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Sentral Pudu

3.0 star property

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December 2024
January 2025

Photo gallery for Sentral Pudu

Desk, laptop workspace, free WiFi
Exterior
View from property
Lobby
Interior

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Jalan Pudu, 310, Kuala Lumpur, 14, 55100
  • Berjaya Times Square
    7 min walk
  • Sungei Wang Plaza
    11 min walk
  • Jalan Alor
    14 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Room options

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Room

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4.3 out of 5, Excellent, (1000)
The price is €78
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Sentral Pudu

Hotel with free parking, a short walk to Berjaya Times Square
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Sentral Pudu offers 168 accommodations with coffee/tea makers and hair dryers. Plasma televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Sentral Pudu, you're just a quick walk from Berjaya Times Square. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Within a 15-minute walk of Berjaya Times Square and Jalan Alor
  • Local-area shuttle service available
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Sentral Pudu also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Kuala Lumpur hotel.

Lime Light Cafe - This restaurant serves breakfast, lunch, and dinner.
Mingle Lounge Bar - This bar serves light fare only.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Local area shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Lime Light Cafe
  • Mingle Lounge Bar

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Pudu
Hotel Pudu Sentral
Hotel Sentral
Hotel Sentral Pudu
Pudu Hotel
Pudu Sentral Hotel
Sentral Hotel
Sentral Hotel Pudu
Sentral Pudu
Sentral Pudu Hotel
Sentral
Sentral Pudu Hotel
Hotel Sentral Pudu
Sentral Pudu Kuala Lumpur
Sentral Pudu Hotel Kuala Lumpur

Sentral Pudu Reviews

Reviews

6.8
Rating 10 - Excellent. 35 out of 316 reviews" "
Rating 8 - Good. 118 out of 316 reviews" "
Rating 6 - Okay. 105 out of 316 reviews" "
Rating 4 - Poor. 36 out of 316 reviews" "
Rating 2 - Terrible. 22 out of 316 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ong

Stayed 1 night in Jan 2021

10/10 Excellent

Nur Zawani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/10 Poor

Ganga

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
disappointing and discomfort service
It’s was totally disappointing, first, my booking was at Pudu Sentral eventually they change the Hotel booking to another branch and informed lately where’s I was reached at the lobby (my first frustration), that was quit hustle and unprofessional. Secondly, The hotel should inform the customer on time of check in , that’s the area is facing water problem. Perhaps, the water was stopped at night and they didn’t inform us about the water interruption Earlier and all the while I need to keep on calls the receptionist and asking for the update the most displeasure moment. The receptionist at-least can call and let’s us know what’s going on apparently NOT, I need to go all the way to the receptionist and find out the water interruption, the Disgusting part was they can’t even provide tissues. What kind of service do they have? It’s full of uneasiness and discomfort.
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
The good thing about the hotel was the really cheap price. It makes it possible for solo travellers who dont have that much money to have a nicer place than a hostel and a own room for a while. But to be really honest the stuff wasnt friendly at the reception and it seems like they dont really care about their customers. Its missing in the small things The room wasnt reallt clean, I didnt got a room like it was looking on the picture for the room i've booked and there was no wifi working in the room. The room itself was without love and you really get just the most nessesary things like a bit of soap and two towels and toilet paper. The rooms could be a little bit more lovely with some plants and pictures on the wall. The rooms were looking poor
Stayed 1 night in Feb 2020

4/10 Poor

Nooryanto, Brunei

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Oct 2019

10/10 Excellent

Puneet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay there , very welcoming, great location
Stayed 4 nights in Sep 2019

6/10 Okay

Sia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service
Staff are very rude and the rooms are not clean very disappointed to stay here
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service
Very irritating staff
Stayed 1 night in Aug 2019

6/10 Okay

Mah

Two night stay
Never expect much from this hotel. Just need a place for family to spend the night. The hotel just need refurbishing. Has to improve the facilities maintenance. No carpark available in the hotel and has to park at the back street.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Comfort Hotel
Comfort hotel and room, I will book here again for my next trip.
Stayed 1 night in Aug 2019

4/10 Poor

Ong

Disliked: Cleanliness, staff & service
poor room service, only provide a toilet paper for 4 days staying , req no respond thru counter and room cleaner
Stayed 1 night in Jul 2019

2/10 Terrible

Ong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor service, staying 4 days but only provide a roll of toilet paper and 1 soup . no respond when call to room service and even inform to the room cleaning person
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

6/10 Okay

AKM Mahbubur

clean the room properly
good
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good property at reasonable price. Rooms was clean. Got at cheap price
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2019

2/10 Terrible

alex, montreal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
Awfully dirty rundown hotel, zero to none breakfast with empty buffet and dirty tables. Save yourself from stress and stay away from this dirty, rundown hotel.
Stayed 1 night in Apr 2019

8/10 Good

Tai Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Eric
Cheap worth $$$
Stayed 1 night in Apr 2019

4/10 Poor

ZACKERY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Unpleasant stay in KL
I stayed at Hotel Sentral Pudu over the weekend, March 29th - March 31st. I would not recommend this place. For the price I guess it’s not as bad as I’m about to make it out to be, but I’m sure there’s similar pricing in hotels around the area with better everything. So let’s get into this review. The staff was so rude. Whomever the woman who was working at 3am on Saturday morning. Extremely rude. I left the hotel around midnight to get something to eat and prior to that I saw that the guy who was working then was buzzing people in and out. Opening the automatic door by some button. And I saw him do this multiple times. So when I come back at 3am. I expect the same to happen to me. She was behind the desk and was pointing to come in another door. And then I was trying to push it open and I wouldn’t open and the lightening wasn’t the best keep in mind. And I didn’t see I was pushing the wrong side of the door. And then when I finally got in. This woman gave me this look as if I extremely offended her and inconvenienced her trying to get in. I’m like chill out. The design of the door and the lighting was complete opposite of what I’m used to seeing. Even in other Asian countries. Also the WiFi only works in the lobby and in the hallway near the elevators. Doesn’t work in the room. Also the fridge doesn’t work. You don’t have access to how cold you want the air conditioning to be in your room. An unpleasant stay. Wish I had more characters left to talk about pros. :/
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room clean
Stayed 1 night in Mar 2019

2/10 Terrible

EUGENE, IPOH PERAK

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I FEEL VERY DISAPPOINTED FOR THIS HOTEL , ITS FIRST TIME I TRY THIS HOTEL AND WILL NOT COME BACK ANGAIN. I WAS CHECK IN ON 20/FEB/2019 AROUND 11.00 PM ROOM IS DARK NOT BRIGHT ENOUGH , TABLE LAMP NO FUNCTION , CORRIDOR LAMP NO FUNCTIONING , SOUND PROVED NOT ENOUGH , WHOLE NIGHT GOT SOUND FROM OUT SIDE , FROM NEXT ROOM AND TOILET , I BEEN REQ FOR ROOM CHANGE AT FRONT DESK BUT THEY TOLD ME I HAVE TO PAY EXTRA RM50 FOR THEY ROOM CHANGE , OR THEY WILL SEND MAINTAINER TO MY ROOM AND THEY WANT ME GO BACK TO MY ROOM FOR WAIT , I WAIT TILL 2.00AM STILL NO BODY COME , THEY ARE LIE TO ME AND WATSING FOR MY TIME FOR WAIT
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS VERY DISAPPOINTED FOR THIS HOTEL , HOTEL ROOM IS DARK NOT BRIGHT ENOUGH , TABLE LIGHT NO FANCTION , CORRIDOR LIGHT NO FANCTION , BED AFTER SHEET AFTER SLEEP I GOT AL
Stayed 1 night in Feb 2019

8/10 Good

Noah, Putrajaya

Travelled with group
Liked: Cleanliness, staff & service, amenities
The design of the room is up to date. I got the promo price. However the sound of the air condition is a bit noisy. Was staying in room #906
Stayed 1 night in Feb 2019