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Terra Nova All Suite Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Terra Nova All Suite Hotel

Outdoor pool
Premium Junior Suite
Exterior
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Gym
    Gym

Explore the area

Map
17 Waterloo Road, Kingston, Saint Andrew
  • Devon House
    9 min walk
  • Jamaica House
    10 min walk
  • Kings House
    13 min walk
  • Kingston (KIN-Norman Manley Intl.)
    23 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Executive Suite

Signature Executive Suite

Signature Executive Suite

  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Premium Junior Suite

Premium Junior Suite

Premium Junior Suite

  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Signature Luxury Suite

Signature Luxury Suite

Signature Luxury Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €230
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Terra Nova All Suite Hotel

Resort with 3 restaurants, near Bob Marley Museum
This smoke-free resort features 3 restaurants, a casino, and an outdoor pool. Buffet breakfast is free. Other amenities include a nightclub, a fitness center, and a bar/lounge. Change of towels is available on request.
Terra Nova All Suite Hotel offers 46 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The free breakfast at Terra Nova All Suite Hotel gets high marks from our customers. During your stay, you're just a quick walk from Devon House. You'll find features like 3 restaurants, an outdoor pool, and a casino.
  • Free buffet breakfast served daily
  • Enjoy a bite to eat at The Regency Room, a fine-dining restaurant that serves international cuisine
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Devon House and Tropical Plaza
  • Airport shuttle service available for a fee
Terra Nova All Suite Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

A 24-hour business center and meeting rooms are available. A casino, a nightclub, and a terrace are also featured at Terra Nova All Suite Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Kingston resort is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
The Regency Room - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
The Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
The Pâtisserie - This delicatessen serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 3 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • The Regency Room
  • The Terrace
  • The Pâtisserie

Things to do

  • Fitness centre
  • Nightclub
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 223 casino gaming tables
  • 160 casino slot machines
  • Casino (6000 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Terra Nova All Suite Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Terra Nova All Suite Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Terra Nova All Suite
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Resort
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Hotel Resort Kingston

Terra Nova All Suite Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 894 reviews" "
Rating 8 - Good. 185 out of 894 reviews" "
Rating 6 - Okay. 64 out of 894 reviews" "
Rating 4 - Poor. 22 out of 894 reviews" "
Rating 2 - Terrible. 21 out of 894 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Travis

Stayed 1 night in Aug 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located in the heart of the city, the staff , food and services were excellent.
Stayed 3 nights in Aug 2024

8/10 Good

Clifton

Liked: Cleanliness, staff & service, amenities
Well kept
Stayed 4 nights in Aug 2024

8/10 Good

Charmaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The first night was beautiful. I Was enjoying all the service that I taught that I was to receive, but to my surprise the next day I didn’t get all my perks That was stated and had to call twice for someone to come and clean my room 🤔🤔I was very upset about . I must say that the premises very well kept, slept beautiful on the bed very comfortable beds,Breakfast was nice., I must say all staff very nice very polite.as I said the first night I felt at home second night wasn’t What I was expecting, specially about getting my room cleaned and only got one bottle of wine. Nobody brought the other one don’t know what happened to it and then I didn’t get all my perks
Stayed 2 nights in Aug 2024

8/10 Good

verley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It were clean and quiet and the service was great
Stayed 1 night in Aug 2024

2/10 Terrible

DONNA FUNG

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room was not clean and front desk was giving us sheets to make bed ourselves, so they sent two man to buff and bam the room, was very disappointed because housekeeping came by and we left for half a day yk give them time to clean. Not going back to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Aishah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how it was tucked off a busy street yet still quiet and nicely laid out.
Stayed 3 nights in Aug 2024

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Kingston, JA. The room was excellent. The food was world class. The Manager’s Reception was special - a great way to say “guests we appreciate you choosing to stay at TN while you are visiting Kingston.”
Stayed 2 nights in Aug 2024

6/10 Okay

Jacquelyn

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason, Yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Bobbette

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly expect I had an issue at the bar with cold food, and bartender wouldn’t help. The breakfast was amazing and the staff kind.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here a thousand times again. The service was impeccable, the food was great and the staff were all friendly, courteous and attentive. I only stayed a night and they treated me like a queen. Would definitely recommend to anyone seeking a hotel in Kingston.
Stayed 1 night in Jul 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Would stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marshalee

Stayed 1 night in Aug 2024

8/10 Good

Cecil

Stayed 2 nights in Aug 2024

8/10 Good

Nicola

Stayed 3 nights in Jul 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a large hotel with many rooms. Property was quiet with lots of parking. The suite was very clean and spacious. My main issue was the lack of good quality cable news channels in the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The safety and the quality of the property plus its very quiet
Stayed 5 nights in Jul 2024

10/10 Excellent

Carla, Hiram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best time I’ve had in a long time. The staff was amazing from checking in. The front desk staff the young man that checked me was exceptional
Stayed 2 nights in Jun 2024

10/10 Excellent

Cordia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their response to concerns were very quick.
Stayed 5 nights in Jul 2024

10/10 Excellent

Eulalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This one occurrence
Our stay at the Terri Nova was absolutely enjoyable. The room was very spacious, clean and beautiful. The food was amazing however on 7/18/ 2024 I had family and friends over for dinner and was embarrassed at the length of time it took for us to receive our meal after shearing how awesome the service. After more than one hour of waiting I had to ask for a cancellation of the order. It was only them that someone came to address the situation because we were basically ignored after the drinks were served. My guest left with a negative image that defeated my goal.
Stayed 4 nights in Jul 2024

6/10 Okay

Gerhardus

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No
Stayed 2 nights in Jul 2024