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Novotel Kolkata Hotel & Residences Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Kolkata Hotel & Residences Hotel

Reception
Exterior
Sports facility
Superior Room Twin Size Bed with WIFI
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
CF11 Action Area 1C, New Town Rajarhat, Barasat, West Bengal, 700156
  • Axis Mall
    1 min walk
  • Nazrul Tirtha
    19 min walk
  • Biswa Bangla Convention Centre
    3 min drive
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    24 min drive

Room options

View all photos for Premium Apartment, 1 Bedroom, Kitchenette

Premium bedding, down duvets, minibar, in-room safe

Premium Apartment, 1 Bedroom, Kitchenette

  • 53 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Twin Room, 2 Single Beds, Business Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Premier Twin Room, 2 Single Beds, Business Lounge Access

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 1 Single Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, 1 Single Bed

  • 28 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premier Room, 1 King Bed, Business Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, Business Lounge Access

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Business Lounge Access

Premier Suite, 1 King Bed, Business Lounge Access

Premier Suite, 1 King Bed, Business Lounge Access

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 1 Double Bed, Kitchenette

Premium bedding, down duvets, minibar, in-room safe

Premium Studio, 1 Double Bed, Kitchenette

  • 44 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Novotel Kolkata Hotel & Residences Hotel

Luxury Barasat hotel connected to the convention center, steps from Axis Mall
A full-service spa, a restaurant, and a 24-hour health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Kolkata Hotel & Residences Hotel offers 340 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Novotel Kolkata Hotel & Residences Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Axis Mall. Free WiFi in public areas, free self parking, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at The Square
  • Buffet breakfast served daily for a fee
  • Indulge with facials, body wraps, or massages at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Steps from Axis Mall and a 3-minute drive from Biswa Bangla Convention Centre
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Kolkata Hotel & Residences Hotel offers its guests a full-service spa, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 14 meeting rooms are available. A children's pool, spa services, and a library are also featured at the luxury Novotel Kolkata Hotel & Residences Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Barasat hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
The Square - This restaurant specializes in international cuisine. Open 24 hours.
Sante - This bar serves light fare only. Open 24 hours. Open daily.
Blue Tokai - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: INR 799 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Square
  • Sante
  • Blue Tokai

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 14

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 200
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: INR 1000 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 799 per person
  • Airport shuttle fee: INR 1400 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: INR 1000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Kolkata Novotel Hotel
Novotel Kolkata Hotel opening September 2014
Novotel Kolkata Hotel
Novotel Kolkata
Novotel Kolkata & Residences
Novotel Kolkata Hotel Residences
Novotel Kolkata Hotel Residences Hotel
Novotel Kolkata Hotel & Residences Hotel Hotel
Novotel Kolkata Hotel & Residences Hotel Barasat
Novotel Kolkata Hotel & Residences Hotel Hotel Barasat

Novotel Kolkata Hotel & Residences Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 94 out of 212 reviews" "
Rating 8 - Good. 74 out of 212 reviews" "
Rating 6 - Okay. 17 out of 212 reviews" "
Rating 4 - Poor. 16 out of 212 reviews" "
Rating 2 - Terrible. 11 out of 212 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aniruddha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True value for money
Stayed 2 nights in Aug 2024

10/10 Excellent

vilas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at Novotel was good. Staff very supportive

8/10 Good

sreya

Stayed 2 nights in May 2024

10/10 Excellent

Deovbrath

Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again.
Stayed 4 nights in Mar 2024

6/10 Okay

akta

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Agnimitro

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 3 nights with two toddlers. Do not at all recommend if you are staying with families particularly small children. The hotel had banquets, fashion shows and marriage parties going on evert day, the noise was unbearable throughout the day. You could hear rock music and Bollywood music from the 12th floor late at night. Repeated complaints had no avail as they simply say it's a private function and they can't do anything. Basically they will neglect guests for cheap banquets. Housekeeping was almost non-existent. Asked for teaspoons (from IRD and HK) for my kid who needed medication to be fed by spoon but never received them. Was given the explanation that only disposable stirrers are provided. Rooms are small for a hotel of this stature and bathroom floors have very slippery wall tiles, who puts wall tiles on floor in a hotel is beyond my comprehension. My kid slipped and got his head. We asked for an anti skid pad and was told they don't have any. Seemed they don't even know what it is. There were couples of questionable nature frequenting the rooms, like those that you see in hourly rate kind of hotels. If you know I mean avoid this hotel at all costs if you are traveling with family. The only positives was our housekeeping staff Momin who did a decent job of cleaning the room, they should hire more staff like him who genuinely care for the guests. Breakfast is limited and not worth the price. There are much better options for your money.

10/10 Excellent

Ranit

Liked: Cleanliness
Decorative and clean
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Concierge service was excellent. Nice to be located next to shopping mall within walking distance. Nice coffee shop downstairs with excellent pastries! :)
Stayed 1 night in Jan 2024

10/10 Excellent

Rohit

Stayed 1 night in Jan 2024

8/10 Good

Malay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay
Had booked multiple rooms with family. Good hotel, comfortable rooms. Staff polite and very obliging. However, on several occasions the room service and requests took a long time to be fulfilled and at times not fulfilled at all. Breakfast was very good, but the live action items were very slow and once again on several occasions our orders did not come through and had to be chased a few times. Overall a comfortable and good stay. Management should work on looking at speeding up some service requests.
Stayed 2 nights in Dec 2023

2/10 Terrible

Malini

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We made a reservation for 12 nights sight unseen. Unfortunately we had to check out after the first night because of overwhelming smell of pesticide that irritated our lungs, loud music late into the night and during the day. They are listed as offering a full kitchen, however, in reality what you get is a kitchenette with a tiny refrigerator. We made the mistake of paying them in advance sight unseen. They declined to issue a refund.
Stayed 12 nights in Dec 2023

8/10 Good

Arnab, Fremont

Stayed 3 nights in Dec 2023

10/10 Excellent

Sushanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Dr. Vibhuti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Hafiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel away from busting city of Kolkata
Very good hotel, very friendly staff, very clean throughout, check-in and check-out was easy, room was good, enough toiletries in the bathroom. But the hotel authority needs to accommodate more seats around the reception areas, lots of people came early check-in, so not enough available seats around or occupied by other customers. People either standing or roaming around the coffee shop.
Stayed 5 nights in Dec 2023

10/10 Excellent

Anuj

Stayed 2 nights in Nov 2023

10/10 Excellent

Sunita

Stayed 2 nights in Nov 2023

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a welcome relief in the city, as the swimming pool area was nice and it was great to have the bar (with a 24 hour option for the hardcore people out there). It was great to have the option of in-room dining also.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in the hotel
The staff was excellent, very friendly and helpful. The breakfast was very good and our waiter Nasir was outstanding in his service. The man who cleaned our room even folded my clothes. I would highly recommend this hotel
Stayed 4 nights in Sep 2023

8/10 Good

DURJOY

Liked: Cleanliness
Poor front office experience, worth the price definitely. Housekeeping good, restaurant during breakfast tables were not being cleaned well, lacking hygiene.
Stayed 5 nights in Sep 2023

10/10 Excellent

Mohammed

Liked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Debabrata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been at the hotel on my Girlfriends birthday and she was very happy with the room type . Had booked an Apartment with some of the best views one can find in Kolkata. Will be surely visiting again on my Birthday this September and more occasions to come in future . .

10/10 Excellent

UDAYAN, kolkata

Stayed 1 night in Aug 2023

8/10 Good

Allene

Stayed 1 night in Aug 2023