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The Royal Kelowna

4.0 star property

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Photo gallery for The Royal Kelowna

Exterior
Property amenity
Outdoor pool, pool umbrellas, pool loungers
Exterior
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
1288 Water Street, Kelowna, BC, V1Y 9P4
  • Waterfront Park
    ‪1 min walk‬
  • Prospera Place
    ‪4 min walk‬
  • Kelowna General Hospital
    ‪2 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪22 min drive‬

Room options

View all photos for 1 Bedroom Suite Queen

Premium bedding, in-room safe, laptop workspace, blackout curtains

1 Bedroom Suite Queen

  • 68 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms

Full-sized fridge, microwave, oven, stovetop

Luxury Suite, 2 Bedrooms

  • 124 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Suite

View from room

2 Bedroom Suite

  • 109 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms

  • 139 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite King

View from room

1 Bedroom Suite King

  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Royal Kelowna

Beachfront hotel with 3 hot tubs and a fitness center
An outdoor pool, a fitness center, and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, free use of bicycles, and concierge services. Housekeeping is available on request.
The Royal Kelowna offers 63 accommodations with fireplaces and washers/dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

3 hot tubs are on site along with an outdoor pool. Other recreational amenities include a steam room and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Royal Kelowna's great location. During your stay, you're just a quick walk from Prospera Place. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the 3 hot tubs
  • Amenities include laundry facilities, an elevator, and a terrace
  • Onsite recreation includes a gym, a steam room, and complimentary bicycles
  • Guests have great things to say about the helpful staff and the area's walkability
  • Steps from Prospera Place and 4 minutes by foot from Okanagan Lake
As a guest of The Royal Kelowna, you'll find 3 hot tubs, an outdoor pool, a steam room, and a fitness center. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at The Royal Kelowna. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Royal Kelowna was completed in June 2021.

This 4-star Kelowna hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 24 per day; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking options include a garage

Things to do

  • 3 hot tubs
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Steam room
  • Wine tours

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 24 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Royal Private Residence
Royal Private Residence Club
Royal Private Residence Club Hotel
Royal Private Residence Club Hotel Kelowna
Royal Private Residence Club Kelowna
Royal Private Residence Club Kelowna, Okanagan Valley
Royal Private Residence Club Resort Kelowna
Royal Private Residence Club Resort
The Royal Kelowna Hotel
The Royal Kelowna Kelowna
The Royal Kelowna Hotel Kelowna

The Royal Kelowna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 1000 reviews
Rating 8 - Good. 158 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Check in was easy and everything was explained to us in regards to the pool and services available. Our room was more than we expected. It was large, clean and had a good view. Bed was comfortable and the spa bath was good. The shower was good however the handheld shower didn’t work, we spoke to the lady at reception but wasn’t fixed when we left. The heating in the room was unbearable, it made the room stuffy and we asked to have turned down but seems a little lost in translation ( we don’t like to sleep with heating on ) The rooftop heated pool and spa was great and very relaxing. The hotel is located close to some great restaurants and pubs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maryanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a wonderful spot! Conveniently located.
Stayed 2 nights in Dec 2024

10/10 Excellent

Graham, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For this price point, it's a 8/10. The suite was spacious, and although older, well equipped and comfortable. I would detract points for the gym which just wasn't up to standard for a high end hotel. The weight equipment was old/refurbished and barely functional, and the cardio equipment although relatively new, was low quality. This aspect of the facility was definitely designed with cost cutting in mind.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mohammadjavad

Liked: Cleanliness, staff & service
Everything perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Brad

Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Travelled with family
The Kelowna Royal
This is our second stay at this location and it is perfect for us! The front desk staff are welcoming and helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Cheryl

Travelled with family, Business traveller
Stayed 2 nights in Dec 2024

4/10 Poor

Emily

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Told the people at the front there’s black mold in the multiple showers and I have sensitive lungs. If someone can get in there and scrap and clean it properly while we were gone for the day. Wasn’t cleaned. They upgraded us to a room on the next floor up and still had black mold in the showers. Unacceptable. I took some pictures and videos of the incident and no word back. Id book another cleaner hotel especially for the ridiculous prices.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were blown away with how spacious the two bedroom suite was!
Stayed 4 nights in Dec 2024

10/10 Excellent

Jake

Great location, and pool
Stayed 3 nights in Dec 2024

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Caralee

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
A comfy bed and nice room. A bit dated but comfortable. Unfortunately we found many areas that were not as clean as they could be. Just splashes of white on walls and doors and tile. Maybe cleaners… Also general dust build up on door frames etc. it just needed a more thorough deep clean.
Stayed 1 night in Dec 2024

8/10 Good

Heather, Drayton Valley

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Nov 2024

4/10 Poor

lockhart

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were simply amazing and far exceeded my expectations. It was spotless and very inviting. First World complaints, the bed was a bit too hard for my liking and there was only one coffee filter. Understand this was not a big enough deal for me to actually go and ask for more filters (LOL). Awesome place
Stayed 3 nights in Nov 2024

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

April

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Jinny

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Always amazing
Stayed 3 nights in Nov 2024

10/10 Excellent

Aliesha

Stayed 5 nights in Oct 2024