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JW Marriott Kuala Lumpur

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Pub
Outdoor pool
Lobby
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
  • Fahrenheit 88 Shopping Mall
    2 min walk
  • Pavilion Kuala Lumpur
    2 min walk
  • Lot 10 Shopping Centre
    3 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area

Junior Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Property amenity

The Westin Kuala Lumpur

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1000)
The price is €187
for 1 night
includes taxes & fees
1 Jan - 2 Jan
The Westin Kuala Lumpur

About this property

JW Marriott Kuala Lumpur

Luxury hotel with 4 restaurants connected to a shopping center in Kuala Lumpur
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
JW Marriott Kuala Lumpur offers 738 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 58-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
The shopping around JW Marriott Kuala Lumpur gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Shanghai Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, body scrubs, or manicures and pedicures at Donna
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the proximity to shopping and the clean accommodations
  • Steps from Pavilion Kuala Lumpur and 13 minutes by foot from Berjaya Times Square
JW Marriott Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 22 meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 8913 square feet (828 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury JW Marriott Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Shanghai Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
JW Firehouse - Onsite pub. Open daily.
Shook! - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Luk Yu Tea House - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Alchemy - This brasserie specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Shanghai Restaurant
  • JW Firehouse
  • Shook!
  • Luk Yu Tea House
  • The Alchemy

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Conference centre (8913 square feet of space)
  • Coworking spaces
  • Meeting rooms - 22

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Couples dining
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 58-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1001 reviews" "
Rating 8 - Good. 238 out of 1001 reviews" "
Rating 6 - Okay. 81 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a nice view. Felt very safe. People were very helpful who worked there and the location was very convenient. Downsides- pool closes at 6pm, which is a bit early for me and there was construction outside at a building across the way so the pool wasn’t as relaxing as it could be. Not the hotels fault (the construction) so that didn’t have any effect on my star rating. Our streaming in the room didn’t work so we couldn’t watch any shows. Other than that, no complaints!
Stayed 4 nights in Sep 2024

10/10 Excellent

Chin Wai

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Willy, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was not aware of the additional tourist tax and room charges that is required to be paid upon checking out . This information should be listed clearly during booking for transparency
Stayed 3 nights in Sep 2024

10/10 Excellent

Fasha

Stayed 2 nights in Aug 2024

10/10 Excellent

Hassan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Nyi Nyi

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 6 nights in Aug 2024

2/10 Terrible

Wee Meng

Stayed 3 nights in Aug 2024

10/10 Excellent

Kamruj Zaman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here, highly recommend with very helpful staff and very well located with various shopping malls nearby and good transport links. Would definitely come back.
Stayed 7 nights in Aug 2024

4/10 Poor

Bartosz

Business traveller
Disliked: Property conditions & facilities
Worn down property. Too crowded in the hotel. No mini bar. Lake check out possible only at extra charge. Very limited dining options.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shofurah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Staff service needs improvement for a so called five star hotel.
Stayed 3 nights in Aug 2024

8/10 Good

RAVINDRA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Haseeb

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Weng Soon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JW Marriott hotel is magnificent beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for Family with toddler. They provide baby cot (playpen) which is safe for kids. Have small pillow. The room is clean and cosy. The staff are very friendly. Location wise is also very convenient. I will definitely stay there again when I visit KL
Stayed 1 night in Aug 2024

10/10 Excellent

Omer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a great location opposite pavilion mall and also very close to loads of restaurants along with the famous jalon Alor food street
Stayed 5 nights in Aug 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

rafal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Wai Ling

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room facilities were in a state of disrepair. Both the safe and the coffee machine were malfunctioning, despite attempts by the staff to replace them. Regrettably, the replacements also failed after just one night. To make matters worse, there were cockroaches found in the bathroom! While the hotel boasts a prime location and hospitable staff, the room itself was inadequately maintained, making it the most disappointing stay I've experienced at a JW Marriott property.
Stayed 4 nights in Aug 2024

6/10 Okay

Clement

Travelled with family
Disliked: Room comfort
Pillow is too soft uncomfortable, asked for firmer pillows and was told they run out of pillows
Stayed 4 nights in Aug 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for shopping
Stayed 3 nights in Aug 2024

8/10 Good

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Lifts take forever though
Stayed 6 nights in Jul 2024

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sulasni

Travelled with family
Disliked: Property conditions & facilities
Accessible to KL’s walking district (within walking distance). Furniture in the rooms are pretty old and worn out for a 5-star hotel. Staff are friendly but have difficulties coping with high volume of crowd at check-in. Had to wait more than an hour to check in into our rooms.
Stayed 2 nights in Aug 2024