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4.3 out of 5

"New hotel, modern style, friendly staff. But taxi driver always mistake it as Freser Place. Luckily they are not far away from each other. " More

By a verified traveller on Sat 23 Nov 2019

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1 Bedroom Executive

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Executive

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Deluxe

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Executive Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Fraser Residence Kuala Lumpur, you're just a quick walk from Kuala Lumpur Forest Eco Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This upmarket apartment building has 445 apartments. Free WiFi and a kitchen are available in each apartment.

  • Each apartment offers a kitchen, a washer/dryer and 24-hour room service
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre

Fraser Residence Kuala Lumpur ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Fraser Residence Kuala Lumpur

Everyone (2) Couples (1) Family (1)
5 out of 5
New hotel, modern style, friendly staff. But taxi driver always mistake it as Freser Place. Luckily they are not far away from each other.

Posted by on 23 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by Ferhad

Dear Sir/ Madam, We are very committed to guest satisfaction and it is through this valuable tool that we are able to gain first-hand feedback of our performance, thus allowing us to monitor and improve our services by focusing on your needs as a valued guest. I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad Abdul Rahman Resident Manager

5 out of 5

Amazing family trip

Impressive. We loved the stay. Everything is amazing. I would have loved to see more sun on the pool side. Everything else was amazing

Posted by on 20 Oct 2015

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3 out of 5

Posted by on 8 Nov 2019

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Comment from Hotel Management

14 Nov 2019 by Ferhad

Dear Sir/ Madam, I noted your ratings on some areas to be below what I consider to be acceptable and, on behalf of my team, apologize for any inconvenience caused. All guest feedback, be it positive or constructive, is crucial to the team as it allows us to monitor and continuously improve our services and offerings by focusing on your needs as a valued guest. Your comments have given us much to think and rest assured all have been discussed with the relevant department heads to see how rapid improvement can best be achieved. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback and we appreciate your business. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad Abdul Rahman Resident Manager

4 out of 5
L’hotel est beau. Les chambres sont spacieuses, avec une belle vue sur les tours Petronas. Tres bien situé.

Posted by on 2 Dec 2018

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Comment from Hotel Management

7 Dec 2018 by Ferhad

Dear Cati, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards

About the Fraser Residence Kuala Lumpur

Location 10 Jalan Cendana, Kuala Lumpur, 50250

Property Features

Fraser Residence Kuala Lumpur offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the pool bar. Public spaces have free WiFi. You'll find a business centre on site. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Fraser Residence Kuala Lumpur. Free self parking is available. Smoking is allowed in designated areas at this 4-star Kuala Lumpur apartment.

  • 445 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (2.1 km / 1.3 mi)
  • Metro station: Bukit Nanas Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Fraser Residence Kuala Lumpur offers 445 air-conditioned accommodations with washers/dryers and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers. This Kuala Lumpur apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Microwave
  • Stovetop
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Fraser Residence Kuala Lumpur has a restaurant on site.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 138.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 23.85 for children
  • Rollaway bed fee: MYR 138.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fraser Residence Kuala Lumpur Apartment
  • Fraser Residence Kuala Lumpur
  • Fraser Residence Kuala Lumpur Apartment
  • Fraser Residence Kuala Lumpur Kuala Lumpur
  • Fraser Residence Kuala Lumpur Apartment Kuala Lumpur

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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