Hyatt Regency Kinabalu

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Kinabalu

Outdoor pool
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, lobby lounge, cocktail bar
In-room safe, desk, iron/ironing board, free cots/infant beds
2 bars/lounges, lobby lounge, cocktail bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
Jalan Datuk Salleh Sulong, Kota Kinabalu, Sabah, 88991
  • Wisma Merdeka Shopping Center
    ‪2 min walk‬
  • Kota Kinabalu Central Market
    ‪3 min walk‬
  • Suria Sabah Shopping Mall
    ‪3 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪15 min drive‬

Room options

Club Room, 1 King Bed, Sea View

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds

  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Single Beds, Sea View

  • 42 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Sea View

  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Regency, Suite

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Regency, Executive Suite

  • 93 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (View)

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed (View)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds, Sea View

  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hyatt Regency Kinabalu

Luxury Kota Kinabalu hotel in Downtown Kota Kinabalu with 2 restaurants
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
Hyatt Regency Kinabalu offers 288 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Hyatt Regency Kinabalu's great location gets high marks from our customers. During your stay, you're just a quick walk from Wisma Merdeka Shopping Center. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy international cuisine at Tanjung Ria Kitchen, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, hot stone massages, or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Wisma Merdeka Shopping Center and 3 minutes by foot from Suria Sabah Shopping Mall
Hyatt Regency Kinabalu offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 6 meeting rooms available. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Hyatt Regency Kinabalu. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kota Kinabalu hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Tanjung Ria Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Mosaic - This café serves lunch and dinner. Open daily.
Nagisa Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
The Lounge - This lobby lounge serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Poolside Bar - Onsite cocktail bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10 per stay)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 79 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Tanjung Ria Kitchen
  • Mosaic
  • Nagisa Japanese
  • The Lounge
  • Poolside Bar

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 6

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Kinabalu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 110.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 79 per person
  • Self parking fee: MYR 10 per stay
  • Rollaway bed fee: MYR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Kinabalu
Hyatt Kinabalu Regency
Hyatt Regency Hotel Kinabalu
Hyatt Regency Kinabalu
Kinabalu Hyatt
Kinabalu Hyatt Regency
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Sabah
Hyatt Regency Kota Kinabalu
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu

Hyatt Regency Kinabalu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 470 out of 1002 reviews" "
Rating 8 - Good. 346 out of 1002 reviews" "
Rating 6 - Okay. 107 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

lawrence

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel needs a full renovation. The lobby brings you back to a 70's hotel lobby. Rooms are old and furnishing definitely showing its age. Broken steam iron, and other very old room faciities. Has NO tea or coffee facilities in the room - very surprising for a Hyatt (of if you can consider this favility a Hyatt?) May other hotels around that are much newer and with more modern facilities around. Will not recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

sidney kwok hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, polite staffs, convenient location, clean and spacious room
Stayed 4 nights in Oct 2024

6/10 Okay

mike

Travelled with family
Liked: Staff & service
A very old hotel in need of refurbishment
Stayed 3 nights in Sep 2024

10/10 Excellent

Ali Asgar

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms.
Stayed 4 nights in Jun 2024

10/10 Excellent

Irfan Bin Rizal Numeiry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were genuinely kind and the amenities were well maintained. I would come back to this hotel again in the future.
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Candy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking space
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Professional friendly staff Great amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Close to shops and entertainment Professional, friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, modern and great location
Great location with spectacular views across the South China Sea and National Park . The rooms were modern, wonderful rain fall showers. Swimming pool was warm and clean with a pool bar nearby. Room was spacious and comfortable with tea and coffee facilities
Stayed 3 nights in Jul 2024

8/10 Good

Allen

Stayed 3 nights in Jul 2024

6/10 Okay

FUNG KEM HUNG

Stayed 5 nights in Jul 2024

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated on the waterfront. Our room was large and comfortable, with a direct view of the sea, Pulau Gaya, and the incredible sunsets. The hotel is conveniently situated next to several shopping malls and the seaport/ferry terminal. It is also within easy and quick car ride to the bus terminal, the national museum, and the airport. The breakfast buffet is excellent, as well as the gym.The staff is friendly, helpful, and knowledgeable.
Stayed 2 nights in Jun 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jill

Stayed 6 nights in Jun 2024

10/10 Excellent

Zubaidah Binte Ahmad

Stayed 4 nights in Jun 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is showing its age but the rooms are spacious, the dining options are great and the staff were excellent. If it isn’t too hot try the pizza in the pool bar for dinner!
Stayed 1 night in Jun 2024

6/10 Okay

Suri

Travelled with family
Liked: Staff & service
The room size and bathroom and toilet were nice but the carpet was very dirty and mattresses were old, sunken and springs were felt all over.
Stayed 4 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Nii Lu

Stayed 2 nights in May 2024

10/10 Excellent

KATO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe this hotel is nearly perfect. If I may offer a suggestion, perhaps the parking lot could be enhanced to reflect a more artistic flair.
Stayed 1 night in May 2024

6/10 Okay

Juan Gabriel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures, as advertised, isn't exactly how it looks like currently. The hallways have a sickly yellowish color. The rooms (and hallways) have rugs in place which looks like it hasn't been washed/cleaned in years. The "city" view rooms actual overlook the outdoor carpark.
Stayed 5 nights in May 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet!
Stayed 3 nights in Apr 2024

10/10 Excellent

Normaini

Over all it was a great experience!
Stayed 1 night in Feb 2024