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Pavilion Queen's Bay

4.5 star property

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Photo gallery for Pavilion Queen's Bay

Outdoor pool
Front of property
Suite
Hot tub, body treatments, aromatherapy, body scrubs, facials
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
56/3 Moo 3, Tambol Ao Nang, Amphur Muang, Krabi, Krabi, 81000
  • Ao Nang Beach
    ‪13 min walk‬
  • Ao Nang Krabi Boxing Stadium
    ‪16 min walk‬
  • Ao Nang Landmark Night Market
    ‪2 min drive‬
  • Krabi (KBV-Krabi Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 66 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Suite

Suite

Suite

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Krabi Tipa Resort

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.0 out of 5, Very good, (540)
The price is €130
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Krabi Tipa Resort

About this property

Pavilion Queen's Bay

Luxury Krabi hotel in Ao Nang with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Pavilion Queen's Bay offers 100 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Krabi hotel provides wireless Internet access for a surcharge. Televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Montra Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Pavilion Queen's Bay, you'll be within walking distance of Ao Nang Beach. 2 restaurants, a full-service spa, and an outdoor pool are available.
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, body treatments, or facials at Montra Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 13 minutes by foot from Ao Nang Beach and a 5-minute drive from Nopparat Thara Beach
  • Airport shuttle service available for a fee
Pavilion Queen's Bay offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

Business amenities include a business center, 2 meeting rooms, and limo/town car service. A children's pool, a fitness center, and a sauna are also featured at the luxury Pavilion Queen's Bay. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Montienthong Restaurant - This restaurant serves breakfast, lunch, and dinner.
Otohime - This restaurant specializes in Japanese cuisine.
Sunset Pool Bar - Onsite bar.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (THB 100 per hour)
  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Self parking on site (surcharge)
  • Return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: THB 412 for adults and THB 206 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Montienthong Restaurant
  • Otohime
  • Sunset Pool Bar

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Motorised watercraft
  • Outdoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 2

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Hot tub

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pavilion Queen's Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1850 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 412 for adults and THB 206 for children
  • Fee for in-room wireless internet: THB 100 per hour (rates may vary)
  • Airport shuttle fee: THB 700 per vehicle (one way)
  • Rollaway bed fee: THB 1850 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Pavilion Queen's Bay offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pavilion Queen's Bay Hotel
Pavilion Queen's Bay Hotel Krabi
Pavilion Queen's Bay Krabi
Pavilion Queen`s Bay Hotel Ao Nang
Pavilion Queens Bay Hotel Krabi
Pavilion Queens Bay Krabi
Pavilion Queen's Bay Krabi/Ao Nang
Pavilion Queen's Bay
Pavilion Queen's Bay Hotel
Pavilion Queen's Bay Krabi
Pavilion Queen's Bay Hotel Krabi

Pavilion Queen's Bay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 131 reviews
Rating 8 - Good. 53 out of 131 reviews
Rating 6 - Okay. 33 out of 131 reviews
Rating 4 - Poor. 12 out of 131 reviews
Rating 2 - Terrible. 13 out of 131 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Topically 3 star hotel. Room are old. Pictures on internet not correct
Stayed 8 nights in May 2017

10/10 Excellent

Verified traveller

8/10 Good

Shadiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Very good. It has amazing swimming pools and serves good food. It also has a happy hour where you can get 2 drinks for the price of 1. The hotel is located close to Ao Nang main road and there is a lot ot shops, restaurants and other stuffs to do. Am not giving a 5 because there was water leakage in the bathroom and the WIFI kept disconnecting. In general, the staffs were pleasant but some of them needs to seriously learn to the courteous.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel in state of refurbishment
The room is big and comfortable. Get the ocean view from faraway. Breakfast is good.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Matthew, Blandford

Liked: Staff & service
Not bad but could be better
Last minute hotel, overall good value but the hotel is very dated and needs money for a facelift

2/10 Terrible

AL, Houston, Texas USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a 4 star hotel maybe 20 years ago.
The only nice thing about this hotel is the pool and staff. This hotel is no longer a 4 star maybe 20 years ago. The property needs to be updated. The rooms are in terrible condition. My room had ants and bugs all over including the bed. This should not be an expedia propertly.

8/10 Good

kambiz, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel
Wonderful pool Wonderful staff Great location Nice walk to the beach Many convenient stores around Don't buy from the mini market. Too expensive. Buy from 7_11 close by The rooms are huge They have a great balcony with comfy furniture

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Most disappointed I've ever been in a Hotel.
I will start with the positives: -Close to the center of Ao Nang, 10m walking or 80bht wit a Tuk Tuk -The pool area is actually very nice -The staff in general was very helpful and well mannered, despite limited English skills Now I won't even mention the number of stars this hotel holds, this hotel is huge and seems completely abandoned, it is literally falling apart. There are more staff members than clients, and yet there isn't enough staff for all the facilities they've got. Result is that the spa/gym/pool bar etc are almost always unattended, and generally I have the impression that no one is responsible for maintaining those areas. The rooms are huge, but also falling apart, my toilet sit was held together by something that looked like cement, a grey glue. Furniture semi destroyed, electric cables out of the power sockets. I had also paid for the room with a pool view, what I got was a room with the view on a construction site, if you leaned over the fence on the balcony you could see part of the pool that is true, but the view from the room wasn't worth paying extra. Unless the pool is a must, anyone would be better off staying at a well run B&B, even if the prices were the same, which they're not. I don't like writing this because the staff still manages to do a decent job, despite the conditions they're having to work in, but unless this place undergoes some drastic changes, I'd suggest you stay away from it.

6/10 Okay

Verified traveller

Liked: Room comfort
Grand hotel with patina
It a goo deal. it a big grand hotel that could use some updating, but parts like the pool is very nice. The rooms are large and clean. It gave me the feel of a hotel in India. I saw some negative reviews saying there was mold. There are some dark stains on the outside walls, but the inside was clean. I'd recommend it

10/10 Excellent

Watcharaporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Dan, Singapore

Liked: Room comfort
reasonably nice hotel (Jan16)
This hotel location is not proximity to beach. (15 to 20 mins walking), but its good for a serene stay. The rooftop hotel have an amazing ocean/ city view during your breakfast break in morning. There have 3 layers of pools (top/ middle/ bottom pool) which have a very good ocean view on top pool during view. The middle pool is very inconvenience for elderly folks/ kids to enter in/ out from pool because of no ladder or platform accessible. The bottom pool is kids pool. The GYM room is most terrified with no equipment maintenance and the gym space is pretty small which have limited space for movement and the room is stuffy too. The Hotel room is big but old. If the hotel wanna to serve most guests, an upgrading of hotel is must for better reputation.

2/10 Terrible

IVAN, Spain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average to bad
This hotel have a nice swimming pool. Bad breakfasts buffet and the restaurant look sad and worn out. The room is big, bath room and wood floor very dirty and old with so many scars on the floor , lamps shades of the room are dirty with stains and broken, some part of the room wall have some dead mosquitos crashed by previous customer !!! Housekeeper are slow on service . There is a big and noisy hydraulic machine in front of our room door, very bad and sad view ... Overall this hotel need a better management to give a good service for customers, and the owner need to invest some money to refurbish this place , and paint the wall beside the pools to get a better look to welcome customers on arrival .

10/10 Excellent

Sean, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Pavilion Queen's Bay.
We had an excellent stay at Pavilion Queen's Bay for one week. It was a great location in Krabi. Up the hill from the main street and beaches but easy walking distance to everything. The hotel had excellent meals, a great pool, incredible views of the area and priced fairly. Hotel staff were resourceful and made our stay a great one. I highly recommend this hotel.

8/10 Good

Vincent, Québec, Canada

Liked: Cleanliness, staff & service, room comfort
Getting old but still very nice.
Hotel needs to be refreshed a bit but the staff are very nice and the restaurant offers good food with a great view.

8/10 Good

Idzwan Sazali, Klang

Liked: Cleanliness, staff & service, room comfort
Krabi Holiday..
Hotel facilities is very good. Pool is very big and my sons very love it!! Staff is very friendly and helpful. Hotel is near massage center and shoop.

6/10 Okay

Sze Man, The UK

Liked: Room comfort
Disliked: Staff & service
Photos doesn't reflect the real situation
It is a very big hotel. I booked the deluxe room, the bed area is not particularly big, quite ok, most of the space has gone to the bathroom, as the wardrobe is in the bathroom. The balcony is very big. Very quiet surrounding. The hotel is a bit run down. The wood finish looking was very old looking. Room light was very dim, was not working so well and wire very loose so may not work every time when you get into the room. Location is ok, about 10 mins walk to a second main street of Au Nang, then another 10 mins walk to the major shopping area and restaurant. If you want to take tuk tuk, it costs 50 baht. There is a 7-eleven about 8 mins walk. Restaurant in the hotel is very nice, overlooking the sea. No many people in hotel. The swimming pool is not so big, has 3 levels but very clean and nice. Overall, price is ok, just beware of the location.

8/10 Good

Evelyn, Sydney

Liked: Cleanliness, staff & service, room comfort
Lovely staff were the highlight of this hotel. Large very nice pool. Rooms are large and comfortable. Hotel is a bit tired and run down, some facilities such as the gym could be improved. Resturaunt made great food at great prices.

8/10 Good

Normah, Kuala Lumpur, Malaysia

Liked: Staff & service, room comfort
Its time together
We booked 2 rooms - Enjoyable stay and its time together with all family members.

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great Stay!
The staff was incredibly warm and made sure you had a great stay right from the start. The pool is extremely beautiful. The rooms are very spacious and comfortable. The hotel was a few blocks from the beach and the shops at Ao Nang

6/10 Okay

Iris

Liked: Staff & service

6/10 Okay

Iris

Liked: Staff & service, room comfort

6/10 Okay

Barry, Dee Why

Disliked: Cleanliness, property conditions & facilities
Needs a overhaul
The Pavillion would have been great back in the day but tired and needs renovation, especially the showers and toilets. For the price it is acceptable but staying for 8 nights your better off finding something more fresh. Great views, pool ok. Staff limited English. Close walk to the main strip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great
The staff seemed a bit distracted at breakfast, but that was probably because there was no one there. Weak instant coffee too. Wonderful rooms. And we were hugely impressed by the free Christmas Eve buffet, which had everything. And suddenly the staff melted and were great... Fully recommend. Just a 10-minute walk from the beach and bars/shops/restaurants.