Eaton HK

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eaton HK

Outdoor pool, open 9:30 AM to 7:30 PM, pool umbrellas, pool loungers
Exterior
2 bars/lounges, cocktail bar
Study
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
380 Nathan Road, Jordan, Kowloon
  • Temple Street Night Market
    2 min walk
  • Terrible Baby
    1 min walk
  • Hong Kong Jordan Station
    4 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    29 min drive

Room options

Classic Suite (Suite with Buffet Breakfast)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Trio Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Family Room / One-Bedroom Suite

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Cabin Room (Studio Style)

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Nook Twin Beds

  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Cabin Twin Beds

  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Salon

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Eaton Suite (Suite with Buffet Breakfast)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Eaton Room Double Bed (New Design)

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Eaton Room Twin Bed (New Design)

  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Cabin Double Bed

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Junior Suite

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Salon with Rollaway Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Nook Double Bed

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Study

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Artist Studio (Suite with Buffet Breakfast)

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Eaton HK

Family-friendly Kowloon hotel in Yau Tsim Mong with 2 restaurants
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a fitness center, a snack bar/deli, and conference space.
Eaton HK offers 465 accommodations with safes and complimentary bottled water. 43-inch Smart televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Kowloon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Eaton HK. During your stay, you're just a quick walk from Nathan Road Shopping District. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the proximity to shopping
  • Steps from Temple Street Night Market and Jade Market
  • Cats and dogs welcome for a fee
Eaton HK offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

3 meeting rooms and limo/town car service are available. Event space at this hotel measures 690 square feet (64 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Eaton HK.

This 4-star Kowloon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Astor - This buffet restaurant serves breakfast, lunch, and dinner.
Yat Tung Heen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Flower Years - Onsite bar. Happy hour is offered. Open daily.
Terrible Baby - Onsite cocktail bar. Happy hour is offered. Open daily.
Eaton Food Hall - This restaurant specializes in local and international cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 174 for adults and HKD 132 for children
  • 2 restaurants
  • 2 bars/lounges

Restaurants on site

  • The Astor
  • Yat Tung Heen
  • Flower Years
  • Terrible Baby
  • Eaton Food Hall

Things to do

  • Fitness centre
  • Lifeguards on-site
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Pushchair

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (690 square feet)
  • Meeting rooms - 3

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 74
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch smart TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Breakfast rate plans receive breakfast for adults only. Breakfast fees apply to guests aged from 3 - 12 years old, collected at the property.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from January 13 2025 to January 23 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: HKD 275 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 174 for adults and HKD 132 for children
  • Pet fee: HKD 275 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: HKD 440.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note third-party billing is not permitted. Guests must present the credit card used for booking at check-in.
This property’s pool hours are 9:30 AM-7:30 PM Monday-Friday, and 7:30 AM-7:30 PM Saturday, Sunday, and public holidays.

We should mention

  • Pool access available from 9:30 AM to 7:30 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eaton HK Hotel
Eaton Hotel
Eaton Hotel Hong Kong
Hong Kong Eaton
Eaton Hong Hotel Kong
Eaton Smart Hong Kong Hotel Hong Kong
Hong Kong Eaton Hotel
Eaton Hong Kong Hotel Kowloon
Eaton Hong Kong Hotel
Eaton Hong Kong Kowloon
Eaton Smart Hong Kong Hotel
Eaton HK Kowloon
Eaton HK Hotel Kowloon

Eaton HK Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1097 reviews" "
Rating 8 - Good. 386 out of 1097 reviews" "
Rating 6 - Okay. 96 out of 1097 reviews" "
Rating 4 - Poor. 33 out of 1097 reviews" "
Rating 2 - Terrible. 27 out of 1097 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 1 night in Sep 2024

8/10 Good

Pauline

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
excellent breakfast
Stayed 2 nights in Jul 2024

6/10 Okay

Peter

Travelled with group
Disliked: Property conditions & facilities, room comfort
An average experience
Good location. Lack of service. Crowded. Room outdated. Elevators basically outdoors. Reminds me of grand central station. Breakfast buffet excellent !
Stayed 1 night in Sep 2024

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Byron

Stayed 4 nights in Sep 2024

10/10 Excellent

SHU

Excellent
Stayed 20 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
The room I got was on the upper floor. It is bigger and the furniture and fixtures are properly oriented compared to the room located on the eighth floor.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, room comfort
So - So stay
A little old and run down. Room is a good size. Reception staff lack warmth and friendliness. seems too engage in their own work.
Stayed 4 nights in Sep 2024

2/10 Terrible

Maria

Stayed 6 nights in Sep 2024

10/10 Excellent

robert

Stayed 1 night in Sep 2024

10/10 Excellent

Neal

Stayed 2 nights in Sep 2024

8/10 Good

Stanley

Stayed 3 nights in Aug 2024

8/10 Good

Stanley

Liked: Cleanliness, property conditions & facilities
This is my third bookings at this property, nice and clean, comfy bed. Pricing is good comparing with similar properties. Go for it.
Stayed 1 night in Sep 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stanley

Nice and clean, close to all major attractions n the Kowloon side, and just a few subway stops from Hong Kong island.
Stayed 6 nights in Aug 2024

10/10 Excellent

Darin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confident location
Stayed 4 nights in Aug 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room assigned was a bit small, only around 160 sq. feet. Yet the staff were very friendly and helpful, service rendered with a smile. Would go back, hopeful for a bigger room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna

Liked: Staff & service
Everything OK. Clean and Tidy
Stayed 1 night in Aug 2024

8/10 Good

yva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Perfect location and easy access to the airport
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting and unclean
The hotel is old. Rooms are no where near what the pictures show. There are lots of stains and damages everywhere. Shower heads are all rusty and disgusting. Most importantly, bed sheets are completely unclean. There are stains and hairs on the sheets. Asked for a fresh clean sheet and still got one with a few hairs inside. This is one of the most unclean and disgusting hotels I've ever stayed.
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

BISWAJOY

Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in took too long for processing time as there was no issue with my booking so should have been very streamlined. However you can’t beat location as this is the best
Stayed 2 nights in Aug 2024

8/10 Good

Adela

Business traveller
Liked: Cleanliness
Stayed 1 night in Aug 2024