Casuarina Hotel

3.0 star property

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December 2024
January 2025

Photo gallery for Casuarina Hotel

Exterior detail
Lobby sitting area
Check-in/check-out kiosk
Standard Double Room, 1 Queen Bed
Standard Double Room, 1 Queen Bed | Bathroom sink

Reviews

6.4 out of 10

Popular amenities

  • Free airport shuttle
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
Lorong Ikan Lais, Jalan Mat Salleh, Tanjung Aru, Kota Kinabalu, Sabah, 88100
  • Tanjung Aru Perdana Park
    4 min walk
  • Sabah State Mosque
    3 min drive
  • Queen Elizabeth Hospital
    3 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    13 min drive

Room options

Standard Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Casuarina Hotel

Kota Kinabalu hotel in Tanjung Aru with airport shuttle service and a 24-hour front desk
A restaurant, a coffee shop/cafe, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Casuarina Hotel offers 44 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Casuarina Hotel, you're just a quick walk from Tanjung Aru Perdana Park. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Tanjung Aru Perdana Park and a 5-minute drive from Imago Shopping Mall
  • Free airport shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A roundtrip airport shuttle is free during limited hours. Casuarina Hotel also features tour/ticket assistance, a garden, and a fireplace in the lobby. Self parking is free.

This 3-star Kota Kinabalu hotel is smoke free.

Casuarina Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return airport shuttle from 8:00 AM to 7:00 PM
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casuarina Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 30 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Casuarina Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casuarina Hotel Kota Kinabalu
Casuarina Hotel
Casuarina Kota Kinabalu
Casuarina Hotel Hotel
Casuarina Hotel Kota Kinabalu
Casuarina Hotel Hotel Kota Kinabalu

Casuarina Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 75 reviews" "
Rating 8 - Good. 20 out of 75 reviews" "
Rating 6 - Okay. 31 out of 75 reviews" "
Rating 4 - Poor. 11 out of 75 reviews" "
Rating 2 - Terrible. 6 out of 75 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Free shuttle to airport
Newish hotel with restaurant but not much nearby apart from the beach. The restaurant offered little choice for dinner but breakfast was eggs, baked beans and toast. The shower was good but there could have been more storage space in the bathroom. There was a balcony but it was of little use. The mattress on the bed squeaked every time someone moved. The good thing was the free shuttle to the airport in the morning which was the main reason I booked the hotel.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fair hotel
Not a brandnew hotel. Seriously this hotel needs a MAJOR renovation to sustain. Room is big with fair cleanliness and facility. Breakfast was provided eventhough it was not a buffet.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is not muslim friendly since there is no water hose in the toilet.
Stayed 1 night in Mar 2019

4/10 Poor

Cclee

Disliked: Property conditions & facilities
1. Toilet plusher doesn’t work properly ( have to do some maintenance ) 2. Door to the room corridor is unsafe, there is no locker@ broken ( have to check and do maintenance on the spots for safety ). 3. No shower for cleaning @ wash after toilet ( should be provided).
Stayed 2 nights in Mar 2019

8/10 Good

R

Liked: Cleanliness
Not very modern but Ok facility in walking distance to the beach. Average friendly staff but very good room cleaning.
Stayed 7 nights in Dec 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Shailender

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Casaurina Hotel, Kota Kinabalu
Stayed 2 nights on different dates as part of my holiday. Found this hotel to be clean, comfortable for a 3Star. The rooms are clean, spacious and comfortable. It has a small balcony too. The staff are friendly. Location wise, it’s close to the airport and also a beach which is less than 5 mins walking distance from the hotel. They even have complimentary shuttle service to the airport. Overall, I liked staying here and will degenerate chhose this lace on my next visit
Stayed 1 night in Dec 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Meor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Older hotel, good for the price, but could use a bit of renovation
Stayed 1 night in Sep 2018

6/10 Okay

MD RIS

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Not too bad
Nice, can see perdana park water show in night. Only breakfast menu is same for 2 days i stay there
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Room comfort

6/10 Okay

mohd ramzan

Disliked: Room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing. Very near to my destination.

6/10 Okay

Karthik

Disliked: Cleanliness, room comfort

4/10 Poor

Roy, KL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Hotel
The hotel room condition is poor. A renovation is strictly needed. It is definitely my last stay in this hotel.

8/10 Good

abhl, brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice environmemt
nice

10/10 Excellent

Mu yien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean n comfortable hotel
Great hotel, friendly staffs

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfy hotel to stay. Will recommed to people who love quite area.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good hotel before taking flight. Close to beach and airport.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is old, location near beach.
The only good thing is the location near beach. Hotel condition is old and tired.

8/10 Good

Mohd Firhani bin, Tawau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
It was great, near to the beach. There's not enough grocery stores in the vicinity but there is a 7 Eleven shop around 200 meters from the hotel. Room 102 was good, but I appreciate it if the shower could be fixed since it keeps on falling down. I prefer to stay in the upper levels.