8/10 Good
Anne H., Wenatchee, WA USA
4 Feb 2025
Liked: Cleanliness
Great place but the property management has a lot of work that they need to do!
The unit and property was GREAT! Loved the location with walking distance to the beaches, running paths and restaurants! The unit was pristine as far as clean and had all the amenities. But the property management company was not helpful at all. First when I called to ask questions the lady was very condescending and didn't answer my questions, and kept referring to "the email we sent" instead of just answering the questions during my call. Also in this day and age of key pads/electronic entry, we had to physically go out of our way to pick up the keys at the property management office 30 minutes away, to then find a key pad right next to the door for the unit when we got to the property. We had to use a key pad to pick up the keys at the office as well. Very inconvenient when you are going different directions. Family staying at the same resort but different unit had key pads and very easy check in. I would say because of the property managements poor customer service I would consider staying elsewhere. Sad because it's a great property, but really difficult to work with them. Took pictures even to show the key pads but not an option with the review.
Anne H.
Stayed 5 nights in Jan 2025