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Terra Nova All Suite Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Terra Nova All Suite Hotel

Outdoor pool
Bar (on property)
Bar (on property)
Bar (on property)
Premium Junior Suite

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Gym

Explore the area

Map
17 Waterloo Road, Kingston, Saint Andrew
  • Devon House
    9 min walk
  • Jamaica House
    10 min walk
  • Kings House
    13 min walk
  • Kingston (KIN-Norman Manley Intl.)
    23 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Executive Suite

Signature Executive Suite

Signature Executive Suite

  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Premium Junior Suite

Premium Junior Suite

Premium Junior Suite

  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Signature Luxury Suite

Signature Luxury Suite

Signature Luxury Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €204
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About this property

Terra Nova All Suite Hotel

Resort with 3 restaurants, near Jamaica House
This smoke-free resort features 3 restaurants, a casino, and an outdoor pool. Buffet breakfast is free. Other amenities include a nightclub, a fitness center, and a bar/lounge. Change of towels is available on request.
Terra Nova All Suite Hotel offers 46 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The free breakfast at Terra Nova All Suite Hotel gets high marks from our customers. During your stay, you're just a quick walk from Devon House. You'll find features like 3 restaurants, an outdoor pool, and a casino.
  • Free buffet breakfast served daily
  • Enjoy a bite to eat at The Regency Room, a fine-dining restaurant that serves international cuisine
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 10 minutes by foot from Jamaica House and a 3-minute drive from Bob Marley Museum
  • Airport shuttle service available for a fee
Terra Nova All Suite Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

A 24-hour business center and meeting rooms are available. A casino, a nightclub, and a terrace are also featured at Terra Nova All Suite Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Kingston resort is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
The Regency Room - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
The Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
The Pâtisserie - This delicatessen serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 3 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • The Regency Room
  • The Terrace
  • The Pâtisserie

Things to do

  • Fitness centre
  • Nightclub
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 223 casino gaming tables
  • 160 casino slot machines
  • Casino (6000 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Terra Nova All Suite Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Terra Nova All Suite Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Terra Nova All Suite
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Resort
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Hotel Resort Kingston

Terra Nova All Suite Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 910 reviews" "
Rating 8 - Good. 188 out of 910 reviews" "
Rating 6 - Okay. 65 out of 910 reviews" "
Rating 4 - Poor. 22 out of 910 reviews" "
Rating 2 - Terrible. 22 out of 910 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities
No wine provided. Didn't receive the VIP welcome and treatment
Stayed 1 night in Sep 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Needs new shower head.
Stayed 3 nights in Sep 2024

6/10 Okay

Bernadine

Liked: Cleanliness
Hotel over all was nice holding fee is ridiculous $85 a night is like paying for an room again
Stayed 3 nights in Sep 2024

6/10 Okay

Nicoli

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was nice. As far as food, I only ate breakfast at there but it was good Jamaican breakfast. I enjoyed the lounge (music, violinist on Thursday and DJ/nice vibe on Friday). Why I may not stay there again is because the WiFi did not work in my room (it did, however, work on the lower floor and in the lobby) and there was no television service. I was not feeling well and just wanted to relax in the room with some entertainment, but there was nothing for me.
Stayed 2 nights in Sep 2024

8/10 Good

Dr. Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ulric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff were very courteous and professional. They addressed every issue and situations presented.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent, there was an inconvenience with no television service, it was beyond their control, I would recommend going there to stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Aug 2024

4/10 Poor

Marjorie, Puslinch

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Both the service and facilities were below average
Stayed 4 nights in Sep 2024

10/10 Excellent

Maureen

Stayed 5 nights in Aug 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

8/10 Good

LENA, Coral Gables

Business traveller, Travelled with partner
Liked: Staff & service
I stayed in room 110 which was closer to the Casino parking lot, therefore, it was noisy. Then the persons across the hallway keeps slamming their doors and the persons above me keeps flushing toilet and constant walking. The bed was comfortable but the sheets were rough. The staff were super friendly and I love the breakfast. I enjoyed the on-site entertainment especially Jazz night.
Stayed 3 nights in Sep 2024

8/10 Good

Geneva

Liked: Cleanliness, staff & service, property conditions & facilities
Love the bed.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness
Good
Stayed 9 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

8/10 Good

Sidney, Grand Cayman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambiance! Delicious food and great entertainment at the lounge
Stayed 2 nights in Aug 2024

8/10 Good

Vivienne

Travelled with family and small children
The included breakfast was very good. The pool area was lovely
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

AnnMarie Tamaula, Coral Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! The only place I stay when I’m in Kingston. The rooms are great, the staff is wonderful! Just a pleasant experience always!
Stayed 3 nights in Aug 2024

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was awesome. Jada, Fitzroy, Navion, Tishanna. Some names I'm unable to remember.
Stayed 4 nights in Aug 2024

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded facilities. Professional service from staff. Efforts to maintain standards. Comfortable room but could be more sound proof. Could hear guests in adjoining room and walking in room above could be disturbing if prolonged
Stayed 1 night in Aug 2024

2/10 Terrible

Loreen

Travelled with group
Liked: Property conditions & facilities
The wait to access the room was inordinately long - over three hours After waiting that long there one would have thought some form of be compensation e.g. complimentary meal or part refund on the room for that particular night. All you were told was 'sorry for the wait'. Tired, hurgry and sleepy after travelling by air and ground transportation foral most 6 hours very disappointing to say the least. You asked and I responded .
Stayed 4 nights in Aug 2024

10/10 Excellent

Audia

Stayed 1 night in Aug 2024