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Kyukaruizawa Kikyo, Curio Collection by Hilton

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kyukaruizawa Kikyo, Curio Collection by Hilton

Exterior
Deluxe Twin Room, Balcony (Courtyard)
Deluxe Twin Room, Balcony (Courtyard)
Courtyard
Chapel

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Hot tub
    Hot tub
  • Laundry
    Laundry
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
491 5 Karuizawa-machi, Kitasaku-gun, Karuizawa, Nagano-ken, 389-0102
  • Karuizawa New Art Museum
    5 min walk
  • Old Karuizawa Ginza Street
    7 min walk
  • Kumoba Pond
    11 min walk

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for KIKYO Suite Room

KIKYO Suite Room | Living area

KIKYO Suite Room

  • 99 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Tatami Twin Room

Premium Tatami Twin Room

Premium Tatami Twin Room

  • 56 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room | Living area

Premium Twin Room

  • 56 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Balcony (Courtyard)

Deluxe Twin Room, Balcony (Courtyard) | Living area

Deluxe Twin Room, Balcony (Courtyard)

  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony | Living area

Deluxe Twin Room with Balcony

  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Courtyard Suite Room

Courtyard Suite Room | Living area

Courtyard Suite Room

  • 56 sq m
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior
Hotel Indigo Karuizawa, An IHG Hotel
Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (272)
The price is €253
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Indigo Karuizawa, An IHG Hotel

About this property

Kyukaruizawa Kikyo, Curio Collection by Hilton

Luxury Karuizawa hotel in Kyukaruizawa with 2 restaurants
2 restaurants, a full-service spa, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Kyukaruizawa Kikyo, Curio Collection by Hilton offers 50 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. LED televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

2 spa tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Our customers tell us they can't get enough of the helpful staff at Kyukaruizawa Kikyo, Curio Collection by Hilton. During your stay, you're just a quick walk from Karuizawa New Art Museum. Enjoy features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Indulge with facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym, a sauna, and 2 spa tubs
  • Within a 15-minute walk of Old Karuizawa Ginza Street and Kumoba Pond
  • Free train station pick-up and train station drop-off shuttle service
Kyukaruizawa Kikyo, Curio Collection by Hilton offers its guests a full-service spa, 2 spa tubs, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 1507 square feet (140 square meters) and includes conference space. The luxury Kyukaruizawa Kikyo, Curio Collection by Hilton also features spa services, a garden, and concierge services. A train station pick-up service and a train station drop-off service are free. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Karuizawa hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Sonorite - Onsite fine-dining restaurant.
A table - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free return train station shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 4786 for adults and JPY 2983 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Sonorite
  • A table

Things to do

  • 24-hour fitness centre
  • 2 hot tubs
  • Full-service spa
  • Sauna

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (1507 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden

Spa

  • Body treatments
  • Facials

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rate for children 17 years and younger when sharing existing bedding with an adult. Breakfast for children is available for the listed breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12430.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4786 for adults and JPY 2983 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12430.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Kyukaruizawa Kikyo, Curio Collection by Hilton offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees apply to children 4 to 6 years old for breakfast.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kyu Hotel
Kyu Karuizawa
Kyukaruizawa Kikyo Curio Collection Hilton Hotel
Kikyo Curio Collection Hilton Hotel
Kyukaruizawa Kikyo Curio Collection Hilton
Kikyo Curio Collection Hilton
Kyukaruizawa Kikyo, Curio Collection by Hilton Hotel
Kyukaruizawa Kikyo, Curio Collection by Hilton Karuizawa
Kyukaruizawa Kikyo, Curio Collection by Hilton Hotel Karuizawa

Kyukaruizawa Kikyo, Curio Collection by Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 275 out of 363 reviews" "
Rating 8 - Good. 60 out of 363 reviews" "
Rating 6 - Okay. 18 out of 363 reviews" "
Rating 4 - Poor. 7 out of 363 reviews" "
Rating 2 - Terrible. 3 out of 363 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kwai Chong

Stayed 3 nights in Feb 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very lovely, quiet deluxe hotel set back from the street. The service was impeccable, with free shuttles at call to and from the hotel. Remember to book in advance if you are arriving from the train station as this will save you the taxi fare! The rooms are large and the public bath is a treat. Breakfast is lovely - the restaurant faces the gorgeous court yard.
Stayed 2 nights in Jan 2024

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Poonam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Older property but neat and convenient. Large rooms.
Stayed 2 nights in Nov 2023

8/10 Good

Nana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karuizawa Escape
A great location and place to stay. The restaurant is excellent.
Stayed 2 nights in Jul 2023

10/10 Excellent

Yihsin

Stayed 1 night in Jun 2023

10/10 Excellent

jinghua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very elegant, clean and best location! Staff all so friendly and helpful, speaking English as well. We stayed 6 night have very good time. The breakfast is very good, fresh vegetables, bakery, cheese and meat, very good Japanese style breakfast as well! We like to come back again, thank you very much. We will go
Stayed 6 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family friendly destination in Karuizawa
The hotel staff were friendly and took care of our family. They brought extra blankets, towels, and other supplies quickly. We enjoyed every minute of our stay.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, free mini bar, the public bath is good. Hotel shuttle to the station and ski area. Just 6 mins walk to old Karuizawa.
Stayed 1 night in Jan 2020

4/10 Poor

Herren

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2020

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Dec 2019

10/10 Excellent

Sarah seng lan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely top notch! Room are spacious, clean and well upkept. Within walking distance to many nice small restos. Staff are friendly and can converse well in English. Def my choice of stay if we are to go back again, even with my kid. Food at French resto was excellent. It would be great if they could have more choice on their room service menu
Stayed 3 nights in Dec 2019

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Staff and good service
Staff are super helpful. All the service is outstanding.
Stayed 2 nights in Dec 2019

10/10 Excellent

Terry

Stayed 1 night in Nov 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay in Karuizawa
Quiet, relaxing, clean, comfortable, hospitable, beautiful setting in middle of town. BTW, breakfast was great. What more would one want!
Stayed 2 nights in Oct 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic Town
The service at the hotel is impeccable, from the GM to the front office staff. While there were some hiccups, as with all things, more important, they were very proactive in finding solutions and making sure that the guests are not inconvenienced.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its alright
its ok
Stayed 1 night in Jul 2019

10/10 Excellent

Oi Man Kimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, quiet rooms. The perfect getaway from the intensity of Tokyo.
Stayed 2 nights in Apr 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Night Stay
Amazing hotel, staff is very attentive at all times and shuttle service is superb to and from Karuizawa Station (North side). Can use some improvement on hotel's wifi.
Stayed 2 nights in Mar 2019