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citizenM Kuala Lumpur Bukit Bintang

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
Check-in/check-out kiosk
Exterior
Lobby sitting area
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
128 Jalan Pudu, Kuala Lumpur, 55100
  • Jalan Alor
    ‪8 min walk‬
  • Petaling Street
    ‪10 min walk‬
  • Changkat Bukit Bintang
    ‪11 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for King Room

King Room

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop pool

The Kuala Lumpur Journal

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1006)
The price is €104
for 1 room
includes taxes & fees
16 Feb - 17 Feb
The Kuala Lumpur Journal

About this property

citizenM Kuala Lumpur Bukit Bintang

Belle Époque Kuala Lumpur hotel in Bukit Bintang with free parking
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area.
CitizenM Kuala Lumpur Bukit Bintang offers 105 accommodations with iPads and iPod docking stations. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at citizenM Kuala Lumpur Bukit Bintang. During your stay, you're just a quick walk from Jalan Alor. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Within a 15-minute walk of Berjaya Times Square and Jalan Alor
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly citizenM Kuala Lumpur Bukit Bintang also features multilingual staff, coffee/tea in a common area, and express check-in. Free self parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CanteenM

Things to do

  • Shopping

Family friendly

  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Grab bar in shower
  • Hand-held shower head
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height bed
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • iPad
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 35 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 321 out of 393 reviews" "
Rating 8 - Good. 53 out of 393 reviews" "
Rating 6 - Okay. 12 out of 393 reviews" "
Rating 4 - Poor. 4 out of 393 reviews" "
Rating 2 - Terrible. 3 out of 393 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to everything and very safe. Rooms was as pictured - very clean and comfortable. Very efficient lay out. Staff was friendly and explained everything clearly. I would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
The property has a unique decor and very friendly atmosphere, the staff are very fruendly and helpful. Made the experience so much bettrr, thank you all
Stayed 3 nights in Oct 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location
Great location at the bottom of Jalan Alor. There's also a bunch of cute hipster restaurants across the street. The imbi station (of the monorail) is pretty close if you want to hop on the monorail. A quick drive/easy walk to Chinatown. The staff are great. I was having trouble getting my phone to connect with their TV and she spent ages trying to fix it, until we determined that it was the TV's fault, so they moved me. I asked for somewhere to leave my bag (I had a 9pm flight home) and they held my luggage and also let me use a shower in the conference room area so I could freshen up before my flight.
Stayed 4 nights in Oct 2024

10/10 Excellent

Youming

Stayed 4 nights in Oct 2024

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near all the hustle and bustle of KL but located on the more quieter side. Close to your favourite malls, masjids and many attar tons like Batu Caves, KLCC, Petronas, Tower of KL etc Staff were friendly. Love how modernised the rooms were.
Stayed 7 nights in Sep 2024

10/10 Excellent

karma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

6/10 Okay

Wan Ting Traclynn

Travelled with partner
Disliked: Cleanliness, amenities
There’s stains and dirt in the room, the curtains and the bed. Def not clean at all.
Stayed 3 nights in Sep 2024

10/10 Excellent

Atousa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Efstathios

Liked: Staff & service, property conditions & facilities
Overall, CitizenM is a standard brand globally, so there are no surprises. The location on this one was decent, right next to the street food market which is a must-go. Also many other places nearby to visit, metro is close by, center is not far. The thing that really was a minus was the cleanliness of the bathroom. We found a used plaster in the shower from the previous person that was just missed, which means it wasn’t really cleaned properly. Floor also looked a bit unclean, we had slippers on all the time. Other than that, up to all the standards citizenM has, not bad not amazing either. Prize was quite good for the dates we stayed, as well. Finally, another negative point was check-in. We arrived 2 hours after. He kin time and first we were told the room was not ready, but we were lucky that one room just got cleaned shortly after.
Stayed 3 nights in Sep 2024

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Property was centrally located and was in an excellent location and walkable to everything. The downside is picture on the website of the room I paid for was probably taken with a widelense camera, not quite accurate. It is extremely compact. The bathroom is extremely small and the sink is in the hall way. When you try to take a shower, it's rather hard to maneuver. I would return to this hotel because of the location but would definitely upgrade to a larger room if available, otherwise, the location does not make up for the compactness of the rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Dona Satria

Stayed 2 nights in Aug 2024

10/10 Excellent

Shuan Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free indoor parking. Modern. Nice decor.
Stayed 1 night in Sep 2024

10/10 Excellent

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and spacious. Very helpful staff. Clean place.
Stayed 2 nights in Aug 2024

10/10 Excellent

amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

NICK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Noor Irdawati

Travelled with partner
Liked: Cleanliness
I like the deco of the hotel looks very chic and cosy. The bed are comfortable, room was nice and clean. Location of the hotel are superb! The only downside is the hotel crew…they need to be more friendly, helpful, customer service oriented and vibrant!
Stayed 3 nights in Jul 2024

10/10 Excellent

Beng Cheong

Stayed 1 night in Jul 2024

10/10 Excellent

Rannie

Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to Jalan Alor food street Very cool set up bedroom window to w garden view on high floor Tablet controls everything The whole design and vibe of hotel, lobby, etc is very good Safe in room Complimentary water
Stayed 1 night in Jul 2024

10/10 Excellent

BENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
anything is good look new model...
Stayed 2 nights in Jul 2024

10/10 Excellent

Zain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable option. Rooms are tech led and convenient, although two adults can be a tight squeeze. Occasional issues with some of the TV channels but the facilities were overall excellent and great value for money. View of petronas towers and the huge bed itself were the main highlights. Located conveniently within bukit bintang with 2 supermarkets next door.
Stayed 5 nights in Jun 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Super modern rooms controlled by ipad, good style, clean, nice location next to night food market. Room size is best for 2 however unless there are larger options.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ruben

Liked: Staff & service, property conditions & facilities
The hotel is managed by courteous, accommodating staff. The library-themed lobby provides a peaceful ambience. Very clean as well.
Stayed 3 nights in Jul 2024

10/10 Excellent

Hui Chuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sanda

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed for 3 nights which seemed just about right. The room was functional with all the required amenities, super clean and had a spacious bed. Location was great and very accessible to transport. We loved that you could cast to the TV and the happy hour drink specials were great. The staff were super friendly and professional.
Stayed 3 nights in Jun 2024