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Bonerowski Palace

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bonerowski Palace

Interior detail
Front of property – evening/night
Luxury Apartment
Luxury Apartment | Living room
Garden

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Rynek Glowny 42/ul. Swietego Jana 1, Kraków, Lesser Poland, 31-031
  • Main Market Square
    1 min walk
  • Royal Road
    1 min walk
  • Cloth Hall
    1 min walk
  • Kraków (KRK-John Paul II - Balice)
    26 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Apartment, City View

Presidential Apartment, City View

Presidential Apartment, City View

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

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Hotel H15 Luxury Palace - Destigo Hotels
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Spa
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About this property

Bonerowski Palace

Luxury hotel connected to a shopping center in Kraków Old Town with a sauna
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite.
Bonerowski Palace offers 16 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.
Bonerowski Palace's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Main Market Square. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Main Market Square and Royal Road
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A sauna, spa services, and a library are also featured at the luxury Bonerowski Palace. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 5-star Kraków hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11 AM.
Bonerowska - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (PLN 130.00 per day)
  • Valet parking on site (PLN 130.00 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11 AM: PLN 140 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Bonerowska

Things to do

  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Treatment room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 250 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 200.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PLN 140 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: PLN 130.00 per day
  • Valet parking fee: PLN 130.00 per day
  • Pet fee: PLN 250 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bonerowski
Bonerowski Palace
Bonerowski Palace Hotel
Bonerowski Palace Hotel Krakow
Bonerowski Palace Krakow
Palace Bonerowski
Palac Bonerowski Hotel Krakow
Palac Bonerowski Krakow
The Bonerowski Palace Hotel Krakow
Palac Bonerowski Krakow
Bonerowski Palace Hotel Krakow
Bonerowski Palace Hotel
Bonerowski Palace Krakow
Hotel Bonerowski Palace Krakow
Krakow Bonerowski Palace Hotel
Hotel Bonerowski Palace
Bonerowski Palace Hotel
Bonerowski Palace Kraków
Bonerowski Palace Hotel Kraków

Bonerowski Palace Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 354 out of 461 reviews" "
Rating 8 - Good. 72 out of 461 reviews" "
Rating 6 - Okay. 18 out of 461 reviews" "
Rating 4 - Poor. 12 out of 461 reviews" "
Rating 2 - Terrible. 5 out of 461 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Presidential Apartment overlooking the square. BEAUTIFUL room. Fantastic service. Got us tickets to Aushwitz when they were sold out for the month. I wouldn’t stay anywhere else in Krakow.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, massive room and great facilities. Staff were helpful and nice throughout.
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location big beautiful rooms balcony
Stayed 2 nights in Jul 2024

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Jul 2024

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was really nice
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

krystyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet. Pleasant staff too. Would stay again!
Stayed 1 night in Jun 2024

10/10 Excellent

BRONEK

Travelled with family
Employees very helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

david

Travelled with family
Liked: Amenities
Perfect position on the square
Stayed 3 nights in May 2024

2/10 Terrible

Andrew

Stayed 1 night in May 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Panagiotis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location and we really appreciated the room upgrade.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, great breakfasts.
A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Stayed 4 nights in Dec 2023

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
Stayed 2 nights in Nov 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Wonderful hotel, lovely staff and great food. Superb !!
Stayed 3 nights in Oct 2023

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded to suite. Very spacious with lovely decor and soft furnishings. Staff couldn’t do enough to help, including parking and returning car, suggesting places to go/eat etc.
Stayed 2 nights in Oct 2023

10/10 Excellent

Allicia Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with an excellent, helpful staff. Top notch location and a comfy bed. Would definitely stay here again!
Stayed 4 nights in Oct 2023

10/10 Excellent

MONIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great service.
Stayed 3 nights in Sep 2023

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very friendly and resposive. Room was comfortable and interesting. Clean, in good condition, but definitely old world, which given the location works. I would stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Monica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly located. It is close to everything. The staff is great and very helpful, specially Brygida and Victor. Brygida was able to find us a last minute tour. The rooms need some improvement such as better mattresses and pillows and perhaps a smaller garbage container in the bathroom. The restaurant had great breakfast and the staff was very friendly. I would highly recommend this hotel, specially if you are planning to walk around Krakow which you should do.
Stayed 3 nights in Sep 2023

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing! Beautiful hotel with staff that go over and above. Perfect location, huge rooms, very quiet. We didn't take the breakfast option but would have liked to have been aware that the Amalia restaurant also serves breakfast items which might have suited us better, we only discovered this when it was too late!
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Jul 2023