running around the breakfast buffet salad, and another found in our room. But the housekeeping was good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing staying at this hotel. Location is perfect.can walk to all happening places.
Stayed 2 nights in Sep 2024

10/10 Excellent

Salahuddin

Travelled with partner
Liked: Amenities
Everything was amazing and to a best standard
Stayed 12 nights in Sep 2024

8/10 Good

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a nice view. Felt very safe. People were very helpful who worked there and the location was very convenient. Downsides- pool closes at 6pm, which is a bit early for me and there was construction outside at a building across the way so the pool wasn’t as relaxing as it could be. Not the hotels fault (the construction) so that didn’t have any effect on my star rating. Our streaming in the room didn’t work so we couldn’t watch any shows. Other than that, no complaints!
Stayed 4 nights in Sep 2024

10/10 Excellent

Chin Wai

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Willy, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was not aware of the additional tourist tax and room charges that is required to be paid upon checking out . This information should be listed clearly during booking for transparency
Stayed 3 nights in Sep 2024

10/10 Excellent

Fasha

Stayed 2 nights in Aug 2024

10/10 Excellent

Hassan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

8/10 Good

Li Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nyi Nyi

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 6 nights in Aug 2024